Meetings Uncovered: Hospitality News Updates

Monterey Peninsula at Risk of Being Cut Off due to California Floods

Jan. 12, 2023—Heavy rains have delt a major blow to the day-to-day lives of many living in the Bay Area with the rash of recent storms. On Thursday, KTVU News reported that the rising level of the Salinas River could potentially flood and cut off the Monterey Peninsula from the mainland, turning the area into an island. The surrounding communities and popular meetings destinations including Carmel and Monterey that are impacted by the flooding have been ordered to evacuate. On January 9, President Joe Biden ordered Department of Homeland Security and Federal emergency Management Agency (FEMA) to coordinate disaster efforts. At least 18 deaths have resulted from the flooding throughout the state.

Finavia Airport Co. Aims to Nearly Eliminate Carbon Emissions by 2025

Jan. 11, 2023—Finnish airport company, Finavia, released a new responsibility program outlining measures to nearly end carbon emissions at four of the company’s airports by 2025 in every aspect that’s technologically and economically feasible, according to a press release. “Finavia's operations at all its airports have been carbon neutral since 2019. We have taken practical measures and we have been able to reduce carbon emissions by 64% compared to ten years ago. Next, we aim for our airports to have net zero emissions,” Mikko Viinikainen, Finavia’s Vice President, Sustainability & Environment said. The plan involves Finavia’s airports located in Lapland including Rovaniemi, Kittilä, Ivalo and Kuusamo. A similar plan for Helsinki Airport is expected to be implemented in 2024. “Our objective is to reduce our carbon emissions by 98% over the next three years. At net zero level, there will still remain a couple of per cent points worth of emissions,” Viinikainen said. All electricity consumed at Finavia airports has for several years been 100% generated using wind and solar energy.

Biden Orders Buttigieg to Launch a "Full Investigation"

Jan. 11, 2023— President Biden has ordered Secretary of Transportation Pete Buttigieg to launch a full investigation into the flight delays and cancellations caused by the FAA network breakdown occurring this morning. With uncertainty surrounding the cause of the issue, Biden says he wants to be updated to the causes of the computer outage continuously.

"I told them to report directly to me when they find out," says Biden. "Aircraft can still land safely, just not take off right now. They don't know what the cause of it is, they expect in a couple of hours they'll have a good sense of what caused it and will respond at that time."

Flights Delayed, Canceled Due to FAA Power Outage

Jan. 11, 2023— A computer outage at the Federal Aviation Administration (FAA) grounded all domestic departures as they work to handle the issue, as the Notice to Air Mission is integral to flight safety. While the system is slowly recovering, over a thousand flights have been delayed and hundreds of others cancelled. In a statement released by the FAA this morning, the administration gave scarce information. "The FAA is still working to fully restore the Notice to Air Missions system following an outage. The FAA has ordered airlines to pause all domestic departures until 9 a.m. Eastern Time to allow the agency to validate the integrity of flight and safety information."

Accor Restructures Under 2 New Divisions

Jan. 10, 2023—Accor has implemented an organizational restructure falling under two new divisions. The restructure follows an announcement made in July 2022 that the hospitality group was planning to make the shift during the first quarter of the year, according to a press release. The restructure consists of a Premium, Midscale & Economy division and a Luxury & Lifestyle division that will both be supported by a Group Management Board and a Global Shared Platform with services including Digital, Technology and Procurement. The restructure is being implemented under the leadership of Sébastien Bazin, Group Chairman & CEO and Jean-Jacques Morin, Group Deputy CEO. The “Premium, Midscale and Economy” division is led by the Executive Committee under the leadership of Jean-Jacques Morin as CEO:

• Thomas DUBAERE, CEO Americas
• Patrick MENDES, CEO Europe & North Africa
• Duncan O’ROURKE, CEO Middle East, Africa, Turkey & Asia Pacific
• Gary ROSEN, CEO Greater China
• Besma BOUMAZA, General Counsel
• Fabrice CARRE, Chief Strategy Officer
• Steven DAINES, Chief Talent & Culture Officer
• Karelle LAMOUCHE, Chief Commercial Officer
• Patrick LAURENT, Chief Financial Officer
• Camil YAZBECK, Chief Development Officer

The “Luxury and Lifestyle” division is led by Executive Committee under the leadership of Sébastien Bazin as CEO:

• Omer ACAR, CEO Raffles & Orient Express (starting March 1^st, 2023)
• Maud BAILLY, CEO Sofitel, MGallery & Emblems
• Gaurav BHUSHAN, Co-CEO Ennismore
• Mark WILLIS, CEO Fairmont
• Gary ROSEN, CEO Greater China
• Kamal RHAZALI, Secretary General & General Counsel (starting Feb 1^st, 2023)
• Agnès ROQUEFORT, Chief Development Officer
• Johny ZAKHEM, Chief Financial Officer

Destinations International Launched Bespoke Event Cancelation Insurance Program

Jan. 9, 2023—Destinations International announced at PCMA’s Convening Leaders in Columbus, Ohio, that a partnership with Nashville-based insurance and risk management company Anderson Benson will offer custom event cancelation insurance and risk management policies. Coverage could include protection of budgeted costs and expenses or revenue should an event be canceled, abandoned or disrupted due to reasons beyond the destination organization’s control. Protection options include traditional force majeure occurrences such as adverse weather and terrorism, but policies can also guard against recent event cancellation issues like civil commotion, national mourning, travel boycotts and bans, among others. Meeting professionals can work with convention and visitors bureaus in their destinations to access the service along with other tools. “Risk mitigation is the biggest issue to getting meetings back on track because it encompasses all of the challenges—civil, weather, economic and otherwise,” said Don Welsh, president and CEO of Destinations International. “It could allow organizations to make decisions farther in advance.”

PCMA Announced Acquisitions, Alliances and Partnerships

Jan. 9, 2023—PCMA announced during the first day of its annual Convening Leaders conference in Columbus, Ohio, that it had forged a series of acquisitions, alliances and partnerships.

• PCMA acquired Event Leadership Institute, a learning portal with an existing library of 260 videos. CEO Howard Givner will stay on as senior vice president of knowledge and innovation. Current PCMA members will have access to the library at no additional cost.
• PCMA acquired Event Marketing Association-UK, a community of more than 800 corporate event marketing professionals from the United Kingdom.
• PCMA implemented a strategic alliance with National Coalition of Black Meeting Professionals, a co-locating partner of the 2023 Business Events Industry Week, Power of Purpose, which will convene March 7-9 at Gaylord National Resort & Convention Center, National Harbor, Maryland in collaboration with ASAE, AMC Institute, Events Industry Council and Destinations International. The event will move to Walter E. Washington Convention Center in Washington, D.C., April 9-11, 2024.
• PCMA partnered with American Geophysical Union, a global earth and science publisher, to focus on active steps to address climate change.

Sherrif Karamat, president and CEO of PCMA and CEMA said, “Covid didn’t happen to us, it happened for us; sometimes things that seem so tragic give us inspiration for what is to come.” He continued, “As of today, we are only moving forward—blazing a trail forward with and for the global business events community.”

U.S. DOT Names New Technical Director of Volpe Center

Jan. 9, 2023—The U.S. Department of Transportation last week named Johnathan Walker, PE, PhD as the new director of the department’s Volpe Center, which oversees the Center for Communications, Navigation, Surveillance and Engineering. The Volpe Center executes over 300 projects annually with a focus on providing a safe, efficient, sustainable and more equitable transportation system, according to a press release. “Jonathan’s experience, perspective, and expertise—from his extensive engineering background to his Marine Corps service—make him perfectly suited to lead our team and direct our work in real-time communications, navigation, surveillance, and decision-support systems,” said U.S. DOT Volpe Center Director Anne Aylward. “We’re thrilled for him to not only lead our FAA portfolio as we support the Administration’s vision to deliver the safest, most efficient transportation system in the world—but also help our team of Volpe experts apply lessons learned from aviation across other transportation modes.”

Horizon Air Announces New Senior Vice President of Operations

Jan. 5, 2023—Horizon Air on Thursday announced that Jason Berry will take up the role as senior vice president of operations at the subsidiary of Alaska Air Group, according to a press release. “We couldn’t be happier to welcome Jason back,” said Horizon Air President Joe Sprague. “Adding talented operational leaders like Jason is great for our business and it’s important for our long-term success at Horizon and Alaska. On a personal level, he is a fantastic person, he ‘gets’ Horizon and he knows our culture, and I’m excited to work with him again.” Berry returns to Alaska Air Group after two years following his role at Air Canada where he served as vice president of cargo. Prior to that, the 27-year industry veteran served as president of Alaska’s wholly owned subsidiary, McGee Air Services in 2019 and 2020 where he oversaw all aspects of aviation services ground handling, check-in and gate services, aircraft grooming and airport mobility services. He was named “Executive of the Year” by Air Cargo World in 2022.

Meet AC Booked 11 Events for New Year

Jan. 4, 2023—In 2022, Meet AC and the Atlantic City Sports Commission hosted 210 competitions, conventions and sporting events across the destination, with 80 of the events taking place at the Atlantic City Convention Center. The destination was proud to host landmark events like the 113th NAACP National Convention in July, the Meet AC Atlantic City Airshow in August, and The Atlantic City Pickleball Open, the world’s largest indoor pickleball tournament in September. “Last year was a landmark year for meetings and conventions in Atlantic City as we began to see planner’s appetites for in-person meetings and events grow following the pandemic,” said Meet AC President and CEO, Larry Sieg. “With the continued surge in both leisure and bleisure travel, we’re expecting to build on the momentum into 2023 with exciting new events such as TakeOff North America 2023, the SHIFT Expo, and the 2023 USRowing Annual Convention and Indoor National Championships.” Other events scheduled for the first quarter of 2023 at Atlantic City Convention Center include The Pool & Spa Show Jan. 24-25 and New Jersey Music Educators Association 2023 State Conference.

Visit Oceanside Collaborates With City to Develop Destination’s First Sustainable Tourism Master Plan

Jan. 4, 2023—Visit Oceanside has partnered with the city of Oceanside to develop the city’s first sustainable tourism master plan, providing a 10-year blueprint for leading its tourism growth toward a sustainable future. The destination will use best practices and criteria laid out by the Global Sustainable Tourism Council, one of only two California destinations to do so. According to a press release, the sustainable tourism master plan will provide an action plan for pursuing experiences, product, infrastructure and policies that match the plan’s four objectives: visitor quality experience, quality of economy, environmental quality and resident quality of life. “The initial phase of the project includes a sustainability assessment, destination assessment, competitive analysis and stakeholder engagement,” the press release says. “Input from residents, businesses and city leaders will be gathered through a series of online surveys, focus groups and town halls in the first quarter of 2023. The plan is expected to be completed by the end of the year.” “The pandemic shed a light on the importance of a holistic approach to tourism that balances economic benefit with quality of life for residents and health of the destination,” Visit Oceanside CEO Leslee Gaul said. “We are proud that Oceanside has not only taken a lead in formalizing this effort, but also committed to measuring our future product development, policies and achievements against the leading standard for sustainability in the world.”

Atlantis Paradise Island Hosts Nassau Paradise Wine & Food Festival in Bahamas

Jan. 3, 2023—Tickets are now available for the Nassau Paradise Wine & Food Festival (NFIWFF). The festival is happening between March 15th and March 19th at Atlantis Paradise Island, the Caribbean’s most iconic destination resort in the Bahamas. Attendees can expect appearances from local and regional chefs, music performances, culinary demos, beachside parties, and an Ice Cream Social with a musical performance by Golden Globe-nominated rapper Wyclef Jean. The five-day festival with feature the likes of mixologist Tony Abou-Ganim, chef Alex Guarnaschelli, chef JJ Johnson and many more. Proceeds from the event will support the Atlantis Blue Project Foundation, dedicated to the preserving marine life and its inhabitants throughout the Bahamas and the Caribbean.

Campaign for Better Transport Calls for 'Super Tax' on Private Jets in UK

Jan. 3, 2023—The UK-based transportation charity, Campaign for Better Transport, is calling for a new “super tax” that would be imposed on private jets passengers while suggesting that UK lawmakers revoke the Value-Added Tax (VAT)-free status of private jets. Campaign for Better Transport cited the unprecedented amount of pollution created by private jets—roughly five to 14 times more than commercial flights, according to a press release. Passengers flying on private jets pay the same Air Passenger Duty (APD) as those flying First Class and Business Class, but the charity says they should be paying a higher rate of APD. Campaign for Better Transport estimates that an increased tax could generate as much as £14 billion annually. “Private jets are hugely damaging to the environment and are the preserve of the super-rich,” according to Norman Baker, the Director of External Affairs at Campaign for Better Transport, noting that private jet passengers should pay the equivalent for “the damage their flights cause and the proceeds used to help improve public transport for communities up and down the country.”

Design Doyenne Who Drew Travelers to ‘Cool Britannia’ Dies at 81

Dec. 29, 2022 -- Vivienne Westwood, the British fashion designer who began media life as a punk princess and progressed to be a doyenne of UK design, has died at age 81. Westwood started her career at the dawn of Britain’s punk movement but by the 90s and early 2000s had become a stalwart tentpole for British tourism’s “Cool Britannia” marketing positioning. Westwood was more than a name from the runways. She designed uniforms for flight attendants on Virgin Atlantic and in 2014 designed the penthouse suite for The London West Hollywood Beverly Hills hotel. Her influence was a driving force for hotel design in the early days of the “boutique hotel” trend: seen in brands as mainstream as W and as eclectic as the Sanderson London hotel.

Hong Kong Lifts PCR Test Requirements

Dec. 28, 2022—The Hong Kong SAR Government has announced the lifting of all mandatory PCR test requirements for inbound travelers upon arrival in Hong Kong, as well as the lifting of Vaccine Pass which allowed access to specified premises and other measures starting from tomorrow (Dec. 29), Inbound travelers to Hong Kong are now only required to present negative results from PCR tests conducted within 48 hours or rapid antigen tests (RAT) within 24 hours before their flights to Hong Kong. In addition, restrictions on event size will lift, however mask mandates remain.

Miami Achieved LEED Gold

Dec. 28, 2022—The City of Miami announced that it has achieved LEED Gold certification. The City is part of a growing group to be certified using the Leadership in Energy and Environmental Design for Cities rating system created by the U.S. Green Building Council (USGBC). The city has pledged Carbon Neutrality by 2050, said Mayor Francis Suarez. “Our resilience planning ensures that all buildings comply with the highest sustainability standards and being named a LEED Gold City is indicative that we are on the right track to building a Miami That Lasts Forever and Works for Everyone,” he said. The city received credits for innovative and measurable initiatives, including resilience planning, environmental justice and an abundance of green spaces. An estimated 87% of City of Miami residents live within a 10-minute walk of a park which substantially exceeds the national average of 55%.

Southwest Tries to Shovel Out of Winter Storm Woes

Dec. 27, 2022—In a historic storm that dumped up to four feet of snow in parts of the U.S., Southwest Airlines came out as the clear “winner” of the cancellation sweepstakes. On Tuesday, when FlightAware recorded 4,763 cancellations after the bulk of the storm late last week, Southwest still had 63% of those cancellations. The Department of Transportation will investigate the airline’s handling of the crisis including its processing refunds to passengers but Capt. Michael Santoro, vice president of the Southwest Airlines Pilot Association was quoted by CNN as saying a major part of the problem was that “our IT infrastructure for our scheduling software is vastly outdated. It can’t handle the number of pilots, flight attendants that we have in the system with our complex route network…So they don’t know where we are, they don’t know where airplanes are, and it’s frustrating for the pilots, the flight attendants, and especially for our passengers.”

Marriott President Leaves for Top Role at Under Armour

Dec. 22, 2022—Marriott International announced yesterday that long-time executive Stephanie Linnartz  has decided to leave the company, effective Feb. 24, 2023 to take on the role of president and CEO of Baltimore, Maryland-based Under Armour. In a statement, Marriott CEO Anthony Capuano said: "On the one hand, I am excited for this next chapter in Stephanie's career. On the other, I am saddened by the departure of such an incredible executive. Beyond the collaborative relationship that Stephanie and I enjoy in our roles, we are good friends, having rooted for each other for more than two decades as we grew in our careers at Marriott and in our lives outside the company. I admire so much about Stephanie – she has this great combination of grit, grace, and humanity – qualities that make her an exceptional leader. To say she will be missed is an understatement – but she will always be part of our Marriott family." Reached for comment, Melissa Froehlich Flood, Marriott global corporate communications and public policy officer said, "Tony has indicated that he'll be working closely with Stephanie and his leadership team on the design of the organization going forward." Linnartz was named a Smart Meetings co-Catalyst Award winner last year along with Capuano.

NYC & Company Reported 56.4 Million Visitors in 2022, a 71% Increase

Dec. 22, 2022—NYC & Company today announced that New York City's economic recovery continued in 2022, with an anticipated 56.4 million travelers arriving in the city by the end of the year—a 71.4% increase over 2021. The city will see 47.4 million domestic and 8.9 million international travelers visit the five boroughs—with international visitation alone more than tripling over 2021. This activity marks the return of 85% of the city's record 2019 visitation levels. New York City remains on pace to attract 61.7 million visitors in 2023, according to the press release. 

U.S. Department of Transportation Funds Rural Projects to Improve Infrastructure

Dec. 21, 2022—The Biden-Harris administration announced today the plans for $274 million investment over 12 projects in rural areas that will improve and expand transportation infrastructure and connect the more remote communities to accessible hubs of transportation. The press release mentions Kalispell, Montana, the state of North Carolina and Todd County, South Dakota, as some of the rural areas that will be aided by the rebuilding of transportation systems with funding from the Rural Surface Transportation Grant Program (RSTG). “Infrastructure investments haven’t always reached rural America, leaving far too many roads, bridges and other parts of the transportation system across our country in disrepair,” said Pete Buttigieg, U.S. Transportation Secretary. “Today’s announcement is one of many ways this administration is delivering the investments that rural communities have gone without for far too long, modernizing transportation, creating economic opportunity and making life better for millions of people.”

New Online Booking Platform Will Convert Hotel Reservations into NFTs

Dec. 20, 2022—LIFE Rewards announced today the launch of an online booking platform offering hotel reservations that can be digitized and converted into tradeable, collectible NFTs for the secondary market, similar to how baseball and Broadway tickets are sold. Based on AI that services a large online travel agency, LIFE will launch with discounted prices on millions of hotels globally. Users can pay via credit or debit card. Crypto payments will also be accepted. “Travel and entertainment are ripe for disruption by the blockchain, which enables travel reservations and event tickets to be tokenized and traded securely and seamlessly. Hotels will welcome LIFE, since it helps them solve the problem of high cancellation rates by creating bookings that, for the first time ever, can be traded on secondary markets rather than cancelled when travelers’ plans change,” said Eduardo (Eddie) Ibañez, Scientist at LIFE and former Chief Scientist at Priceline, in a press release.

PCMA Foundation Announces 2023 Groundbreaker and Professional Excellence Finalists, Visionary Award Lifetime Achievement Honorees

Dec. 19, 2022—The PCMA Foundation on Monday announced the 2023 PCMA Visionary Awards Lifetime Achievement Honorees and Groundbreaker and Professional Excellence Finalists for the annual Visionary Awards scheduled for March 9, 2023, during Business Industry Week at Gaylord National in National Harbor, MD., according to a press release. The 2023 Lifetime Achievement Honorees are:

• 2023 Supplier Honoree: Ray Bloom, Chairman, IMEX Group, IMEX Group – Regent Exhibitions
• 2023 Education Honoree: T. Hickman, Lead Faculty, Dallas College – Richland Campus
• 2023 Business Event Strategist Honoree: Bill Reed, FASAE, CMP, Chief Event Strategy Officer, American Society of Hematology

Business Event Strategist of the Year:

• Kristi Casale, CMP, DMCP
• Lisa McGlashen, CMP, CEM, HMCC
• Alexandra Zapple, CMP, CEM, DES

Community Advocate of the Year:

• Jolene Jang, Consultant and Speaker, Asian Inclusivity Consultancy
• Lakshmee Lachman-Persad, Accessibility Advocate, Accessible Travel NYC
• Mariana Gallo, Director, Meetings and Programs, American Association of Physicists in Medicine

Digital Experience Strategist of the Year:

• Jodi VanWoerkom, CMP, Senior Event Manager, Association for Talent Development
• Cynthia Smith, CMP, DES,Virtual Event Manager, American Physical Society
• John Chen, Chief Executive Officer, Engaging Virtual Meetings

Event Designer of the Year:

• Megan Finnell, CMP, Director, Meetings & Conferences, MGMA
• Beth Surmont, FASAE, CMP, CAE, Vice President, Event Strategy and Design, 360 Live Media
• Kristi Casale, CMP, DMCP, Vice President for Meetings and Continuing Education, American Academy of Pediatric Dentistry

Groundbreaker:

• Gary Murakami, GTP, GLP, CMP-Fellow, CMM, DES Vice President of Sales & Industry Relations, Teneo Hospitality Group
• Constance Samuels, MBA, CMP, DES,Director of Events and Education, The National Association of Professional Employer Organizations
• Sheila Wong, CEM, DES,Senior Vice President, BBW Event Staff

Outstanding Service to a Chapter or Region:

• Susan Saganski, CMP, DES,Global Account Executive, Marriott International (Canada East Chapter)
• Joni Opperman, Director of Sales, Association Group Sales, Hilton Worldwide Sales (Greater Midwest Chapter)
• Leah Lewis, CMP, DES,Director of Meetings, American Gear Manufacturers Association, (Capital Chapter)

Supplier of the Year:

• Tim Mathy, Senior Partner, SpeakInc.
• Kristen Parker, CASE, Director of Eastern Regional Sales, Visit Austin
• Rob Venus, General Manager, Freeman

Metro Toronto Convention Centre Sets Records for Securing Major Conventions

Dec. 19, 2022—The Metro Toronto Convention Centre on Monday announced that it has set two facility records for securing major conventions in 2022 and during the 2023/24 fiscal year. The MTCC is Canada’s leading convention facility and is scheduled to host 21 citywide conventions in the 2023/24 fiscal year—the highest yearly total for the convention in its 38-year history and is expected to generate an estimated $246 million in revenue for Toronto, according to a press release. The MTCC broke a second record for booking seven international meetings slated to take place over future years, the most secured in one year. These meetings will take place between 2025 and 2030 and are each expected to bring between 2,000 and 4,000 attendees to the region from around the world. “Our team continues to work tirelessly to book meetings and conventions that make key economic contributions to the province and our city. These results are a positive signal for the business events industry and our facility following a few challenging years,” said Lorenz Hassenstein, President and CEO of the Metro Toronto Convention Centre. “Particularly, booking international meetings is an extremely competitive process, and we would like to thank our industry partners at Destination Toronto, the Leaders Circle and the incredible local experts we work with for their continuous collaboration and support.” “The MTCC is a world-class venue with a proven track record for hosting major events and conventions that help generate a positive economic impact – for both the City of Toronto and the province,” said Neil Lumsden, Minister of Tourism, Culture and Sport. “This record-breaking achievement is a clear indication that the centre is making great contributions to Ontario’s tourism industry, ensuring the province remains a premier attraction for convention attendees and tourists alike.”

Mesa Airlines to Expand Service with United, Winds Down Contract with American Airlines

Dec. 19, 2022—Mesa Airlines on Monday announced the regional air carrier will wind down its partnership with American Airlines following unprofitable operations with the carrier and will now expand service with United Airlines, according to a press release. The final day of operations between Mesa and American will be April 3, 2023, with Mesa expected to begin placing aircraft with United in March 2023, but will continue to utilize all of its crew and maintenance locations currently operated by American in Phoenix, Dallas, El Paso, and Louisville during the transition and beyond. “I’d like to thank our long-time friends at American Airlines,” said Jonathan Ornstein, Mesa Chairman and CEO. “Our relationship with American began in 1992 when Mesa initiated flying as a codeshare partner with America West after investing in its reorganization. Over the last 30 years, we’ve been through a lot together and we will always appreciate the opportunity to work as America West Express, US Air Express, and American Eagle.”

Visalia Is First Certified Autism Destination

Dec. 15, 2022—Visalia, California announced in a press release today that the city has become the nation’s first Certified Autism Destination. The distinction is awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES) for the progressive initiatives Visalia has implemented to ensure travelers with autism are able to enjoy adventurous tourism and all it has to offer. "We are truly honored to obtain the Certified Autism Destination designation," said John Oneto, board chair of Visit Visalia. "Visalia has long-prided itself in being a welcoming and inviting community and this was a collective effort by the tourism industry to make experiences sensory-friendly and remove barriers, ensuring every visitor can feel comfortable during and enjoy their stay as they explore our vibrant downtown and nearby national parks."

Bizzabo Receives SOC Type 2 Certification

Dec. 15, 2022—The event Experience Operating System Bizzabo has achieved Service Organization Control (SOC) Type 2 compliance, a data security and management certification from the American Institute of Certified Public Accountants. "This certification analyzes Bizzabo's security processes to ensure we meet industry standards for our operating systems and customer and attendee data, so you can plan your event knowing you're fully compliant," said Boaz Katz, chief data officer and co-founder of Bizzabo.

Hyatt Consolidates Under Inclusive Collection Brand

Dec. 15, 2022—Hyatt announced today that brands previously part of AMR Collection will now live under the Inclusive Collection, part of World of Hyatt umbrella, which includes the all-inclusive brands Hyatt Ziva and Hyatt Zilara. The result will be a selection of 120 resorts across 40 beachfront destinations and 11 countries, including Mexico, the Caribbean, Central America, South America and Europe. Services such as Endless Privileges, Unlimited-Luxury and Unlimited-Fun will still be available and World of Hyatt points benefits apply.

Greater Miami Convention & Visitors Bureau Launches New Planner-friendly Website

Dec. 15, 2022—The Greater Miami Convention & Visitors Bureau (GMCVB) announced today the launch of its reimagined website at MiamiandMiamiBeach.com featuring the latest in personalization and artificial intelligence in addition to innovative immersive experiences for deeper storytelling. Meeting planners will have access to enhanced features, including detailed partner listings and access to meeting space details, floorplans and image galleries. Search features available in nine languages—English, Spanish, Creole, Portuguese, German, French, Italian, Mandarin and Russian—offer information about hotels and venues based on individual needs. The internal GMCVB sales team is empowered to create personalized webpages for specific meeting planner prospects.

New Urban Resort to Open in Vietnam in 2024

Dec. 14, 2022—Those seeking luxury and a steaming bowl of Pho will get their new years wish in 2024. According to a press release, the Wafaifo Hoi An resort located in central Vietnam will be the first project of its kind for the hospitality firm. The resort will contain 118 rooms with air conditioning and 1,722 sq. ft. of meeting space. Created by Managing Director Peter van der Hoeven and Commercial Director Mikkel Krantz, the flagship resort aims to bring international attention and interest to the area. The company aims to have more information available publicly in 2023.

Oak View Group Assumes Management of Greenville Convention Center

Dec. 14, 2022—The third-party venue management arm of Oak View Group, OVG360, announced yesterday that it entered a partnership with City of Greenville Partners to manage day-to-day operations of the 280,000-square-foot Greenville Convention Center in South Carolina, working closely with Greenville Convention & Visitors Bureau. “The City is eager to work with Oak View Group to position Greenville as a premier destination for conventions,” said Greenville City Manager John McDonough. Among the more than 200 venues OVG360 manages in the South are: the Durham Convention Center in Durham, North Carolina; Miami Beach Convention Center in Miami, Florida; Greater Richmond Convention Center in Richmond, Virginia; Palm Beach County Convention Center in West Palm Beach, Florida; and Central Bank Center in Lexington, Kentucky. The company also manages the Atlantic City Convention Center in Atlantic City, New Jersey; Duke Energy Center in Cincinnati, Ohio; Kay Bailey Hutchison Convention Center in Dallas; and Overland Park Convention Center in Overland Park, Kansas. 

NY and LA Asks People to Mask Up

Dec. 13, 2022—Health officials in New York and Los Angeles have issued statements suggesting but not yet mandating the use of masks indoors as Covid rates, RSV and flu rates rise in both cities. The New York City Health Commissioner issued a Health Advisory on Friday, Dec. 9, that urged New York City residents to “use high-quality masks when indoors and in crowded outdoor settings. This is especially important for people who are—or are meeting—those who are at increased risk for complications from Covid-19, RSV or the flu, such as those age 65 and older and people who are immunocompromised” In Los Angeles, officials reported that “with a rise in Covid-19 cases, Los Angeles County moved into the CDC High Community Level this week, prompting Public Health officials to ask all residents to layer in sensible health protections including indoor masking and getting vaccinated and boosted. “With the Covid-19 case rate reaching 258 Covid-19 cases per 100,000 people this week, and almost 15 hospital admissions per 100,000 people, the CDC High Community Level designation reflects both high transmission and increased stress on hospitals.  The stress on the healthcare system is compounded by high rates of influenza and other respiratory illnesses.”

Air Canada Vice President Named Cargo Executive of The Year

Dec. 12, 2022—Air Canada on Monday congratulated Air Canada Vice President, Cargo, Jason Berry for being named Cargo Executive of The Year by Air Cargo World. Air Canada Cargo posted record revenues in 2021 under Barry’s leadership and continues to expand its business through investments in technology and infrastructure, according to a press release. "This award is a very well-deserved recognition for Jason, which I know he shares with his team. Since joining Air Canada to lead our cargo division, he has demonstrated his ability to build and lead a strong team that is well positioned to drive our cargo business forward. Coming to Air Canada Cargo at the height of the pandemic presented a unique set of challenges, and he rose to meet them head on. He sought out new opportunities, implemented new strategies, oversaw the introduction of our Boeing 767 freighters and furthered investments in technology and our people to position the business for growth and continued success," said executive vice-president and chief commercial officer at Air Canada, Lucie Guillemette.

Marriott's EDITION Brand Plans to Double Number of Hotels by 2027

Dec. 7, 2022—Marriott International announced today that by 2027, it will add 15 new hotels globally to the 15 the luxury lifestyle properties it already operates in New York City, London, Miami Beach, West Hollywood and beyond, effectively doubling the footprint of the brand. Five will launch in 2023 in Rome; Riviera Maya, Mexico; Singapore; and Jeddah, Saudi Arabia; along with a second location in Tokyo. Following the success of EDITION residences as part of hotel developments in Miami, West Hollywood and Tampa, Florida, the first standalone EDITION residences are under development in Florida's Miami Edgewater and Fort Lauderdale.

New Meet Boston Brand Launched

Dec. 7, 2022—Greater Boston Convention & Visitors Bureau announced a new name, corporate identity and tourism campaign today at its Annual Meeting. Meet Boston will launch a "Boston Never Gets Old" campaign to event planners, marathon runners and leisure travelers that draws from two major truths: Boston is still forging its identity, and Boston is a city that was built by motion and is designed to stay in motion. It will highlight the sports and entertainment industry, culture and food scene. “Tourism is integral to the Boston and Bay State economy, and it was time for us to further invest in promoting all that we have to offer to draw large-scale, international events to Boston. Boston is a global city that always deserves to be on the world stage,” said Martha J. Sheridan, President & CEO of Meet Boston. “We have five-star hotels, world-class venues, art exhibitions, incredible professional sports teams and 23 diverse neighborhoods where 76 different languages are spoken. We also have 400 years of history that is not to be forgotten as we look to the future. The new ‘Meet Boston’ corporate identity reflects our plans to continually elevate Boston across the world, and the ‘Boston Never Gets Old’ advertising and marketing campaign captures both our tradition and innovation.”

Hyatt Hotels Launches New Brand

Dec. 7, 2022—Hyatt Hotels Corporation has launched a new all-inclusive, adults-only brand, Secrets Impression Resorts & Spas, under its AMR Collection. The first property to open under the new brand is Secrets Impression Moxche, which opened Dec. 1 in Corasol, Playa del Carmen’s gated community. The resort features three suite categories: two-story oceanfront penthouses, master suites and signature suites, as well as in-room terraces and access to a dedicated beach area. The property also has more than 14,000 sq. ft. of meeting space and 10 breakout rooms. “The launch of Secrets Impression reflects Hyatt’s commitment to offering best-in-class, all-inclusive resort experiences,” said Gonzalo del Peon, Group President of AMResorts Americas & Global Commercial. “This new concept focuses on the two most important aspects guests look for when booking their stay: service level and experiences, to ensure every moment is set to leave a lasting impression.” The brand’s second property, Secrets Impression Isla Mujeres, just off Mexico’s Yucatan Peninsula, is scheduled to open March 15, 2023.

U.S. Dept. of Labor Recovers Back Wages for Misclassified Employees of Panama City Beach Hotels

Dec. 6, 2022—The U.S. Department of labor on Tuesday announced the recovery of $503,053 in back wages for hotel employees of a Panama City Beach hotel staffing agency after they were misclassified as independent contractors by their employer. The misclassification was discovered by the Department of Labor’s Wage and Hour Division, which resulted in employees being paid straight-time rates, regardless if their work week included overtime that exceeded 40 hours, according to a press release. “Federal labor law includes strict criteria for classifying workers as independent contractors. Misclassified workers are illegally denied their full pay, benefits and legal protections,” said Wage and Hour Division District Director Wildalí De Jesús in Orlando, Florida. “We encourage employers to use the resources the Wage and Hour Division offers to understand proper pay practices and avoid the costly consequences of violations.” Touch of Grace Services LLC provides staffing to several Panama City Beach hotels. Investigators from the Department of Labor also found that the staffing agency failed to accurately track the records of hours worked and subsequent wages paid to some employees.

New Naming Rights Deal Announced for Tahoe Blue Center

Dec. 5, 2022—Tahoe Douglas Visitors Authority and Oak View Group announced an exclusive multi-year naming rights agreement with Tahoe Blue Vodka. The live entertainment, sports and conference center on the south shore of Lake Tahoe will be named Tahoe Blue Center after the sprit made from water from the alpine lake. Located in Stateline, Nevada, Tahoe Blue Center is slated for a July 2023 opening and will host 130 events annually, including conferences, concerts, corporate and sporting events. The Center will accommodate up to 6,000 guests per event and could bring 200,000 guests a year. "The center is a significant investment in the destination's sustainable future and year-round economic health and we're pleased to announce this wonderful representation of local partnership," said Carol Chapin, president and CEO of Tahoe Douglas Visitors Authority in a press release.

Boeing Appoints New International Leaders

Dec. 5, 2022—Boeing on Sunday announced former Australian diplomat Dr. Brenden Nelson AO will take over as president of Boing International and will lead the company’s corporate operations and international strategy. Nelson’s appointment is slated to follow the retirement of his predecessor Sir Michael Arthur following his retirement in early 2023. "Brendan brings to his new position vast experience in government and diplomacy, industry and non-profit associations, that will serve us well as we continue to grow as a global company while navigating the dynamics of the geopolitical environment," said Boeing President and CEO Dave Calhoun. Maria Fernandez will then take Nelson’s place as president of Boeing Australia, New Zealand and South Pacific on Dec. 20, according to a press release. "Maria has had a distinguished career with more than 20 years of leadership experience in the Australian national security sector and was the first woman to lead an Australian intelligence agency. She has the ideal background for this position," Nelson said. Prior to her appointment, Fernandez ran a consultancy that provided strategic advisory and independent assurance services to Australian government agencies. In addition, Fernandez held executive roles with Australia's departments of Home Affairs, Defense, Immigration and Border Protection and Education.

Airlines Had Deep Dive, Are Now Nose Up with Delta Leading

Dec. 2, 2022 - The Cirium World Airline Group Finance rankings results for 2021 and the first half of 2022 show that “the steep decline in airline revenues has translated into a net loss of nearly $220 billion in the past two and a half years since the beginning of the Covid-19 pandemic." The study found:

• Airline groups added another $42 billion in net losses in 2021 and $15 billion for the first half of 2022.
• The US industry is on course to return to profitability in 2022, with Delta Air Lines already reclaiming top place in the first half ranking.
• Losses appear to be worsening in China as COVID-19 lockdowns take their toll on traffic, dampening recovery in the Asia-Pacific region as a whole.

Delta Airlines is Staffing Up

Nov. 30, 2022 - Delta Airlines reports that it will be hiring from 4,000 to 6,000 new flight attendants in 2023. “Our flight attendants have a unique opportunity to make a profound, lasting impact on the 200 million customers we serve every year,” said Jennifer Martin, managing director – IFS CX, learning and hiring in a release. Major US airlines have been criticized post-Covid for offering retirement and other exit packages to staffers after agreeing to a no lay-off policy in order to receive Covid relief funds.

WTTC partners with Sustainable Hospitality Alliance

Nov. 30, 2022—A Memorandum of Understanding (MoU) has been signed by World Travel & Tourism Council (WTTC) and Sustainable Hospitality Alliance in a progressive move towards the hospitality industry growing more environmentally and socially responsible. In a press release yesterday, Julia Simpson, President and CEO of WTTC, said “The Sustainable Hospitality Alliance of our Hotel Sustainability Basics which are the first step in the ladder to advance sustainability in the industry…our collective efforts will enable the hospitality industry to continue moving towards a greater positive impact through this new partnership.”

Terminal 8 Opens at JFK for American Airlines and British Airways

Nov. 30, 2022—Travelers will be welcomed to the newly renovated Terminal 8 at New York’s John F. Kennedy International Airport (JFK) on December 1^st. American Airlines and British Airways will cohabitate the gateways of the new terminal while the interior offers modern lounges and a sophisticated New York vibe. Governor Kathy Hochul was quoted in an American Airlines press release. “The completion of Terminal 8 is the latest milestone in our historic efforts to build a whole new JFK worthy of New York,” says Hochul. “I congratulate American Airlines, British Airways and the Port Authority for the first of what will be many milestones to come. We will continue our close partnerships as we transform JFK into a magnificent global gateway that will help to keep New York at the center of the world stage.”

Frontier Airlines Cuts Customer Support Line

Nov. 29, 2022—Travelers flying with Frontier Airlines will no longer be able to speak with customer support as the airline has transitioned call centers to a digitized self-service platform, according to its Investor Day report released on Nov. 15. The move to “fully digital communications” is due to call centers being “unscalable, inefficient and expensive” with “manual, labor-intensive back-office processes,” the report reads. The transition will also remove the “avenue for customer negotiation.” The transition will also result in a reduction in customer service positions from 575 to roughly 350. “We have found that most customers prefer communicating via digital channels,” said Jennifer De La Cruz, a spokesperson for Frontier Airlines, in an email. “Customers can visit our website and interact initially with a chatbot, which provides answers to common questions. If live agent support is needed, we have live chat available 24 hours a day, seven days a week.”

Hyatt Hotels to Acquire Dream Hotels Group

Nov. 29, 2022—Hyatt Hotels & Resorts has made a deal to purchase lifestyle hospitality company Dream Hotel Group for $300 million. The company has agreed to pay an initial price of $125 million and will pay the additional $175 million over a six-year period, as new Dream Hotel Group properties open, of which there are 24 in the pipeline, with projects slated to open in Las Vegas, St. Lucia and Doha, Qatar. The deal will add a dozen hotels and more than 1,700 rooms under Dream Hotel Group’s The Chatwal Hotels, Dream Hotels, Unscripted Hotels and By Dream Hotel Group brands in destinations such as New York City; Nashville, Tennessee; Hollywood, California; Durham, North Carolina; and the Catskills. Dream Hotel Group CEO Jay Stein will join the Hyatt team, as head of Dream Hotels.

Rolls-Royce, easyJet Complete First Run of Modern Aero Engine Using Hydrogen

Nov. 28, 2022—Rolls-Royce and easyJet on Monday confirmed the successful ground test of a modern aero engine on hydrogen, setting an aviation milestone, according to a press release. The test marks another step by the aviation industry in reducing carbon emissions by utilizing green hydrogen created by tidal and wind power. The test provided the world with its first glimpse at using the zero-carbon aviation fuel. “The UK is leading the global shift to guilt-free flying, and today’s test by Rolls-Royce and easyJet is an exciting demonstration of how business innovation can transform the way we live our lives,” said Secretary of State for Business, Energy and Industrial Strategy, Grant Shapps. “This is a true British success story, with the hydrogen being used to power the jet engine today produced using tidal and wind energy from the Orkney Islands of Scotland—and is a prime example of how we can work together to make aviation cleaner while driving jobs across the country.” A converted Rolls-Royce AE 2100-A regional aircraft engine was used during the test, which took place at the outdoor test facility at MoD Boscombe Down in the United Kingdom. EMEC (European Marine Energy Centre) provided the hydrogen that was generated at the tidal test facility on Eday in the Orkney Islands.

Melbourne Convention Bureau Secured $203 Million in Business Events

Nov. 27, 2022—Melbourne Convention Bureau (MCB) announced that for the 2021/2022 fiscal year, the destination marketing organization had booked 110 events, bringing 53,200 guests and contributing $203 million to the Victoria economy. That is a 33% increase from the previous year. Speaking at the company’s Annual General Meeting, MCB Chief Executive Officer Julia Swanson reflected on the year that evolved “despite the restrictions on operations for the first half of 2021-2022, we delivered a buoyant outcome with the demand and recovery for business events in Melbourne occurring faster than expected. She pointed to a key highlight from the year was Asia-Pacific Incentives and Meetings Event (AIME) 2022, which " kick-started the business events industry," bringing together international and local buyers to access 225 exhibitors from around the world. “We’re also seeing confidence across international markets rebound at pace with the return of international corporate, meeting and incentive groups, site visit re-engagement and enriched experiences for event organizers and delegates across both international and domestic segments," said Swanson.

Las Vegas to Host 2028 Men’s NCAA Final Four

Nov. 22, 2022—The NCAA Men’s Final Four, also known as the “Big Dance,” will take place at Allegiant Stadium in 2028—the first time the collegiate basketball championship will take place in Sin City, according to a press release. The games are slated for April 1 to April 3 at the $2 billion, 65,000-seat arena located near the Vegas Strip. “The Raiders are thrilled to welcome the NCAA and college basketball fans from around the world to Las Vegas and our home at Allegiant Stadium,” said Sandra Douglass Morgan, president of the Las Vegas Raiders and Las Vegas NCAA Final Four bid team. The latest announcement follows several other marquee sporting events to land in Las Vegas including the NFL Draft, NFL Pro Bowl, Formula 1 Las Vegas Grand Prix, which will take place in 2023 and Super Bowl LVIII in 2024. “We couldn’t be more excited to be a part of hosting the NCAA Men’s Final Four in Las Vegas at Allegiant Stadium," said UNLV Director of Athletics Erick Harper. "Our city has been a hub for basketball on all levels for many years and now to welcome one of the premier events in all of sports is a culmination of how Las Vegas has truly become the Sports and Entertainment Capital of the World. We look forward to working closely with the LVCVA and the NCAA to put on an amazing event like our city is known for."

U.S. Virgin Islands Reported Strong Hotel Recovery

Nov. 21, 2022—High occupancy rates, new hotels, resort development, and airline partnerships in the USVI were the news highlights that USVI Department of Tourism Commissioner, Joseph Boschulte, shared last week at the annual Caribbean Hotel Investment Conference & Operations Summit (CHICOS) in the Dominican Republic. He noted the new builds and rebuilds that will be coming to the Caribbean in 2023 and included the two new properties opening in St. Thomas this winter, the first in 30 years for the island: The Westin Beach Resort and Spa at Frenchman’s Reef; and The Seaborn at Frenchman’s Reef, an Autograph Collection. The new brand campaign, “Naturally in Rhythm,” supports the hotel recovery and is designed to inspire visitors to fall naturally in rhythm with the diverse culture, natural wonders, and beautiful hotels and resorts of St. Thomas, St. Croix and St. John.

First Phase of Major Expansion of ExCeL London Now Complete

Nov. 21, 2022—The first phase of the expansion project underway at the over 100,000,000-square-foot ExCeL London convention center is now complete. The project will expand the carbon-neutral convention center by 270,000 sq. ft. adding additional state-of-the-art ICC convention facilities, exhibition halls, conference rooms and outdoor spaces, according to a press release. The new addition on the ground floor of the facility will feature 130,000 sq. ft. of exhibition space, which will be integrated into the existing venue and will be complemented by high-end meeting space and rooms on the upper level. The expansion project has targeted the most sustainable plan possible and is seeking to obtain a Building Research Establishment Environmental Assessment Method (BREEAM) rating of "Excellent" with an electrical supply derived completely from renewable sources. The next phase of the project will be carried out by McLaren Construction.

Caesars Entertainment Debuts Ramsay’s Kitchen at Harrah’s Las Vegas

Nov. 18, 2022—Caesars Entertainment hosted the grand opening reception of Ramsay’s Kitchen at Harrah's Las Vegas Wednesday, featuring a video message from the multi-Michelin-starred Chef Gordon Ramsay, according to a press release. “I can’t wait to introduce one of my newer restaurant concepts and the first of its kind on the West Coast to Harrah’s guests,” Ramsay said. “The menu features some of my favorite dishes I’ve created at home in my own kitchen, but with that special Vegas flair.” The reception offered guests the opportunity to savor some of the restaurant's signature dishes and starters such as Tuna Tartare, made with chili garlic soy, sour cream, avocado and wonton crisps, Jumbo Lump Crab Cake, served with citrus herb aioli and frisée salad, Pan Seared Scallops with house-cured pork belly, apricot purée, pomegranate, orange and Beef Wellington with potato purée to name a few. Vice President of Culinary at Gordon Ramsay North America Christina Wilson was also in attendance Wednesday and was joined by Caesars Entertainment executives during a commemorative toast to celebrate one of Ramsay’s newest culinary ventures—the sixth to open on Caesars property. Wilson was the winning contestant of the tenth season of Ramsay’s Hell’s Kitchen in 2012.

Central Subway in San Francisco Connects the City

Nov. 18, 2022 —The long-awaited Central Subway connecting San Francisco's Moscone Convention Center to more of the city's neighborhoods and attractions is launching a soft opening this weekend. According to a press release from San Francisco Municipal Transportation Agency (SFMTA), the special weekend service will begin on Saturday, Nov. 19th, 2022, from the hours of 8 a.m. to 12 a.m. Trains will arrive approximately every twelve minutes and include stations for Moscone Convention Center, Yerba Buena Gardens, the Metreon and SFMOMA and Chinatown.

Food Service Workers at Major Convention Centers Threaten Strike

Nov. 18, 2022 - Sodexo food service workers at the Orange County Convention Center in Orlando and Centerplate food service workers at the Las Vegas Convention Center (Centerplate is owned by Sodexo) as well as Sodexo food service workers in New Orleans, Sacramento and Detroit have announced a planned press conference on Monday, November 21 to discuss the possibility of a strike. The Orange County Convention Center in Orlando is the third-largest convention center in the U.S. and the Las Vegas Convention Center is the second-largest convention center in the country. In a release on the planned press conference, UNITE HERE, the hospitality worker’s union quotes Jackeline Ponce, a Sodexo retail concessions worker at the Orange County Convention Center as saying, “I support a strike because I need more money in my pocket to pay my bills when the cost of living has gone up so much. I struggle with food, rent, and gas with the money I make. I make $13.60 and our convention center is one of the biggest in the country. My coworkers and I are ready to do what it takes to win the contract we need." The release goes on to say that “The bargaining units and disputes at each convention center are distinct. While specific issues vary from city to city, key issues across all five convention centers operated by Sodexo include wage increases, affordable health care, secure retirement, and fair scheduling.”  

Miles Partnership and Tourism Diversity Matters Launch Apprenticeship Program

Nov. 18, 2022—Tourism marketing consultancy Miles Partnership will be partnering with Tourism Diversity Matters (TDM) to create an apprenticeship program in 2023. The program was developed to support recent or upcoming business graduates with an interest in travel and hospitality. The program will be a paid opportunity for apprentices to receive a hands-on experience at Miles Partnership. They will receive training in various areas of the organization, including diversity, equity and inclusion, finance and operations, marketing and communications, and strategic planning. “We are thrilled to be the first tourism marketing agency to launch an apprenticeship program in collaboration with TDM,” said Melissa Cherry, chief diversity and inclusion officer and senior vice president at Miles Partnership. “Participating in the TDM Apprenticeship Program aligns with Miles’ mission to enrich lives through travel—which is only possible through an active and intentional commitment to diversity, equity and inclusion.” Applications are due Dec. 16, 2022.

Los Cabos Projects 20% Growth in Visitation

Nov. 17, 2022 –Los Cabos Tourism Board announced today that the destination at the tip of Mexico's Baja Peninsula expects to welcome more than 3.3 million visitors for the 12 month period ending in December–a more than 20 percent projected growth when compared to 2021 and a 32% compounded growth over the last five years. The growth was attributed to  flexible business model, high quality of services, an enhanced safety and security approach, and integration of its private and public sectors to strengthen international promotional efforts.   Los Cabos has over 1.3 million seats from the United States scheduled for the next six months (October 2022 to March 2023), representing a 35.2% increase when compared to the same period in 2019. More than 1,500 new hotel rooms–many focused on sustainability and wellness–are expected from 2022-2024, including Rancho Pescadero of the Unbound Collection (by the end of 2022), St. Regis Los Cabos at Quivira (2023), Four Seasons Resort and Residences Cabo San Lucas at Cabo del Sol (late 2023), Park Hyatt (2023), Vidanta East Cape (2024), Amanvari (2024), Soho House & Beach Club (2024), and Casa Vela (2023). 

Registration Opens for 2023 Power of Purpose

Nov. 17, 2022 –PCMA, Destinations International, and IAEE announced yesterday that Power of Purpose–Business Events Industry Week 2023, a collaborative effort to unite the global business events industry, will take place March 7-9 at Gaylord National Resort and Convention Center in National Harbor, Maryland. The second annual multi-day experience will offer five programs, including: 2023 Showcase trade show, a new PCMA Foundation Fashion Show called “Living in Color”, IAEE’s Women’s Leadership Forum and Reception, Destinations International’s Convention Sales and Services Summit.

ASAE Will Bring Executive Leadership Forum to Vancouver in June, 2023

Nov. 16, 2022 –ASAE announced today it will hold its Executive Leadership Forum 2023 June 4-6, 2023, at JW Marriott Parq Vancouver in Vancouver, British Columbia, Canada. The two-day Executive Leadership Forum is designed as a concentrated learning and networking opportunity for association CEOs and C-suite leaders to explore challenges and opportunities facing their organizations. ASAE has a long-standing strategic partnership with Destination Canada Business Events. Vancouver is home to the world's first double LEED Platinum certified convention center.

BESydney Brought 47,000 Delegates to New South Wales

Nov. 16, 2022 –Despite a third financial year impacted by the pandemic, Business Events Sydney (BESydney) reported a strong return of business events to Sydney and delivered a future vision that incorporates key learnings from the pandemic at its Annual General Meeting today. The Financial Report for the year 2021-2022, showed the company secured 31 meetings, attracting 47,000 delegates, generating an estimated AU$132 million in direct expenditure to the New South Wales economy.  BESydney CEO, Lyn Lewis-Smith said, “In FY 2021-2022 our rally call was, ‘Dare to rise,’ to build back best. For all its challenges, the pandemic moved us to reconsider what we do and how we do it.” He added, “The forward pipeline of events is strong with future business to 2029 comprising 85 global and national events that will generate an estimated $483 million in direct expenditure and attract 111,000 delegates to our city.”  

Travel Santa Ana Launches “Proud Santanero” Campaign

Nov. 16, 2022 –The new southern California destination marketing organization Travel Santa Ana debuted “Proud Santanero,” a brand campaign that taps local artists and artisans to illustrate the originality of the people in the destination. The campaign will tell stories through the artistic expression of residents. “It makes sense to harness what makes this city great and stand apart from others—our people and diverse cultures,” said Wendy Haase, president and CEO of Travel Santa Ana. Travel Santa Ana filmed eight local business owners, posing the question of what makes them a proud Santanero. Playing on the destination’s city pride and close community, the video series also uses the tagline: “When it’s Santa Ana vs. Everybody, Always Bet on Us.” Featured creatives include Carlos “Charlie” Barragan (Charlie’s Tattoo Supply), Robert Bergman (The Visioneering Studios), Norah Briceno Brower (Mil Jugos), Logan Crow (Frida Cinema), Raymond Rangel (R & R Western Wear), Jon Sanchez (Native Son), Delilah Snell (Alta Baja Market), and Raul Yanez (Mi Moda).

JetBlue Adds Service to Paris in 2023

Nov. 16, 2022 –JetBlue has announced their plans for service to Paris to be fully operational by summer 2023. The transatlantic destination service follows their successful launch of the five daily flights into London beginning in August 2021. In the press release this morning, JetBlue promises transatlantic flights with affordable travel fares. “JetBlue is offering something completely unique to what you get from the big global legacy airlines on these routes – where a single high-fare joint venture operates nearly three-quarters of the flying,” said Robin Hayes, chief executive officer, JetBlue. “The response to our London service is proof that combining great service with low fares works. We can’t wait to bring our reimagined Mint and core offerings to Continental Europe’s most visited city.” JetBlue flights from New York’s John F. Kennedy International Airport (JFK) and Paris Charles de Gaulle Airport (CDG) will help bolster affordable transatlantic travel for upcoming events in Paris. Anne-Laure Tuncer, Director USA Atout France, welcomes JetBlue. “With so much pent up demand, JetBlue is just in time to have their American customers experience the vitality and diversity of France’s offerings, new culinary itineraries, exciting upcoming sporting events – such as the Rugby World Cup 2023 and the Paris Summer Olympic and Paralympic Games 2024 – and everything else France is known for.”

New Enforcement Actions from DOT Issue $600 million in Refunds to Travelers

Nov. 15, 2022—U.S. Department of Transportation (DOT) announced today in a press release that more than a half billion dollars would be distributed to travelers across six airlines who were owed a refund for canceled flights or extreme travel disruption. The new enforcement actions extend further as DOT promised to assess the civil penalties in these six airlines reported to be more than $7.25 million. The airlines facing fines from the DOT are Frontier, Air India, TAP Portugal, Aeromexico, El Al, and Avianca. “When a flight gets canceled, passengers seeking refunds should be paid back promptly. Whenever that doesn’t happen, we will act to hold airlines accountable on behalf of American travelers and get passengers their money back,“ said Pete Buttigieg, Secretary of U.S. Transportation. “A flight cancellation is frustrating enough, and you shouldn’t also have to haggle or wait months to get your refund.”

U.S. Department of Transportation aids El Yunque National Forest After Fiona

Nov. 14, 2022—The U.S Department of Transportation announced it will be allocating $5.2 million to the U.S Department of Agriculture’s Forest Service as a “quick release” Emergency Relief to aid the cost of rebuilding Puerto Rico’s El Yunque National Forest in the wake of Hurricane Fiona in a press release today. The U.S. Department of Transportation has also given $8 million in funding to the Puerto Rico Highways and Transportation Authority (PRHTA) to repair damage to the island’s infrastructure. Both the U.S. Department of Transportation and the Forest Service will have to work closely to not only repair the damage to the highways and the national park in general, but to fortify the infrastructure of El Yunque National Forest to withstand future natural disasters. “The Federal Highway Administration is working closely with the Forest Service to repair the damage caused by heavy rainfall in El Yunque National Forest,” said Stephanie Pollack, acting federal highway administrator. “The emergency relief funding we are providing will help get those repairs done as soon as possible and better prepare this area for future rain events.”

Aero Design Labs, Delta Test Technology to Decrease Aircraft Emissions

Nov. 14, 2022—In an effort to meet its net-zero emissions goal by 2025, Delta Airlines has partnered with Aero Design Labs to test novel drag-reduction technology on its 737-800 and 737-900 fleets with the goal of using less fuel by improving aerodynamics, according to a press release. “This is a partnership formed by Delta and Aero Design Labs to contribute to the International Air Transport Association (IATA) net zero 2050 carbon reduction targets," said Chris Jones, Chief Commercial Officer Aero Design Labs. "Delta Air Lines has a proven history of leading the industry in innovation and we are proud to formalize our agreement and partner in the process to achieve FAA certification.” The technology includes FAA testing and certification and will be implemented to Delta's 737-800 aircraft starting in the first quarter of 2023 with the use of the technology on the B737-900 fleet in the second half of 2023. Upon certification of the drag-reducing technology, Delta will have the option to purchase Aero Design Lab ADRS kits to outfit more than 200 aircraft across two fleets. "This is part of Delta's overall approach to taking short-, medium-, and long-term actions to reach our goal of net zero by 2050," Pam Fletcher, Delta's Chief Sustainability Officer said. "Our partnership with Aero Design Labs is a great example of how Delta continues to invest in new ways to modify our operations to make an immediate impact on our carbon footprint today, while we work on longer-term solutions to decarbonize our industry."

Cvent and Zoom Partner to Deliver Hybrid Events

Nov. 11, 2022—Event technology provider Cvent and streaming service Zoom Video Communications announced an integration at the user conference Zoomtopia that will make Cvent's App supporting Zoom Meetings, Zoom Webinars and Zoom Events available in the Zoom App Marketplace. “In today’s event environment, an organization’s Total Event Program includes a blend of in-person, virtual, and hybrid events to maximize attendee engagement, reach and overall program impact” said Cvent Chief Marketing Officer Patrick Smith, in a press release. Last month, Cvent announced a partnership with American Express Meetings and Events to expand virtual payment capabilities for corporate event planners and executive administrators. The integrated payments solution simplifies the process of managing meeting and event payments and expenses.

Construction Kicks Off on $10M Grand Traverse Resort and Spa Renovation

Nov. 11, 2022—Grand Traverse Resort and Spa in northern Michigan this week announced that a $10 million renovation project has begun at the resort’s original six-story hotel with completion of the project slated for spring of 2023. The current project follows the $3 million renovation of the resort’s meeting space. Both projects are part of a four-year, $13 million renovation plan at the 550-room resort, according to a press release. “This project is exciting for everyone. Of course, our guests, but also our associates,” said General Manager Matthew Bryant. “This total renovation brings in new and updated amenities that both our guests and staff will benefit from.” The project includes upgrades to 242 guest rooms, including four hospitality suites, two junior suites and all corridors of the facility—providing a modern and refined refresh of the property’s interior—the most extensive renovation of the resort to date. “Our ownership has demonstrated over the past nearly 20 years that they are committed to maintaining and improving the Resort,” Bryant said. “We are looking forward to debuting our newly renovated Hotel in the spring.”

Florida Airports Close as Storm Nicole Approaches

Nov. 9, 2022 — Storms continue to impact travel as tropical storm Nicole heads towards Florida. In today's press release from Orlando International Airport (MCO), it was announced all commercial and private operations were to be cancelled as the storm heads towards the Florida coast. A total of 473 flights have been cancelled or affected by MCO ceasing to operate. CNN reported today Melbourne Orlando International Airport (MLB) and Orlando Sanford International Airport (SFB) were planning to close at 2 P.M. and 4 P.M. respectively.

Marriott International Launches Apartments by Marriott Bonvoy

Nov. 9, 2022—As an answer to the continued blending of work and leisure travel and younger travelers seeking wider accommodation options, Marriott International has announced Apartments by Marriott Bonvoy. “Travelers planning vacations and long business trips today are seeking more choice in accommodations, and the introduction of Apartments by Marriott Bonvoy responds to those trends while offering developers a premium product backed by our trusted name and distribution platform,” said Stephanie Linnartz, president of Marriott. According to the company’s press release, the brand is building on its 26-year service-apartment brand Marriott Executive Apartments—currently in Asia, Europe, the Middle East, Africa and Latin America—extending its serviced-apartment portfolio in the United States and Canada with the new concept. Marriott plans to introduce the new concept in the “upper-upscale” and luxury segments, “with distinctly designed products that reflect the local neighborhood for independent travelers seeking more space and residential amenities.” Apartments by Marriott Bonvoy will feature a separate living and bedroom, full kitchen, and in-unit washer and dryer. The concept will be different from its extended-stay brands in that it will not provide hotel services such as food and beverage, meeting space and retail;

Travel Advisory in the Caribbean

Nov. 9, 2022 — U.S Department of State, Bureau of Consular Affairs issued a travel advisory in a press release yesterday to warn travelers about the heightening crime rates in Trinidad and Tobago. Terrorism and kidnapping are increasing, while other crimes such as murder, robbery, etc., continue to pose a threat to visitors. The press release suggests travelers headed to Trinidad and Tobago to enroll in The Smart Traveler Enrollment Program (STEP) to receive alerts and share your location with loved ones. The statement also urges travelers to the Caribbean to review the Country Security Report for Trinidad and Tobago or any other Caribbean islands. The reports keep travelers updated on the crime trends in that destination and help people to stay safe.

200th Hilton Hotel Opening in the Caribbean, Latin America

Nov. 7, 2022— Hilton announced the opening of Waldorf Astoria Cancun in a press release this morning. The 173-room resort is the second Waldorf Astoria Hotels & Resorts location in Mexico. Hilton continues to expand in the Caribbean and Latin America and the region has been monumental in Hilton's international success. Boasting "accelerated growth" between the 2017 opening of its 100th hotel in the Caribbean/Latin American region, Hilton Rio de Janeiro Copacabana, and its 200th property Waldorf Astoria Cancun just a few years after, Hilton's portfolio now offers 36,000 rooms in these destinations. Juan Corvinos, senior vice president of development, architecture and construction, Caribbean and Latin America, says Hilton's continued growth in the region is a reflection of their commitment to their guest's needs and the popularity of these destinations.  “The opening of the elegant Waldorf Astoria Cancun and celebration of our 200^th hotel milestone in the Caribbean and Latin America is a testament to Hilton’s commitment in the region and the strength of our industry-leading brands to meet our guests’ ever-evolving needs in the destinations where they want to travel," says Corvinos.

Aramark, Anaheim Convention Center Appoints Chef Bernard Foster to Lead F&B

Nov. 7, 2022— Aramark, the exclusive caterer for Anaheim Convention Center (ACC), has appointed Chef Bernard Foster as Executive Chef. According to a press release from Visit Anaheim, Chef Foster will serve a global and fusion-forward menu for over one million event attendees annually at the largest convention center in California. Aramark and Chef Foster believe in a sustainable, seasonal and eco-conscious menu. “My goal is to provide clients an experience that is true to Anaheim where food is seasonal, sustainable, personable and memorable,” said Chef Foster. “We are implementing seasonal menus, providing offerings that reduce waste by incorporating a 'menu of the day' and including foods that cater to special dietary needs with plant-based options.” Jay Burress, President & CEO of Visit Anaheim, emphasizes the importance of food when planning meetings and events. “Food is such an important element of an event experience,” says Burress. “When event organizers are considering bringing their business to the ACC, being able to offer them an innovative F&B program that’s sustainable, local and seasonal makes Anaheim stand out from other destinations.”

Sustainable Hospitality Alliance and Greenview Have Partnered to Advance Sustainability

Nov. 7, 2022—Sustainable Hospitality Alliance and Greenview have signed an agreement to work together with the goal of progressing sustainability across the hospitality industry. This partnership will build on their collaboration in which they developed the Hotel Carbon Measurement Initiative, which allows hotels to measure the carbon footprint of stays, meetings and event. The updated tool is now accessible to any hotel, regardless of size or carbon reporting experience. “If we are to progress towards net positive hospitality, it is essential that hotels, partners and clients have access to reliable tools to understand the impact of the industry,” Glenn Mandziuk, CEO of Sustainable Hospitality Alliance, said. “Having worked collaboratively with Greenview to develop pioneering tools for a number of years, this new agreement will ensure that any and all hotels around the world are able to measure their impact and help create alignment in order to drive significant progress.”

Cvent Announces Strong Earnings

Nov. 3, 2022—The event technology provider Cvent (CVT) announced today third-quarter 2022 revenue of $161.3 million, an increase of 20.3% from the same period in 2021 and 1.4% higher than the high end of guidance. “Momentum in the meetings and events industry continued in the third quarter of 2022, especially for in-person events. Organizations increasingly seek a comprehensive platform that can manage events of all formats and types, which helped drive our positive financial results in Q3,” said Reggie Aggarwal, CEO and founder of Cvent. “We believe the versatility of our platform across in-person, virtual and hybrid events paired with our long track record as a market leader will help us successfully navigate the current unique macroeconomic environment.” The report highlighted revenue from Event Cloud ($112.9 million for the quarter), an increase of 22.1% from the same quarter last year. Forbes Australia, Datadog, United Soccer Coaches and New Jersey Education Association signed on as clients during the quarter. Revenue from Hospitality Cloud product ($48.4 million) was up 16.5% from the same quarter the previous year. New clients included Visit Panama, HEI Hotels & Resorts, Visit California, IHG Hotels & Resorts and Boston Park Plaza. Also noted, a new partnership with American Express could provide a more seamless meetings & events payment experience for American Express Corporate Meeting Card and vPayment clients. Guidance for the fourth quarter of 2022 was set in the range of $169.3 million to $170.3 million, growth of 17.4% increase from the last quarter of 2021..

New Bass Pro Shop Resort Planned for Florida Keys

Nov. 3, 2022—Bass Pro Shops founder Johnny Morris announced a new Valhalla Island sportfishing resort being planned in the Florida Keys, with construction slated for completion within the next two years. It will be the largest development of its kind in the Florida Keys and one of the most environmentally friendly. The 110-unit nature resort on 175 acres with a mile of beachfront property 15 minutes from Florida Keys/Marathon International Airport (MTH) is designed to be carbon-neutral, using ecologically sensitive design techniques that preserve 50 percent of green space throughout. It will be vehicle free and all surfaces will be permeable. Resort accommodations will include a collection of one-, two-, three-, and four-bedroom cottages, a master lodge, general store, restaurants, a spa, swimming pools, fishing marina and spaces designed for people to gather and connect with nature.

Jamaica Launches New 'Come Back' Campaign

Nov. 3, 2022—Visit Jamaica launched a new advertising campaign inviting people to come back to their best selves. “In Jamaica, we’ve been recording arrivals that exceed pre-Covid levels, demonstrating that our travel sector is resilient and so are travelers,” said the Hon. Edmund Bartlett, Jamaica minister of tourism. “While everyone has been impacted by the pandemic, we want to let everyone know that Jamaica is good for the spirit. Therefore, it is the ideal destination to help people rediscover their own sense of adventure, natural curiosity, human connection and ultimately realize their most valuable human potential.” Created by the Jamaica Tourist Board’s advertising agency of record, Accenture Song, the campaign showcases Jamaica’s picturesque natural attractions and its friendly, welcoming people working together to help visitors live their best lives. The campaign was filmed utilizing over 50 local Jamaican crew members across locations in Jamaica spanning from Portland to St. Ann. Real couples and a real family were cast for the campaign so it would portray an authentic experience. Campaign music is also an original score created by Jamaican music producers.

Key West Airport Groundbreaking Launches $100-million Expansion

Nov. 2, 2022—A $100-million investment in south Florida's Key West International Airport (EYW) broke ground as the first step in a Concourse A terminal expansion that will take 2.5 years to complete. A new, second-level concourse will feature nearly 50,000 sq. ft. of space, including a new departure area, additional baggage areas, and upgraded checkpoint for up to four security lanes. Seven passenger boarding jet bridges will provide all-weather access linking the terminal and aircraft. The project is designed to improve the airport's level of service and operational flexibility while accommodating projected changes affecting the aviation industry, according to a press release.

Destinations International and Charlottesville Partner for EDI

Nov. 2, 2022— Destination International announced the launch of "Tourism for All" in a press release this morning. The pilot program is intended for CVBs to be advocates of Equity, Diversity and Inclusion (EDI), address the inequalities within the industry and to become leaders and educators in the community. Destinations International is partnering with Charlottesville Convention and Visitors Bureau, Virginia, (CVB). Courtney Cacatian, Executive Director of Charlottesville Albemarle, recognized the need for change and EDI progress in the tourism industry in 2019. Cacatian hopes the "Tourism for All" initiative in Charlottesville will inspire other cities and their tourism industry to make similar steps towards equality. “I’m so pleased to see our community’s work over the past couple of years be formalized into a usable model for other destinations,” said Cacatian. “Building on the success of our Destiny Award-winning Discover Black Cville and 'Tourism for All' effort, I look forward to seeing how broadening our scope of creating a welcoming space for everyone will bring positive impact to our community, residents, businesses and visitors."

NCBMP Selects Jason Dunn Sr. as New Executive Director

Nov. 1, 2022 —The non-profit organization National Coalition of Black Meeting Professionals (NCBMP) announced that Jason Dunn Sr. has been appointed as the new Executive Director. In a press release this morning, NCBMP Board Chairman Kevin Richardson officialized the appointment. "We're elated to announce Jason Dunn, Sr. as our national Executive Director, said Richardson. As the first black vice president of Visit Cincy and 18 years in tourism, Dunn has proved to be an asset to his city and to the industry as a whole. His experience, moral compass and vigor for the position are key values the NCBMP was looking for in their new executive director and Richardson is confident Dunn is a perfect fit as the non-profit heads into its 40th year anniversary. "Knowing the authenticity of Jason's leadership, the passion in which he builds his relationships, and his ability to move the moral consciousness of all around him, aligns with our Founders' vision and truly makes him the best person for the job," says Richardson. "We are now better positioned to compete, educate and highlight the impact of our business as we approach our 40th anniversary. We are excited about Jason leading the way."

Port of Oakland Aviation Marketing Manager Receives Legacy Award from Airports Council International

Nov. 1, 2022—Port of Oakland Aviation Marketing Manager John Albrecht has received the Ted Bushelman Legacy Award for Creativity and Excellence from Airports Council International North America (ACI-NA), as part of ACI-NA’s Marketing and Communications annual conference that took place in Vancouver, according to a press release. “On behalf of the Aviation Division of the Port of Oakland, I congratulate John for his excellent work in promoting Oakland International Airport over the past 14 years,” said Bryant L. Francis, Director of Aviation at the Port of Oakland. “Throughout the past decade and a half, John and his team have held steadfast on the mission to share with the world the myriad benefits of using OAK as a gateway and what it means to Fly the East Bay Way.” Albrecht received the lifetime achievement award during the Airport Marketing, Communications, and Customer Experience Awards ceremony that was held during the conference. Albrecht has held the position of Oakland Aviation Marketing Manager over the last 14 years.

Sensei Porcupine Creek Wellness Retreat Opens as First Standalone Property Under Brand 

Nov. 1, 2022—Sensei Porcupine Creek wellness retreat in Rancho Mirage, California on Tuesday opened its doors to guests offering a variety of luxury accommodations and boutique experience. The primary focus of the wellness retreat is to promote a healthier lifestyle through evidence-based education, according to a press release. “The launch of Sensei Porcupine Creek is a thrilling next step for the growth of our brand,” said COO of Sensei, Alexandra Walterspiel. “As our first property fully operated by Sensei, we are able to support a wider range of wellness intentions that allow us to bring an even more integrated approach to our guest experience. The 230-acre private estate, which is now open to the public for the first time, has impeccably designed grounds that immerse our guests in the healing properties the desert landscape is known for, and we couldn’t be more delighted to see our team bring our vision to life.” The new property boasts 22 luxury accommodations including a premier spa, fitness, tennis, golf and a private Sensei by Nobu restaurant to name a few.

IACC, MPI Announce Strategic Partnership

Oct. 31, 2022—IACC and MPI on Monday announced a strategic partnership with the goal of advancing the global events community through shared knowledge and boosting engagement among meeting and events professionals. IACC is a global association representing the top 1% of small to midsize conference and meeting venues while MPI is the largest global meetings and events industry association. The new partnership will allow IACC to engage with MPI’s extensive network of over 95,000 meeting and event professionals, spanning 70 chapters across the association and will also help to support all of IACC’s 400 members with improved resources and networking opportunities, according to a press release. “I am delighted to announce this new phase of an already long-standing global partnership between IACC and MPI. Through connected intelligence, we will complement each other’s crucial work in advancing the industry and deliver additional benefits for our respective members,” said IACC CEO, Mark Cooper. “We are proud of the work IACC has achieved and the opportunities we continue to deliver for our ever-growing membership. The alliance with MPI will allow us to build on that work and to support MPI’s membership and the wider industry as we drive further change and growth.”

Loews Hotels & Co Announces New CEO

Oct. 31, 2022—Loews Hotels & Co, a subsidiary of Loews Corporation (NYSE: L), on Monday announced that Alex Tisch will assume the role of CEO beginning Jan.1, 2023. Tisch will work closely with Jonathan Tisch, who will take on the role of Executive Chairman, while maintaining his position as a member of the Office of the President and Co-Chairman of the Board of Loews Corporation, according to a press release. “Loews Hotels & Co has a storied reputation in the travel and tourism industry, rooted in partnerships, operational excellence and best-in-class team members,” Tisch said. “My goal is to build on that reputation, leverage the owner/operator model, empower our world-class team members and create value for all stakeholders.” Tisch joined Loews in 2017 and took on the role as the company’s president in 2020. Tisch led the $2.5 billion re-defined growth strategy and expansion of Loews over the course of his five years with the company. He will continue to oversee the development and execution of the organization’s strategy and the management of capital and resource allocation, as well as the day-to-day operations of the company.

Grand Hyatt Shenzhou Peninsula Officially Opens Oceanfront Resort

Oct. 31, 2022—Hyatt Hotels Corporation [NYSE: H] on Sunday announced the grand opening of Grand Hyatt Shenzhou Peninsula, located in the tropical region of Wanning, Hainan, overlooking the South China Sea south of the resort and inner sea to the north, according to a press release.   “With the opening of Grand Hyatt Shenzhou Peninsula, we are excited to welcome guests to experience all the pleasures of a tropical resort in awe-inspiring surroundings, elevated by the luxurious comfort, theatrical dining experiences, exceptional amenities and welcoming service that the Grand Hyatt brand is known for,” said Terence Ng, general manager, Grand Hyatt Shenzhou Peninsula. The resort features over 27,900 sq. ft. of indoor and outdoor meeting space including a 6,458-square-foot Grand Ballroom and 262 spacious guest rooms and suites.

U.S. Department of Transportation Announces $703 Million to Improve Port Infrastructure, National Supply Chains

Oct. 28, 2022—The U.S. Department of Transportation on Friday announced $703 million to fund 41 projects across 22 states and U.S. territories to improve port facilities through the Maritime Administration’s Port Infrastructure Development Program. The program aims to modernize coastal seaports, Great Lakes ports, and inland river ports to improve efficiency, increase port capacity, lower costs, create new job opportunities and lower port emissions, according to a news release. “So many of the goods we all count on, from appliances to furniture to clothes, move through our nation’s ports on their way to us,” said U.S. Secretary of Transportation Pete Buttigieg. “Using funds from President Biden’s Bipartisan Infrastructure Law, this year we're awarding record levels of funding to improve our port infrastructure, strengthen our supply chains, and help cut costs for American families.” The funds were provided through the Bipartisan Infrastructure Law and additional Congressional appropriations.  President Biden issued an Executive Order on Supply Chains in February 2021 and created a Supply Chain Disruptions Task Force, co-chaired by Secretary Buttigieg in July 2021.

Spirit Airlines Announces ‘Enhanced, Wider Seats’ at APEX EXPO 2022

Oct. 27, 2022—Spirit Airlines [NYSE: SAVE] on Thursday unveiled the new Vector Light™️ seats and the Vector Premium™️ product for the large front seats during the APEX EXPO 2022 in Long Beach, Ca. The new larger seats are manufactured by HAECO Cabin Solutions and are a part of Spirit’s plan to provide travelers with a completely redesigned interior with roomier and ergonomic seats, a larger tray table, and additional pre-recline—features the airline first announced in 2019, according to a press release. The new and improved seats will be installed throughout each of Spirit’s new aircraft, with the first deliveries scheduled to arrive in late January 2023. "Our cabin refresh in 2019 was a significant enhancement in the guest experience, and these new seats are another great step forward in increasing value for our guests. We're adding new features while, at the same time, continuing to provide More go with our same ultra-low fares," said Lania Rittenhouse, Vice President of Guest Experience, Brand, and Communications for Spirit Airlines. A total of 33 A320 Family aircraft are expected to be delivered to the airline throughout 2023.

U.S. Travel Association Announces Theme for #GMID 2023 

Oct. 26, 2022—U.S. Travel Association announced that Global Meetings Industry Day (GMID) 2023, scheduled to take place on March 30, will adopt the theme of #MeetingsMatter. The day of activations demonstrating and celebrating the power of gatherings for economic, scientific, medical and social good, will be observed all over the world in in-person and online activations. “Following years of canceled in-person meetings, the global meetings and events industry will come together on March 30, 2023, to celebrate Global Meetings Industry Day and showcase why #MeetingsMatter to attendees, organizations, communities, businesses and our economy,” read a statement from U.S. Travel. GMID 2022 on April 7 logged more than 40 million impressions worldwide and reached 30 countries throughout the world.

Boeing Shares Dip Following Q3 Loss of $3.3 Billion

Oct. 26, 2022—The Boeing Company [NYSE: BA] on Wednesday reported a net loss of $3.3 billion for Q3 of 2022, or $5.49 per share, following a year-over-year increase of 4% to $16 billion, according to a press release. Boeing had an order backlog valued at $381 billion, including 4,300 commercial aircraft as of Sept. 30 of this year. We continue to make important strides in our turnaround and remain focused on our performance. We generated strong cash in the quarter and are on a solid path to achieving positive free cash flow for 2022. At the same time, revenue and earnings were significantly impacted by losses on our fixed-price defense development programs,” said Boeing President and Chief Executive Officer, Dave Calhoun. “We’re squarely focused on maturing these programs, mitigating risks and delivering for our customers and their important missions. We remain in a challenging environment and have more work ahead to drive stability, improve our performance and ensure we’re consistently delivering on our commitments. Despite the challenges, I'm proud of our team and the progress we’ve made to strengthen our company.” During the Q3, Boeing secured net orders for 167 737s, 27 767s, 18 777s, and 15 787s. Commercial Airplanes delivered 112 aircraft during the quarter, including 88 737s, nine 767s, six 777s, and nine 787 Dreamliners.

U.S. DOT Secretary Buttigieg Announces Commercial Space Transportation Advisory Committee

Oct. 26, 2022—Secretary of the U.S. Department of Transportation Pete Buttigieg approved the nominations of 21 new members, along with seven re-appointments, to the U.S. Department of Transportation’s Federal Aviation Administration (FAA) Commercial Space Transportation Advisory Committee (COMSTAC) to provide oversight of the U.S. commercial space transportation sector, according to a press release. The group of COMSTAC members consists of senior executives from the commercial space transportation industry, including manufacturers and customers from the satellite industry, state and local government officials, representatives from firms providing insurance, financial investment and legal service providers for commercial space activities and representatives from academia, space advocacy organizations and industry associations. The newly appointed members are:

• Joe DePete, President, Air Line Pilots Association
• Mat Dunn, Senior Director of Global Government Affairs, SpaceX
• John Elbon, Chief Operating Officer, United Launch Alliance
• Tony Frego, Vice President of Mission Management, Spaceflight, Inc.
• Matt Ganser, Vice President of Business Operations, Astra
• Moriba Jah, Associate Professor Aerospace Engineering and Engineering Mechanics, The University of Texas at Austin
• Therese Jones, Senior Director of Policy, Satellite Industry Association
• Dava Newman, Apollo Program Professor of Astronautics, Massachusetts Institute of Technology
• Roosevelt (Ted) Mercer, CEO and Executive Director, Virginia Commercial Space Flight Authority
• Megan Mitchell, Vice President Government Relations, Blue Origin
• George Nield, President, Commercial Space Technologies/ Global Spaceport Alliance
• Dr. Michelle Parker, Vice President and Chief Engineer, Space and Launch Engineering, Boeing
• Melanie Preisser, Vice President of National Systems, York Space Systems
• Caryn Schenewerk, Vice President of Regulatory & Government Affairs, Relativity Space
• Amanda Simpson, Vice President for Research and Technology, Airbus
• Ganesh Sitaraman, New York Alumni Chancellor’s Chair in Law, Vanderbilt University
• Jay Skylus, Chief Executive and Chief Engineer of the Aether Transport System, Aevum
• Sita Sonty, Partner & Associate Director, Boston Consulting Group
• Janice Starzyk, Vice President of Government Operations, Virgin Orbit
• Melanie Stricklan, Co-Founder and Chief Executive Officer, Slingshot Aerospace
• Julie Zoller, Head of Global Regulatory Affairs, Project Kuiper, Amazon

The re-appointed members are:

• Edward Bolton, SGE, Former FAA Associate Administrator
• Karina Drees, President, Commercial Spaceflight Federation / COMSTAC Chair
• Mike French, Vice President Space Systems, Aerospace Industries Association / COMSTAC Vice-Chair
• Dale Ketcham, Vice President, Government & External Relations, Space Florida
• Kate Kronmiller, Vice President of Government Relations, Jacobs
• Mike Moses, President of Space Missions and Safety, Virgin Galactic
• Ann Zulkosky, Vice President, Commercial Civil Space, Lockheed Martin

Service Worker Economic Stabilization Act Expected to Boost Tourism and Hospitality Industries

Oct. 25, 2022—Members of the House Ways and Means Committee, U.S. Representatives Darin LaHood (R-IL) and Jimmy Panetta (D-CA) on Tuesday introduced the bipartisan Service Worker Economic Stabilization Act in an effort to boost the recovery of the tourism and hospitality industries, following state-mandated closures, skyrocketing inflation and high costs, according to a press release. “State-mandated closures, inflation, and rising costs have wreaked havoc on communities and small businesses throughout Illinois, especially for our hospitality, travel, and tourism sectors,” said Rep. LaHood. “This bipartisan bill will provide support to affected small businesses and workers, giving them more certainty and helping them accelerate recovery. I will continue to work to reduce the impact of inflation and high costs on small businesses and families in Illinois." It was reported that the tourism and hospitality industries suffered the highest number of job losses during the pandemic. The newly induced act would reinstate the 50% Entertainment Business Expense Deduction, while also extending 100% deduction for business meals, which will be reduced back to 50% at the end of 2022 through the end of 2024. The Service Worker Economic Stabilization Act will assist small businesses in recovering from the economic impact of the pandemic closures while investing in workers throughout the U.S. “This critical bill will support small businesses and workers in America’s restaurants, theaters, arts and entertainment venues by removing tax penalties that add to the challenges already plaguing the industry, such as our ongoing workforce challenges,” said Tori Emerson Barnes, U.S. Travel Association Executive Vice President of Public Affairs and Policy. “It will relieve pressure on business travel budgets and directly benefit still-recovering travel workers, particularly food and entertainment service workers, who would see a projected increase in household income of $62 billion over the next two years.”

Visit Aurora Receives $400k Grant to Boost Tourism Recovery

Oct. 25, 2022—The Colorado Tourism Office (CTO) has provided Visit Aurora with a $400,000 grant to boost the economic recovery of Aurora through the Tourism Recovery Marketing Grant. The one-time grant was offered by the CTO, which was funded through an EDA American Rescue Plan Travel, Tourism, and Outdoor Recreation State Grant and includes seven recipients to support the recovery of the tourism industry in Colorado, according to a press release. “We are thrilled at the opportunity this grant provides to further our mission to amplify Aurora as a premiere destination for business events and leisure. As we emerge from challenging times, proactive investment in our Destination Marketing Organizations uplifts our entire state. Visit Aurora thanks the Colorado Tourism Office for their foresight and partnership. We are determined to fulfill our mission to propel Aurora to the benefit of its residents and Colorado as a whole,” said Bruce Dalton, CEO and president of Visit Aurora. The grant money includes $1.8 million in competitive funding provided by the CTO—the largest amount awarded by the CTO through the grant program, more than double the previous record of $750,000 provided last year. The tourism recovery marketing campaign is focused on attracting meeting planners and c-suite executives from association, corporate, government, contract, and SMERF groups to host events at Aurora venues.

Cronut Creator Celebrates Grand Opening of New Bakery at Caesars Palace

Oct. 25, 2022—Dominique Ansel Las Vegas at Caesars Palace celebrated its grand opening this week with a new bakery lead by James Beard Award-winning pastry chef Dominique Ansel and will serve a wide variety of decadent deserts, including Ansel’s famous creation the Cronut, according to a press release. "Chef Dominique Ansel is one of the most esteemed pastry chefs in the world," said Caesars Entertainment Regional President Sean McBurney. "The opening of his bakery has been a long time coming. His creations are the perfect addition to our extraordinary culinary offerings at Caesars Palace." The new bakery officially opened its doors on Oct. 21, with the occasion commemorated by a special giveaway for the first 100 guests, a toast with the chef’s signature cookie shot, and were joined by the Caesars Palace Royal Court procession. "I’m so thrilled to finally bring Dominique Ansel Las Vegas to life and have a home here at Caesars Palace,” Chef Dominique Ansel said. “We’ve been so honored and humbled to welcome guests from all around the world. For each of our shops, we strive to make each menu unique, and we hope our ‘Lucky 7’ pastry collection will bring some good fortune to everyone here. I can’t wait to share what we have planned for our future menu creations.”

Wyndham Hotels and Resorts Searches for Chief Eats Officer

Oct. 25, 2022—A global search has been launched by Wyndham Hotels and Resorts to find a Chief Eats Officer (“CEO”) to travel the world and report back on the cuisine culture of destinations around the world. This dream job would be able to travel the world and experience the best of international cuisine—not to mention, a pretty handsome monetary incentive. The press release from Wyndham offers the right candidate for the position $10,000 for their global adventure and a $150 daily travel stipend. Stephanie Kendrick, VP of Operations for Ramada by Wyndham, emphasizes the amazing opportunity the future CEO will experience. “Our lucky CEO will have the chance to fully immerse themselves in the best Ramada and its many destinations it has to offer, all while bringing along a global audience to share in every moment of their life-enriching adventure.”

Visit Lauderdale Launches New ‘Everyone Under the Sun’ Brand Campaign

Oct. 24, 2022—The official destination marketing organization (DMO) for the Greater Fort Lauderdale area in South Florida on Monday launched its new brand marketing campaign, “Everyone Under the Sun,” highlighting the destination’s commitment to inclusion and diversity. The new campaign features ads with locals with disabilities, those who are members of the LGBTQ+ community, people of different age ranges and community members from various ethnic and cultural backgrounds, according to a press release. “This campaign goes to the heart of what makes our community great – the people and our diverse offerings. We now have a strong campaign that truly reflects who we are and shows how special Greater Fort Lauderdale is in every bold, beautiful, and surprising way,” said Stacy Ritter, president and CEO of Visit Lauderdale. “We are graciously welcoming everyone, and I mean everyone, to come join us and experience our tropical paradise rich with culture, flavor and unique experiences. Our diversity is our strength, and we are proudly telling this story to the world.” The launch of the campaign took three years due to the pandemic, including conceptualization and deployment, bringing the evolution of the destination’s brand full circle with the rebranding of the DMO with a new tagline, which switched from "Hello Sunny" in 2021.

Reno-Tahoe Airport Authority Breaks Ground on Ticketing Hall Expansion Project 

Oct. 24, 2022—The Reno-Tahoe Airport Authority (RTAA) in mid-October broke ground on the ticketing hall expansion project, expected to be complete by 2024. Airport officials were joined by U.S. Senator Catherine Cortez Masto, U.S. Congressman Mark Amodei, Reno Mayor Hillary Schieve, along with other local officials, marking the beginning of the MoreRNO construction program slated to take place over the next few years, according to a press release. The expansion project will bring upgrades to the lighting and technology of the ticketing hall and will also provide travelers with additional space. The $500 million plan includes adding two new concourses and 28 new gates to the airport. A portion of the project’s funding was provided by Bipartisan Infrastructure Law (BIL). “This is more than a great day for our airport, it’s a transformational time for our region,” said Adam Kramer, RTAA Board Chairman. “The gateway to Reno-Tahoe is being re-imagined and rebuilt for the next century. We are making the first and last impression on travelers better than it’s ever been before.”

Florida Receives $50 Million in 'Quick Release' Funds to Offset Repair Costs

Oct. 21, 2022—The U.S. Department of Transportation’s Federal Highway Administration (FHWA) on Friday announced the allocation of $50 million in “quick release” emergency relief funds to Florida’s Department of Transportation to offset the cost of repairs caused by Hurricane Ian earlier this month, according to a press release. “Today we’re making available $50 million in emergency funds to help Florida repair roads and bridges after the devastation of Hurricane Ian,” U.S. Transportation Secretary Pete Buttigieg said. “This important step is only part of a larger federal commitment: as President Biden said, we will be with the people of Florida for as long as it takes to recover and rebuild stronger.” The emergency relief funds will be used as a down payment to repair roadways, causeways, intersections, and bridges throughout numerous regions in the state that were destroyed or washed out following flooding caused by the category 4 hurricane. “The Federal Highway Administration is working closely with the Florida Department of Transportation to repair the damage caused by Hurricane Ian in Florida,” said Acting Federal Highway Administrator Stephanie Pollack. “The quick release funding we are providing will help get those repairs done as soon as possible and better prepare this area for future storms in Florida.”

Society for Incentive Travel Excellence Announces New CEO

Oct. 20, 2022—The Society for Incentive Travel Excellence (SITE) on Thursday announced the appointment of Annette Gregg, CMM, MBA, as the association’s new CEO, taking over for Interim Executive Director Rebecca Wright, CIS, CITP, according to a press release. Gregg’s appointment as SITE’s new CEO follows an extensive global executive search and her former position as Chief Revenue Officer with Meeting Professionals International (MPI) and her ongoing career in the business events industry. “We’re thrilled to announce Annette Gregg as our new CEO knowing that the depth of her experience, the strength of her relationships, and the clarity of her vision will help SITE navigate the road ahead and realize its vision to build and bridge cultures through the transformative power of incentive travel & motivational experiences,” said SITE President Kevin Edmunds, CIS, CITP.

Visit SLO CAL Awarded Bid to Host The California Luxury Forum

Oct. 20, 2022—Visit SLO CAL, the non-profit countywide destination marketing and management organization for San Luis Obispo County, CA, has been awarded the bid to host The California Luxury Forum, according to a press release issued Thursday. The sixth edition of the forum is scheduled for Oct. 23-26 and will take place throughout SLO CAL. The forum is made possible through a partnership with Connections Luxury and Visit California. “I’m excited to take this exceptional program to California’s incredible Central Coast to really show the breadth of what California has to offer,” said Caroline Beteta, President and CEO of Visit California. “Visit California is extremely proud of the state’s partnership with Connections, which is a platform unlike anything else in the world. We’re looking forward to welcoming a critical industry segment to SLO CAL this fall.” Hosting the forum will allow SLO CAL to showcase the county’s finest travel products to 30 pre-selected luxury buyers and include hotels, venues and experience providers and other suppliers. “Luxury travel remains an important market for SLO CAL,” said Chuck Davison, President and CEO of Visit SLO CAL. “Hosting the California Luxury Forum allows Visit SLO CAL to showcase our destination and connect with key travel buyers from regional markets across the globe. This is a first of its kind opportunity to share SLO CAL partner assets and world-class experiences with the luxury community and we are proud to be bringing this business to SLO CAL.”

Event Tech Live Goes Multilingual with Silent Seminars/Interprefy Partnership

Oct. 19, 2022— ETL London 2022 will be increasing their interpretation efforts through their Seminar Audio Partner, Silent Seminars, and its partnership with Interprefy. ETL's press release this morning explaining how the online platform of Interprefy will be boosting the multilingual accessibility to the wireless headsets provided by Silent Seminars. The package will offer English and Spanish interpretation services at Event Tech Live and more interpretation services in upcoming events. Mark Breakspear, AV Alliance Manager at Interprefy, believes the partnership with Silent Seminars will be mutually beneficial. "Our partnership with Silent Seminars demonstrates how effective the cohesion of two market-leading technologies can be," says Breakspear. "Incorporating simultaneous interpretation into their scope of services provides a new business channel for Silent Seminars whilst Interprefy benefits from the on-site integration with their headsets." Read more about Event Tech Live at ExCel London on November 16 and 17 here.

Marriott International to Acquire City Express Brand

Oct. 19, 2022—Marriott International reached an agreement today with Hoteles City Express, S.A.B. de C.V. to acquire its City Express portfolio for $100 million. This entry into the "affordable midscale" hospitality segment makes it Marriott’s 31st brand. The City Express portfolio is made up of 152 hotels across 75 cities in Mexico and three countries in Latin America, including properties City Express, City Express Plus, City Express Suites, City Express Junior and City Centro, which Marriott expects to update with its signature, “by Marriott.” The acquisition also grants Marriott the franchise rights to five under-construction projects by Hoteles City Express. Marriott expects the transaction to be completed by the end of 2022 and the first half of 2023.

Cvent, AMEX Expand Virtual Payment Capabilities

Oct. 19, 2022—Cvent Event Marketing and Management Platform and American Express on Wednesday introduced enhanced virtual payment capabilities to provide a seamless payment experience for meetings and events (M&E) for American Express Corporate Meeting Card and vPayment clients, according to a press release. “As large companies increasingly look to bring people back together for client events or internal gatherings, they want more simplification, efficiency and automation, and managing their budgets has become more important,” said Dean Henry, Executive Vice President, Global Business Financing, Payments & Digital Experiences at American Express. “That’s why we partnered with Cvent to deliver an enhanced virtual payment and automation solution that helps provide a seamless user experience and better serves our clients’ needs.” The enhanced payment features include:

• A streamlined onboarding process with a step-by-step escalation process and additional support.
• Improved invoice processing with the tool, American Express @ Work Reconciliation®, available 24/7 to simplify M&E expense allocation.
• Increased payment options using vPayment, an AMEX payment solution, that assigns a single-use account number to each transaction to increase billing efficiency.
• Providing greater budget visibility by incorporating an automated reconciliation process with additional audit controls.

Buttigieg says DOT may 'Take a Look' at EU Regulations for US Airlines

Oct. 18, 2022—In a streamed, “no surprises here” pre-recorded conversation on “The Future of Aviation” sponsored by General Electric with The Washington Post today, Pete Buttigieg, transportation secretary said that after a summer of chaos, the DOT’s response was three-fold: enforcement (making sure airlines issue refunds and clarifying rules around that) improving rules themselves and improving tools of transparency. He also said in response to a question about EU regulations and passenger rights being more robust than their US counterparts that the DOT was “taking a look” at those regulations to see if they could be incorporated into the US model. When asked about the “why” of the airline summer chaos, Buttigieg pointed to lowered staffing levels and said that was why he had asked airlines to trim and thin out schedules. He pointed out that Florida’s current flight levels have been higher than they were prior to Covid.

DC’s Waterfront Neighborhood Celebrates 2 Milestones, Phase 2 of The Wharf Complete

Oct. 14, 2022—The 1.5 million-square-foot Phase 2 of The Wharf at DC’s waterfront neighborhood was completed this week while also celebrating the five-year anniversary of The Wharf’s grand opening in Oct. 2017. The completed development extends from the Municipal Fish Market to Fort McNair, spanning over 3.5 million sq. ft., according to a press release. The Wharf now includes four hotels, including DC's first Pendry hotel, a myriad of rooftops, piers, promenades and green spaces with stunning views of the water and DC. Retail space at The Wharf is 94% leased with restaurants and shops expected to start opening in the fall. In addition, The Wharf is now home to three live music venues and more than 85 dining and shopping concepts. The development was made possible through a partnership with Hoffman-Madison Waterfront (HMW). "Five years ago today, we celebrated the opening of The Wharf and I knew then that this neighborhood was going to be unlike any other. As someone who lives and works at The Wharf, I continue to be in awe every day of this vibrant waterfront community and the magnetic energy that draws people here from across the region, country and the world," Monty Hoffman, Founder and Chairman of Hoffman & Associates said. "Bringing the vision for The Wharf to life was only possible because of our longstanding partnership with the District of Columbia and all the dedicated people who believed in what this waterfront could become. The Wharf is for everybody. It's a place where people connect with each other—to live, to work, to dine, and to celebrate. The waterfront, food, and music may be the catalysts, but it's the millions of visitors who create their own authentic experience. And today, we celebrate the opening of The Wharf's final phase and making DC a true waterfront city."

American Airlines Strives for Zero GHG Emissions by 2050

Oct. 14, 2022— American Airlines announced their investment in Universal Hydrogen Co. in a press release on Monday. This will be the second investment the airline has made towards the development of hydrogen-electric propulsion technologies. Derek Kerr, American’s Chief Financial Officer, is optimistic about green hydrogen innovating a zero-emission future for aviation. “This technology has the potential to be a game-changer on the industry’s path to zero-emission flight," says Kerr. "As the world’s largest airline, American has a responsibility to exercise leadership in making aviation sustainable."

WTTC and Sustainable Hospitality Alliance Partner to Further Net-positive Hospitality

Oct. 13, 2022—World Travel Tourism Council and Sustainable Hospitality Alliance have signed an agreement solidifying their intent to improve the environmental and social impact of the hospitality industry. The two organizations have pledged to promote a more sustainable future for the industry, through cooperating on research projects for a greater understanding of the latest in sustainability. They also aim to create new commissions and advisory bodies, tackle issues such as youth employability, human trafficking and climate change, and more.

Destination Booking Agreements: What You Need to Know

Oct. 12, 2022—A clear agreement outlining every expectation for all parties involved is essential to having a successful meeting or convention. A Destination Booking Agreement (DBA) outlines all responsibilities and liabilities to benefit both the CVB/Destination organization as well as the event strategist. A DBA outlines financial commitments, defines timelines, eliminates confusion and provides security for future year agreements. Operations can run more smoothly and partnerships between CVBs, event centers and meeting professionals can grow stronger. Read more here.

United Announces New Transatlantic Flights in Summer 2023

Oct. 12, 2022— United announced they will be adding brand new international flight routes and increasing nonstop international service by summer, 2023. A press release from United claims the airline will operate the most transatlantic flights than any other American airline. European destinations such as Malaga, Spain, Stockholm, Sweden and Dubai, UAE are among the new direct routes added in the upcoming summer. "Next summer United is offering the best of both worlds: we're making it easier for our customers to visit the most popular cities in Europe, but we're also expanding our reach to give travelers access to new places they haven't yet experienced," said Patrick Quayle, senior vice president of global network planning and alliances at United. "We expect another busy summer for international travel and are proud to build on our industry-leading global network to offer our customers the widest range of destinations and most convenient travel options."

New Vice President of Sales for Caesars Entertainment Announced

Oct. 11, 2022—Caesars Entertainment Inc. announced Kelly Gleeson Smith has been promoted to the Vice President of Sales, Meetings and Events. The press release yesterday acknowledged Smith's outstanding professional performance and expressed Caesars Entertainment's confidence in Smith to strategize global sales and lead a team of more than 120 sales executives. Smith started with Caesars Entertainment in 2017 and quickly rose through the ranks. Michael Massari, Chief Sales Officer at Caesars Entertainment, has no doubt Smith will be an asset to the enterprise in her new role. "Kelly's career with Caesar's Entertainment has been exceptional, and we could not have chosen a better candidate for this position," says Massari. "I am certain that our business will continue to flourish under her leadership."

FAA Provides $16 Million in Grants to Pursue Aviation Climate Goals

Oct. 7, 2022—The U.S. Department of Transportation’s Federal Aviation Administration (FAA) this week announced that $16 million in grant funding will be allocated to 14 universities across the U.S. to conduct research on how to reduce aviation emissions and noise caused by air travel, according to a press release. “The awards we are making today will fund research at universities across the country for a more sustainable American aviation system,” U.S. Transportation Sec. Pete Buttigieg said. The participating university teams are part of the FAA’s Air Transportation Center of Excellence for Alternative Jet Fuels and Environment program, known as the Aviation Sustainability Center. The grant money was split between a total of 43 university research teams with the goal of finding solutions to jet fuel supply chains, electrification, noise reduction, noise exposure, hydrogen propulsion, engine technology, supersonic operations, and environmental measurement.

Alaska Receives $9 Million in Relief Funding to Repair Damaged Roadways, Bridges

Oct. 6, 2022—The U.S Department of Transportation on Thursday announced $9 million in “quick release” emergency relief funding will be allocated to Alaska to repair roadways and bridges damaged in the wake of Typhoon Merbok that struck western Alaska last month causing damage through hurricane-force winds, higher than normal tidal ranges, and massive storm surges of up to 10 feet above mean high water, according to a press release. “We are announcing emergency funding today to help the people of Western Alaska reopen vital roads, speed up emergency repairs before the winter season, and ultimately recover from the damage caused by Typhoon Merbok,” U.S. Transportation Secretary Pete Buttigieg said. “The Federal Highway Administration is working closely with Alaska to repair the damage caused by Typhoon Merbok in Western Alaska,” said acting Federal Highway Administrator Stephanie Pollack. “The quick release funding we are providing will help get those repairs done as soon as possible and better prepare this area for future storms and floods.”

Ireland Strives Towards Sustainable Travel

Oct. 5, 2022— Ireland is embracing sustainable travel. According to a press release from Department of Transport, transportation projects will be reallocating the country's road space to accommodate healthier and greener travel options such as public transportation, biking and walking. While Ireland's current transportation infrastructure was designed for car travel, Department of Transport announced today it will be making changes towards sustainability. Eamon Ryan, Minister for Transport, said he would be releasing the results of this past summer’s “Pathfinder Projects” over the next few weeks. The research conducted by Department of Transport assessed Ireland's public transport and active travel project priorities. Minister Ryan emphasized the importance of these results when implementing “highly transformative measures" in travel and transport for a more sustainable system. “These projects will be delivered in the next two to three years and will begin to demonstrate practically, by people using them, that we can use our road space differently, we can re-imagine our towns and cities, we can begin to shift our focus from the car to other more sustainable transport systems," said Minister Ryan.

Uzbekistan’s Cotton Industry Receives $2 Million to Prevent Forced, Child Labor

Oct. 5, 2022—The U.S. Department of Labor on Wednesday announced the allocation of a $2 million grant to Uzbekistan with the goal of curbing forced labor and child labor in the county’s cotton industry through a cooperative agreement to assist the country in adhering to international labor standards. The funding was administered by the Bureau of Internal Labor Affairs, according to a press release. “Uzbekistan’s commitment to labor standards compliance has renewed international interest in sourcing and investing in cotton grown there,” Deputy Undersecretary for International Affairs Thea Lee said. “To take advantage of these economic growth opportunities, employers must provide decent working conditions and respect the voices and rights of workers. At the same time, workers will need tools to advocate for good labor practices and participate in labor standards compliance systems.” The grant will support a project including the Solidarity Center and its co-implementer, the Center for International Private Enterprise, to strengthen the voice of workers and assist local cotton businesses to enact processes for effective labor compliance standards. A full list of goods produced globally using forced or child labor can be viewed here.

Rest periods Between Shifts Extended for Flight Attendants: FAA 

Oct. 4, 2022—The U.S. Department of Transportation’s Federal Aviation Administration (FAA) on Tuesday announced a final rule that will extend the rest period between shifts for flight attendants to 10 consecutive hours, up from the previous requirement of nine hours. The ruling on the duration of rest periods also fulfills the requirement of the FAA Reauthorization Act of 2018, which directs the FAA to increase the rest period of flight attendants with scheduled duty lasting 14 hours or less while eliminating the provision that allows rest periods to be reduced under certain circumstances, according to a press release. “Flight attendants, like all essential transportation workers, work hard every day to keep the traveling public safe, and we owe them our full support,” U.S. Transportation Secretary Pete Buttigieg said. “This new rule will make it easier for flight attendants to do their jobs, which in turn will keep all of us safe in the air.” The final rule will go into effect 30 days after publication in the Federal Register. The FAA held two public feedback periods in 2019 and 2021, spanning more than 105 days, and reviewed over 1,000 comments from flight attendants, airlines and the public.

U.S. Virgin Islands Department of Tourism to Announce Hotel Reopening, Post-Pandemic Return of Cruise Industry

Oct. 3, 2022—The U.S. Virgin Islands (USVI) Department of Tourism will announce the reopening of two Frenchman's Reef properties in St. Thomas following a $350 million renovation and news regarding the post-pandemic return of its cruise industry during the 40^th annual Caribbean Travel Marketplace scheduled for Tuesday, Oct. 4 in San Juan Puerto Rico. The marketplace is produced by the Caribbean Hotel & Tourism Association (CHTA) and is the largest marketing event for Caribbean tourism suppliers and wholesalers. The USVI Charter Yacht Show in November and the popular month-long Crucian Christmas Festival in St. Croix will also be discussed during the annual marketplace, according to a press release. “This CHTA event is an ideal forum for the USVI Department of Tourism to announce to the media, to our partners and to industry peers, the progress we have made after the severe economic impact that the pandemic had on our tourism industry and throughout the Caribbean these past two and a half years,” said Joseph Boschulte, USVI Commissioner of Tourism. “We are especially excited to share the news of the reopening of two rebuilt and rebranded properties at Frenchmen’s Reef, restoring our accommodation capacity in St. Thomas to the levels prior to the devastating destruction caused by hurricanes Irma and Maria five years ago.”

AHLA Survey Reveals Improvement in Ongoing Hotel Staffing Shortage

Oct. 3, 2022—The American Hotel and Lodging Association (AHLA) on Monday reported widespread staffing shortages continuing at hotels following a survey of 200 hoteliers conducted Sept. 12-19, 2022. Responses to the “Front Desk Feedback” survey showed 87% of respondents reported staffing issues (36% reported severe staffing shortages) with housekeeping being the most severely impacted area of hotel service with 43% ranking it as their biggest staffing hurdle. However, the latest survey shows some improvement from May when 97% of survey respondents reported staffing problems and 49% reported severe issues, according to a press release. “Today’s tight labor market is creating unprecedented career opportunities for current and prospective hotel employees, and AHLA and the AHLA Foundation are working tirelessly to spread the word. With hotel wages, benefits, flexibility and upward mobility at historic levels, there has never been a better time to work at a hotel than the present,” AHLA President & CEO Chip Rogers said. In response to the ongoing staffing issues, the AHLA Foundation launched its “Place to Stay” advertising campaign across 14 cities, including Atlanta, Baltimore, Chicago, Dallas, Denver, Houston, Los Angeles, Miami, Nashville, New York, Orlando, Phoenix, San Diego, and Tampa to promote the over 200 career paths in the hospitality industry through the site thehotelindustry.com.

Federal Government vs. Northeast Alliance Trial Continues

Oct. 3, 2022—The trial of the federal government vs. American Airlines—JetBlue Northeast Alliance continues this week. The government is attempting to dismantle the partnership between American Airlines and JetBlue under anti-trust laws due to the Northeast Alliance blocking competition in the city by pulling their resources together and operating as one airline. Robert Isom, Chief Executive of American Airlines Group, acknowledges the partnership with JetBlue yet denies violating any antitrust laws. Isom says the two airlines do not act as one in Boston nor anywhere in the Northeast. The latest update in the trial comes from MSN News as Isom testified. “We have our own gate. We have our own planes,” said Isom in the Boston trial. “We have our own services that make us distinct.”

Delta, LATAM Partnership Approved by U.S. Dept. of Transportation

Oct. 3, 2022—The U.S. Department of Transportation approved a joint venture between Delta Airlines and LATAM that will provide travelers access to over 300 destinations between the U.S./Canada and South America, including Brazil, Chile, Colombia, Paraguay, Peru and Uruguay. The new partnership is expected to expand cooperation in these markets through additional route offerings, improved connections and strengthening existing reciprocal loyalty benefits, according to a press release. “Delta’s partnership with LATAM will help grow the market between North and South America and provide significant and much-needed benefits for customers, and we applaud the DOT for this final approval,” Ed Bastian, Delta’s chief executive officer said. “Now, we’ll get to work with LATAM to transform the travel experience for our collective customers and create new opportunities for our employees.” The airlines first announced plans to form the partnership throughout the Americas in 2019 with the goal of significantly expanding travel options across North and South America, while offering an industry-leading customer experience.

West Virginia International Yeager Airport Projects Under Environmental Review: FAA

Sept. 30, 2022—The Federal Aviation Administration (FAA) on Friday announced the environmental review of projects slated for the West Virginia International Yeager Airport (CRW), including airfield, safety and terminal improvements. A draft environmental review will be prepared by the FAA, which will also conduct several public meetings on the draft Environmental Impact Statement (EIS) for the projects. The upgrades were proposed by the Central West Virginia Regional Airport Authority (CWVRAA), according to a press release. The proposed projects include upgrades to the terminal facilities, shift and extension of Runway 5-23 and the parallel taxiway to improve safety and meet FAA standards with the goal of implementing the necessary upgrades to meet the forecast of heightened aviation demand at the airport. The EIS will be prepared to address the potential environmental impact of the projects.

Top DOT Officials Celebrate Groundbreaking of New Seaway Visitor Center in Massena, N.Y.

Sept. 30, 2022—Top officials from The U.S. Department of Transportation this week celebrated the groundbreaking of the new visitor center at the U.S. Eisenhower Lock in Massena, N.Y. carried out by the Great Lakes St. Lawrence Seaway Development Corporation (GLS). The new 75,000-sqaure-foot center will welcome visitors to the Seaway and usher in a world-class tourist attraction in the region, according to a press release. “Since its creation over half a century ago, the Great Lakes St. Lawrence Seaway has become a model of international cooperation, an economic gateway to America, and an indispensable part of our national economy,” U.S. Transportation Secretary Pete Buttigieg said. “From grain to steel, the Seaway delivers American goods to the world, and brings resources to our shores. This new visitor center will to build understanding of the Seaway’s vital role in our economy and our history.” The new center will feature an observation deck where visitors can view the process of commercial vessels being elevated 40 feet in the air through transit of the lock. In addition, the center will also house memorabilia and informational displays. Hundreds of ships from all over the world transport roughly 35 million metric tons of cargo through the St. Lawrence Seaway every year.

Florida Keys Reopened

Sept. 30, 2022—Key West International Airport reopened Thursday morning after tropical storm-force winds and storm surge from Hurricane Ian impacted the island chain Tuesday and Wednesday. The Florida Keys Overseas Highway, including all 42 bridges, is open, said Monroe County Sheriff Rick Ramsay. Almost all Keys lodging establishments escaped significant storm impact and are open. The National Hurricane Center discontinued a tropical storm warning as well as storm surge warnings and watches for the Keys late Wednesday afternoon.

Gordon Ramsay's Hell's Kitchen Opens in Caesars Atlantic City

Sept. 29, 2022—Chef Gordon Ramsay's Hell's Kitchen restaurant is now open in Caesars Atlantic City according to the hotel's press release. For the first time in the history of Chef Ramsay’s hit competitive cooking show, the restaurant will be based on the East Coast's famous Jersey Shore. Hell’s Kitchen in Caesars Atlantic City will be the city’s third Ramsay restaurant. The celebrity chef has had success in Atlantic City with Gordon Ramsay Steak and Gordon Ramsay Pub & Grill. We hope to see the Hell's Kitchen television show and its restaurant at Caesars Atlantic City have the same success! Read more about Atlantic City's upgrades here.

Puerto Rico to Receive $8 Million in ‘Quick Release’ Emergency Relief Funding to Repair Flood-Damaged Roadways

Sept. 28, 2022—The U.S. Department of Transportation’s Federal Highway Administration (FHWA) on Wednesday immediately authorized $8 million in “quick release” funds for use by Puerto Rico to rebuild and repair roadways that were damaged by flooding and landslides caused by Hurricane Fiona, according to a press release. “Today’s announcement will help the people of Puerto Rico in the aftermath of Hurricane Fiona, which has claimed lives and damaged infrastructure,” U.S. Transportation Secretary Pete Buttigieg said. “These emergency funds are a down payment to help Puerto Rico clear debris and reopen as many roads and bridges as possible, so citizens and emergency personnel can get where they need to go safely.” Fiona caused historic flooding after making landfall in Puerto Rico on Sept. 18. due to heavy rainfall and wind. The flooding caused massive landslides damaging bridges and roads throughout the island. The damage caused by the hurricane has been estimated at more than $35 million. “The Federal Highway Administration is working closely with the Puerto Rico Highways and Transportation Authority to repair the damage caused to roads and bridges by flooding in multiple locations across the island,” Acting Federal Highway Administrator Stephanie Pollack said. “The quick release funding we are providing will help get those repairs started as soon as possible and better prepare this area for future flooding events.”

Hurricane Ian Shuts Down Commercial Flights in Orlando

Sept. 27, 2022—Orlando International Airport (MCO) issued a press release today announcing operations will be suspended as of 10:30 a.m. EST as Hurricane Ian is expected to hit Florida. After leaving Cuba this afternoon, the storm has gained momentum and is barreling towards South Florida with estimated wind speeds of 120 mph. MCO is alerting passengers to cancel/reschedule flights and other travel plans to remain safe. However, MCO won’t be closed completely. The airport will remain in operation for emergency/aid and relief flights. Passengers are not allowed to be inside the airport during the storm as it is not an authorized shelter. Track Hurricane Ian here.

Bally’s Finalizes Acquisition of Tropicana Las Vegas

Sept. 27, 2022—Bally’s Corporation has completed its acquisition of Tropicana Las Vegas with Gaming & Leisure Properties Inc. (GLPI) and Penn Entertainment Inc. (PENN), which was announced April 2021. Bally’s has purchased the non-land assets of Tropicana from GLPLI and Penn for $148 million. Bally’s will lease the land from GLPI for an initial 50-year term. Read more about Las Vegas here.

SFO Food Workers Continue Strike—Demand Higher Wages

Sept. 27, 2022—Fast food workers at San Francisco International Airport (SFO) on Tuesday continued their open-ended strike, which began Monday, demanding higher pay amid skyrocketing menu prices offered at restaurants and other vendors at the airport, according to a press release. The duration of the strike “really depends on the employer,” says Ted Waechter of Unite Here 2, a labor union that represents more than 15,000 hospitality workers in San Francisco, San Mateo County, the East Bay and North Bay. “Our lines are strong and workers are clear that they’re not going back to work without a meaningful raise and affordable healthcare. So, we’ll be out on strike until the employers agree to those, we think, very modest demands.” The majority of food workers at SFO have reported making $17.05 an hour and say they have not received a raise in three years. Many have also reported having to take on multiple jobs to keep up with the high cost of living in the region. In addition, food workers at SFO have recently taken to social media to compare the cost of menu items compared to their hourly wages. "My pay for a whole hour of work is less than the price of just one meal. That is so unfair. I’m on strike because I want to quit my second job and have more time with my family," said Vivian Narvarte, who works at both Pie Five Pizza and Ladle & Leaf Restaurant at SFO.   The strike follows a vote held by airport food service workers in August with 99.7% voting to authorize a strike.

Caesars Entertainment Announces Caesars Virginia

Sept. 27, 2022—Caesars Entertainment this week announced Caesars Virginia—slated to open in 2024. The new $500 million resort will be built in Danville, Virginia, and will be home to 500 guest rooms and 40,000 sq. ft. of meeting and convention space. Event planners will also be able to take advantage of the 900 square-foot boardroom and outdoor terrace, perfect for providing attendees with a reception area and additional breakout space, according to press release. The new property will also have the potential to provide attendees with an all-inclusive experience with a 2,500-seat live entertainment venue featuring state-of-the-art technology, new restaurant and bar concepts, a world-class casino gaming floor, spa, pool and fitness center. “Caesars Virginia will be an economic driver for the region, both as a tourist and entertainment draw and through the more than a thousand good-paying jobs the resort will create,” Anthony Carano, President and Chief Operating Officer of Caesars Entertainment said. “The people of Danville have entrusted us to build a world-class resort, and we look forward to proving that trust was well founded with an incredible resort worthy of the iconic Caesars brand.”

New Extra Fee Disclosure Laws for Airlines

Sept. 26, 2022—President Joe Biden will propose new legislation this afternoon for airlines and travel search websites in response to hidden fees for unpredictable circumstances. After a travel-crazed summer due to pent-up travel demand, customers are unknowingly facing fees for losing luggage, changing or cancelling their flights and other unforeseen charges they may not have been aware they would be responsible for. President Biden and The Transportation Department will be announcing plans to ensure airlines fully inform potential customers on all possible travel fees on Monday afternoon, Sept. 26. Pete Buttigieg, Transportation Secretary, is confident the new protocol will relieve travel anxiety, according to a press release. “Airline passengers deserve to know the full, true cost of their flights before they buy a ticket,” says Buttigieg. “This new proposed rule would require airlines to be transparent with customers about the fees they charge, which will help travelers make informed decisions and save money.”

FAA Releases Latest Vertiport Design Standards to Support Advanced Air Mobility Aircraft

Sept. 26, 2022—The FAA on Monday released the latest set of design standards for vertiports as part of the main infrastructure that will support Advanced Air Mobility (AAM) aircraft at U.S. airports. The design standards will provide guidance and key information to airport owners, operators and infrastructure developers to support the use of the electrically-powered AAM aircraft that are designed for vertical takeoff and landing (VTOL), according to a press release. “Our country is stepping into a new era of aviation. These vertiport design standards provide the foundation needed to begin safely building infrastructure in this new era,” Associate Administrator for Airports Shannetta Griffin, P.E. said. The new design standards include the following:

• Dimensions and design for vertiport touchdown and liftoff areas
• Lighting, markings and visual aids to identify vertiports
• Charging and electric infrastructure for charging equipment at vertiports
• Guidelines for adding vertiports to an existing airfield
• Standards for building vertiports on top of structures

Canada Ends Travel Requirements

Sept. 26th, 2022—As of October 1st, Canada will be ending travel requirements such as masking, proof of vaccination, the ArriveCAN app and mandatory testing and/or quarantine. Though the tourism industry has been doing well in Canada recently, the lift of the border restrictions is predicted to increase the volume of visitors even further. Porthole Cruise and Travel reported on the story as the news is particularly important for the cruise industry. Many cruise ships traveling to popular destinations such as Alaska and New England use Canadian ports to dock. John Padgett, President of Princess Cruises, says “Alaska and Canadian cruises are among the most desired vacation options in the world, and we look forward to welcoming everyone who’s waited the past three years for this market to fully open.”

Hurricane Ian Heads to Florida, Ramps Up Strength

Sept. 26, 2022—Hurricane Ian maintained its northwest course towards Florida as of 11 a.m. EDT on Monday as the storm continued picking up strength, hurling winds of up to 80 mph. Hurricane-force winds extended as far out as 25 miles from the storm’s center as forecasters warn that Ian will become a Category 4 hurricane, AccuWeather.com reports. "By Tuesday, Ian may be a dangerous major hurricane," AccuWeather Senior Meteorologist Adam Douty said. Tuesday is expected to bring the worst conditions, with gusts reaching speeds of up to 120-140 mph and a storm surge of over six feet in some areas. Florida Gov. Ron DeSantis on Saturday declared a landfall state of emergency and later activated the National Guard on Sunday. DeSantis warned Florida residents to prepare for the storm's impact. Ian is currently categorized as Category 1 on the Saffir-Simpson Hurricane Wind Scale. “The path of Tropical Storm Ian remains uncertain and could have impacts from the Keys to Northwest Florida. Floridians along the Gulf Coast should prepare now for the possibility of severe weather next week,” DeSantis tweeted. "A quick uptick in strengthening is expected early this week as Ian moves into the western Caribbean, where low wind shear and very warm water are in place. This will raise the likelihood of significant impacts in the western Caribbean, and eventually the United States," Douty said.

Amtrak Pledges Net Zero Greenhouse Gas Emissions by 2045

Sept. 23, 2022—Amtrak this week pledged to achieve net zero greenhouse gas emissions across its network by 2045 to curb the impact of climate change while continuing to provide passengers with service, according to a press release. Amtrak aims to meet this goal by taking the following actions:

• Improve energy efficiency by implementing renewable fuels and energy.
• Reducing the use of diesel fuel through innovations in zero-emission technologies.
• Achieve 100% carbon-free electricity by 2030 through energy-efficient upgrades and renewable energy generation.

“Not only are trains convenient and comfortable, they are also one of the most sustainable modes of transportation,” Amtrak CEO Stephen Gardner said. “With new equipment, modernized stations and net zero emissions, Amtrak can lead the drive toward sustainable transportation throughout the nation.” “We congratulate Amtrak for this ambitious commitment to further reduce its carbon footprint, cementing its place as a leader in the clean transportation revolution,” U.S. Transportation Secretary Pete Buttigieg said. “As we continue working to implement President Biden’s Bipartisan Infrastructure Law, we look forward to working with Amtrak to demonstrate the key role of passenger rail in fighting climate change.”

Next Round of Funding Opens for Airport Terminals Program

Sept. 23, 2022—The FAA announced the application process for the next round of funding to provide grants for airport terminal development projects in the U.S. has started and will remain open until Oct. 24, 2022, according to a press release. The funding, made possible through the Bipartisan Infrastructure Law, aims to address the aging infrastructure of airfields across the country and includes upgrades and repairs such as expanding terminals, improving energy efficiency, building new air traffic control towers, improving energy efficiency, increasing accessibility among other features. The current round of funding will match the first round at $1 billion. “Americans deserve modern airports that meet the needs of their families and growing passenger demand. Funded through President Biden’s Bipartisan Infrastructure Law, today’s grants will improve airport terminals while also creating good jobs in communities across the country,” U.S. Transportation Secretary Pete Buttigieg said. The first round was allocated to 90 airports across the nation, with the distribution of the funds determined by airport size. Large hub airports will receive 55% of the total funding; medium hub airports will receive up to 15% of the total funding; and small hub airports will receive up to 20% of the total funding. In addition, 10% of the total funding will be awarded to smaller, non-primary, non-hub airports.

Hurricane Fiona Heads for Atlantic Canada

Sept. 22, 2022—After barreling through the Caribbean, Hurricane Fiona is now moving north towards Atlantic Canada. According to U.S. Consulate General Halifax, the Canadian Hurricane Centre is alerting residents of the possible flooding and rolling power outages that can occur as the storm hits Canada Friday night and Saturday morning, according to a press release. Hurricane Fiona is predicted to land in Nova Scotia and Cape Breton early Saturday morning before making its way to Lower Quebec Northshore and Southeastern Labrador the following day. The U.S. Embassy and Consulates in Canada have released a list of actions to take in preparation for the hurricane. Read more here.

PHL Life Sciences Appoints New Advisory Board Chair

Sept. 22, 2022—PHL Life Sciences, a business development division of the Philadelphia Convention and Visitors Bureau (PHLCVB), on Thursday announced the appointment of Patrick M. Oates, Ph.D. as the organization’s new Advisory Board Chair. PHL Life Sciences promotes Philadelphia as a leading hub and destination for the life sciences industry. Oates serves as senior vice president of business development and strategic planning for EMSCO Scientific Enterprise, Inc., and has a doctorate in physiology and molecular biology, according to a press release. EMSCO Scientific Enterprise, Inc. is a local, minority-owned distributor of laboratory supplies, equipment, chemicals and pharmaceutical excipients. Oates works to expand commercial growth through partnerships with pharmaceutical companies and other life science entities “Patrick will be an incredible resource and asset for PHL Life Sciences as we continue to connect industry associations and planners with our city's strong life sciences network for the most successful healthcare, medical and higher education meetings here in Philadelphia.” Bonnie Grant, executive director of PHL Life Sciences said. Events booked by PHL Life Sciences in 2019 resulted in a regional economic impact of $215 million.

Joint Office of Energy and Transportation Appoints Leader Gabe Klein

 Sept. 21, 2022—The U.S. Department of Energy and Transportation announced that former Commissioner of the Chicago Department of Transportation and Director of the Washington D.C. Department of Transportation, Gabe Klein, will be the lead on President Biden’s Bipartisan Infrastructure Law. Klein will be leading the Joint Office of Energy and Transportation, an outfit created to service rural and disadvantaged communities, with vehicle electrification charging networks. The overall goal of the Joint Office is to upgrade national transportation systems and provide Americans with affordable electric options to cut down on fuel costs, according to a press release. While more metropolitan areas have long had options for electric vehicles and readily available charging stations, the Joint Office is ensuring the same options for electric energy systems will be available nationwide. U.S. Secretary of Energy Jennifer M. Granholm assures Klein is the man for the job. “Gabe has spent his career spurring innovation for sustainable transportation,” says Granholm. “We couldn’t be more excited to have him working for more electric cars and trucks on our roadways.”

American Airlines Confirms Employee Email Hacker Breach

Sept. 20, 2022—Although American Airlines is insistent to assure customers and employees that only a “very small number” of people were targets of email hackers and that no fraud has been reported, personal information was still compromised and caused both travelers and American Airlines employees alike to feel uneasy. Booking a flight requires an individual to provide date of birth, a driver’s license, passport information and even medical history—these are all details the hackers now have access to, per Associated Press. According to Associated Press, the hacking investigation began in July, yet American Airlines did not disclose its discovery of hacking until last week. The airline has ensured customers and employees that the accounts breached have been disabled and a team of cybersecurity professionals has been hired to investigate.

American Airlines Partners with American Red Cross to Provide Hurricane Fiona Relief

Sept. 20, 2022—With most of Puerto Rico out of power and almost 840,000 people without running water, Hurricane Fiona has proven to be an entity of destruction as it tears its way through the Caribbean. Hitting the Dominican Republic yesterday and Turks and Caicos earlier today, the storm has left the islands in desperate need of help. In alignment with the American Red Cross, American Airlines announced a new offer for their AAdvantage members that will contribute towards providing relief in the Caribbean and credit members with miles in return. The offer is available for American Airlines AAdvantage members and is available through October 15, 2022. For every dollar donated to the Red Cross with a minimum of $25, members will earn 10 miles. American Airlines is a member of the Annual Disaster Giving Program with the Red Cross and is urging patrons to donate and support American Red Cross efforts in Puerto Rico, the Dominican Republic and all of the Caribbean.

Partnership Connecting Small and Disadvantaged Businesses with Resources Announced During OSBDU Business Forum

Sept. 20, 2022—The US Department of Transportation (USDOT), Office of Small and Disadvantaged Business Utilization (OSDBU), the U.S. Small Business Administration (SBA) and the US Department of Commerce Minority Business Development Agency (MBDA) on Tuesday announced a partnership with small and disadvantaged businesses that require resources to succeed. The partnership was announced during a business forum hosted at the USDOT headquarters and focused on helping improve access to capital and other resources to ensure all businesses will benefit from President Biden’s Bipartisan Infrastructure Law. To date, USDOT is on track to hit the goal of allocating 20% of the agency's federal contracts to small and disadvantaged businesses, according to a press release. The business forum included several panels featuring business leaders and senior Biden-Harris Administration officials including US Transportation Secretary Pete Buttigieg, SBA Administrator Isabella Guzman, and US Department of Commerce for Minority Business Development Under Secretary Don R Cravins Jr. "Through President Biden’s Bipartisan Infrastructure Law, we are making historic investments in our transportation infrastructure—and that represents major opportunity for historically excluded Americans and our nation's small businesses,” U.S. Transportation Secretary Pete Buttigieg said. “These new initiatives with our partners at SBA and MBDA will help more small business owners secure federal contracts to modernize our country’s infrastructure for decades to come.”

AHLA Foundation Partners with U.S. Job Corps

Sept. 20, 2022—The American Hotel & Lodging Association Foundation (AHLAF) has partnered with the U.S. Department of Lab in an effort to pump new life into the hospitality workforce. The partnership’s initiatives have been designed to fill the 130,000 open jobs in hospitality with ready-to-work Job Corps students enrolled in hospitality training programs, giving them access to hotel jobs and AHLAF’s apprenticeship program. “We are proud to team up with Job Corps as a platinum partner to strengthen our retention and recruitment programs,” said Sarah Cozewith, vice president of workforce development at AHLAF. “With hundreds of thousands of open hotel positions, this is the perfect time for these students to enroll in the hotel industry. From training more than 1,400 apprentices to providing more than $1 million in academic scholarships annually, this trailblazing partnership builds on AHLAF’s ongoing efforts to craft an industry as diverse as the guests we serve.”

Qatar Airways Hosts Largest Post-Covid Meeting of Aviation Financial Leaders in Doha

Sept. 20, 2022—Qatar Airways will host the largest gathering of the aviation industry's financial leaders since before the start of the Covid pandemic in Doha, Qatar, from Sept. 19 to 22. The financial symposium follows the IATA Annual General Meeting (AGM) and World Air Transport Summit (WATS), hosted in Doha last June, which was the most attended AGM in the Middle East in history, according to a press release. The financial forecast appears promising as the aviation industry continues to immerge from the pandemic while government-imposed restrictions have been removed and demand for air travel ramps up. Industry losses are expected to fall from $180 billion during 2020-21 to $9.7 billion in 2022. “We are honored to be hosting the first in-person World Financial Symposium since 2019, especially during our milestone year, celebrating 25 years of operations. This vital symposium will bring together financial leaders from airlines and from our many supply chain partners to discuss and debate the path forward and the challenges to be overcome,” said Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Bake. The sessions of the symposium will address:

• ESG and sustainable finance trends
• Achieving carbon net zero by 2050
• Financial risk management
• The road to airline retailing & customer centricity
• Fulfillment and settlement in a world of airline offers and orders
• The future of airline payments and payments as a value creator
• Understanding and preparing for OECD BEPS 2.0

Hurricane Fiona Tears Through the Caribbean  

Sept. 19, 2022—Hurricane Fiona hit Puerto Rico yesterday with winds up to almost 100 mph and an estimated 25 inches of rain. Although Puerto Rico has worked to build a stronger and more resilient infrastructure on the island as they recovered from the destruction caused by Hurricane Maria in 2017, CBS News reports the new bridge in the central city of Utuado crumbled instantly under the pressure from the storm. Hurricane Fiona left almost the entire island without power and nearly 840,000 without running water. Hurricane Fiona continues to move and gain momentum. After slowing down slightly as it hit the land mass of the Dominican Republic, the National Hurricane Center says the storm is headed towards the islands of Turks and Caicos with tropical winds as fierce as 140 mph. The storm is projected to avoid Florida but will intensify to Category 4 as it heads northwest towards Bermuda.

Panama Lifts Travel Restrictions

Sept. 19, 2022—Panama is an incredibly beautiful country with some of the most coveted resort experiences in the world—yet this was all shut down in 2020 as Covid swept the world. For obvious safety reasons, Panama stood strong in its strict restrictions regarding arriving travelers. However, the International Air Transport Association (IATA) announced the restrictions set in place during the pandemic were to be lifted and normal tourism protocol would be reinstated, per Breaking Travel News. Previous to the lift on restrictions, travelers were mandated to prove vaccination status, undergo both pre-departure and post-arrival tests and even quarantine after arriving in Panama. With these restrictions now lifted, Panama tourism can return to its rightly earned reputation as one of the best hotel/resort destinations in the world.

DHS and TSA Appointing Personnel to Ensure Safety and Security

Sept. 19, 2022—The Department of Homeland Security (DHS) has issued a press release this morning announcing the appointment of 25 members to the Faith-Based Security Advisory Council who will aid the DHS and Secretary Alejandro N. Mayorkas in matters of security, equity and overall service to the public. The alliance between DHS and the Council is believed to improve communication and coordination in order to address any security threats. While the DHS is appointing new personnel, Transportation Security Administration (TSA) Administrator David Pekoske has been confirmed by the U.S. Senate to serve a second term. As President Biden’s nominee, both the government and the TSA have faith that Pekoske’s experience in security leadership is an asset to travel safety.

White House Announces Minority Enterprise Development Week

Sept. 19, 2022—President Joe Biden proclaimed Sept. 18 through 24 as Minority Enterprise Development Week from the White House—calling on all Americans to acknowledge and celebrate the contributions and achievements of minority business owners and enterprises, according to a press release. “Every day, America’s 9.2 million minority business enterprises deliver essential goods and services to their customers and help power the United States economy.  They develop cutting-edge technologies, provide social services to people in need, construct roads and bridges, operate restaurants and retail shops, and make vital contributions to all industries.  Minority business enterprises also provide proprietors and employees a sense of purpose, a source of dignity, and for some, a valuable asset to pass down through generations.  During Minority Enterprise Development Week, we celebrate the ingenuity and dedication of America’s minority entrepreneurs, and we recommit to helping all Americans access the resources they need to build thriving businesses and a fairer, more prosperous Nation,” the press release read. The Minority Business Development Agency was made permanent through funding provided by the Bipartisan Infrastructure Law and is the only federal agency dedicated to connecting minority-owned businesses to "private lenders, exporters, and public- and private-sector buyers; and it directs the Department of Transportation to prioritize contracts to small, disadvantaged businesses.” President Biden also announced his administration has pledged to boost federal dollars allocated to minority-owned businesses by 2025, which is estimated to bring these businesses as much as $100 billion in new revenue over the span of this period.

Mental Health and Employment Working Group Launched During U.S. Conference of Mayors

Sept. 16, 2022—U.S. Department of Labor’s Assistant Secretary for Disability Employment Policy, Taryn Williams, applauded the launch of the Mental Health and Employment Working Group during the U.S. Conference of Mayors hosted in Miami on Friday, according to a press release. The goal of the working group is to identify policies, plans and practices to address and support workers’ mental health needs across the country. It's development was made possible through a collaboration between the department’s State Exchange on Employment and Disability and the Conference of Mayors. “When it comes to mental health, America’s workplaces have a critical role to play. That’s why we at the Labor Department are committed to helping employers—Including state and local public-sector agencies—understand the steps they can take to promote mental health-friendly work environments,” said Assistant Secretary Taryn Williams. “We’re pleased to call the U.S. Conference of Mayors a partner in the State Exchange on Employment and Disability initiative and look forward to the knowledge-sharing and collaboration that the Mental Health and Employment Working Group will foster.” Since 2020, the National Center for Health Statistics’ Household Pulse Survey revealed an increasing number of adults reporting symptoms of anxiety and depression. In addition, the Centers for Disease Control and Prevention also reported a growing number of adults who say they have experienced mental health conditions caused by lingering Covid-19 symptoms.

U.S. Senators Manchin, Capito Announce Continued Essential Air Services at Lewisburg, Clarksburg Airports

Sept. 14, 2022—U.S. Sens. Shelley Moore Capito and Joe Manchin of West Virginia on Wednesday announced Essential Air Services (EAS) will continue at North Central West Virginia Airport in Clarksburg (CKB) and Greenbrier Valley Airport in Lewisburg (LWB) following a decision by SkyWest Airlines in March to terminate EAS services at 29 airports across the U.S. including Clarksburg and Lewisburg, according to a press release. “Air service is absolutely critical for West Virginia, connecting our communities to the rest of the country, helping businesses export their products and increasing tourism across our great state,” Senator Manchin said. “I have fought for EAS program funding for years to bring quality, reliable air travel and new economic opportunities to West Virginia, and I am pleased Contour Airlines will be continuing these critical flight services at the Clarksburg and Lewisburg airports. I am grateful to DOT for their commitment to protecting EAS in West Virginia, and I will continue advocating for our transportation hubs across the Mountain State.” EAS at Clarksburg and Lewisburg airports will now be provided by Contour Airlines following a selection process conducted by the U.S. Department of Transportation and will start a three-year term on December 1, 2022. However, SkyWest is still responsible for providing EAS at both airports until the new term begins. “Our airports in West Virginia are vital to connecting our residents and our communities with the rest of our country and world,” Senator Capito said. “These three-year contracts that will provide weekly service between our North Central West Virginia Airport (CKB) in Clarksburg and our Greenbrier Valley Airport (LWB) in Lewisburg to Charlotte Douglas International Airport will not only create great opportunities for our residents but will also serve as a gateway for people around the globe to visit West Virginia. I have long fought to keep Essential Air Services at our airports in West Virginia, and I’m thrilled to see this operation come to fruition.”

EPA Launches Program to Protect 3 Boston-area River Watersheds

Sept. 14, 2022—The U.S. Environmental Protection Agency (EPA) on Wednesday announced advanced actions in protecting three Boston-area watersheds from stormwater pollutants, which were previously unregulated. The Charles, Mystic and Neponset rivers will now be protected under the Clean Water Act, requiring permit coverage under the provision titled "residual designation authority," for stormwater discharge. This includes commercial, industrial, and institutional properties that have one or more acres of impervious area such as hard surfaces like parking lots, roofs, and roadways that make it difficult for stormwater to soak into the ground, according to a press release. "On the eve of the 50th anniversary of the Clean Water Act, EPA is taking strong, decisive action to ensure that all our citizens have access to local waterways that support enjoyment and recreation. It is clear that the nature and scale of the problem requires urgent action on this pressing environmental justice concern," EPA New England Regional Administrator David W. Cash said. "With a warming climate there is no time to waste to reduce bacterial and nutrient pollution in stormwater and the resulting water quality degradation including harmful algae blooms experienced yearly in all three watersheds." The general permit will be released in draft form by the EPA for public comment and will also be gathering public feedback on the implementation of the program at that time, per EPA regulations.

Alaska Receives $6.7 Million to Boost Tourism, Develop New Visitor Infrastructure

Sept. 13, 2022—U.S. Secretary of Commerce Gina Raimondo on Tuesday announced the Department’s Economic Development Administration (EDA) has awarded Matanuska-Susitna Borough, Alaska, with a $6.7 million grant through the American Rescue Plan, according to a press release. The grant will be used to boost tourism and develop new visitor infrastructure and amenities. The funding will be allocated to the construction of a new visitors center and will provide local businesses with additional retail space with the goal of helping them connect with visitors in a central location. “President Biden recognizes the vital contribution the travel and tourism industry makes to the American economy,” Raimondo said. “This project will create new opportunities for businesses in Matanuska-Susitna Borough to tap into Alaska’s important tourism economy, expanding the potential for economic growth and resilience.” “The Economic Development Administration plays an important role in supporting community-led economic development strategies designed to boost coronavirus recovery and response efforts,” Assistant Secretary of Commerce for Economic Development Alejandra Y. Castillo said. “This EDA investment will provide a critical new amenity that the region needs to support local businesses and increase tourism in the community.” The grant will also be partially matched with $1.7 million in local funding to retain or create roughly 180 jobs, according to estimates. Read more here.

Baird/STR Hotel Stock Index Dropped in August

Sept. 13, 2022—The Baird/STR Hotel Stock Index dipped to a level of 5,021 after falling 2.7% in August with a total year to date decrease of 12.6% during the first eight months of 2022, according to a press release. “Hotel stocks took a breather in August after July’s sharp rebound. Despite the slight decline in stock prices, both the Global Hotel Brands and Hotel REITs outperformed their respective benchmarks in August,” Michael Bellisario, senior hotel research analyst and director at Baird, said. “Hotel trends have remained solid throughout the summer months despite all the capital markets volatility and macroeconomic uncertainties. However, investors appear somewhat skeptical about the prospects for a significant recovery in business transient travel post-Labor Day, and hotel stocks appear to be discounting this relatively conservative fundamental expectation, in our opinion.” “Even with expected seasonal slowing, demand and room rates have remained at healthy levels,” Amanda Hite, STR president said. “Upscale and upper midscale hotels reported stronger occupancy levels in August, appealing to price-conscious leisure and corporate transient travelers. With schools now back in session, owners and operators are closely watching the return of the corporate group and individual traveler to understand if, and how, patterns have changed since the onset of the pandemic. Association and large group event organizers are looking forward to the first fall without significant health restrictions, which could drive event attendance to new heights. When looking at the bottom line, GOPPAR surpassed 2019 levels for a fourth consecutive month in July. But as wages increase and operations are ramped up further, expenses will likely continue to rise, putting pressure on profit growth.” However, Baird/STR Hotel Stock Index outperformed both the S&P 500 (-4.2%) and the MSCI US REIT Index (-6.1%). The Hotel REIT sub-index decreased by 3.7% to 1,143, while the Hotel Brand sub-index dropped 2.3% from July to 8,959.

‘National Economic Disaster’ U.S. Chamber of Commerce Urges Action on Railroad Negotiations

Sept. 12, 2022—The U.S. Chamber of Commerce on Monday sent a letter to Congress urging immediate action in the negotiations with the country’s six largest freight railroads and 12 unions to avoid a shutdown of the nation’s rail service that would have “enormous national consequences,” according to the letter. “A national rail strike would be an economic disaster—freezing the flow of goods, emptying shelves, shuttering workplaces, and raising prices for families and businesses alike, but that is exactly what is likely to happen in less than four days. To avoid a strike and the catastrophic economic impacts that would follow, one of three things needs to happen: the remaining unions who have not agreed to a deal need to join the ones who have; an agreement to extend the current ‘cooling off’ period must be reached; or Congress intervenes, as it has in prior situations. If action is not taken, the nation’s rail service will come to a halt, the negative impacts of which cannot be understated.” The letter also suggests that Congress implement the recommendations of President Biden’s Presidential Emergency Board (PEB), which includes wage increases among other measures, if unions and carriers are unable to reach an agreement. A rail service shutdown would have a serious impact on 46 states and cost the U.S. economy roughly $2 billion a day.

FAA, NTSB Clarify Agency Roles During Commercial Space Investigations

Sept. 9, 2022—Members of the Federal Aviation Administration (FAA) and the National Transportation Safety Board (NTSB) on Friday signed an agreement clarifying the specific roles of the agencies during investigations into commercial space accidents, according to a press release. The agreement was signed by National Transportation Safety Board Chair Jennifer Homendy and Federal Aviation Administration Acting Administrator Billy Nolen. “For over three decades, the NTSB has led and supported major commercial space mishap investigations that have made human spaceflight safer to this day," Homendy said. “This agreement is proof that the federal government can keep pace with the exciting advances taking place in the private sector while also prioritizing safety as we enter a new space age." The NTSB will lead investigations involving any fatalities or injuries of persons, regardless of whether the individual was on board a commercial space launch or reentry vehicle, or if a commercial launch or reentry results in property damage, injury or death caused by debris created during a launch or reentry. The FAA will be responsible for investigating all other commercial space mishaps.

Scramble for Hotel Rooms After Queen's Passing Starts Now

Sept. 9, 2022—With the announcement of the death of Queen Elizabeth in London, hotel bookings have begun to soar. Tim Hentschel, founder and CEO of HotelPlanner.com says that the site "has seen a 20% increase in searches for London hotels from IP addresses in North America over the past 12 hours, and around a 32% increase in bookings. Also about a 10% to 20% jump in room rates over the past 12 hours, particularly among four and five-star hotels, the latter of which are going for £1,000 per night. HotelPlanner is forecasting that rates will double in the next few days across hotel categories."  The next 10 days in the United Kingdom will be official Days of Mourning for Queen Elizabeth. King Charles' official Coronation may occur up to 10 months after his succession to the throne. It remains for the King to name William as Prince of Wales, but when that occurs as is expected, William will be invested as Prince of Wales in the capital of Wales, Cardiff. For all of these events, hotel bookings in and around London (and Cardiff, Wales) and possibly near the Queen's Scottish home of Balmoral will be experiencing higher than normal volumes.

United Airlines Invests Additional $15 Million in Flying Taxis

Sept. 8, 2022—United Airlines on Thursday announced a $15 million investment in Eve Air Mobility, marking another significant bid by United in flying taxis. In addition, United announced the conditional purchase of 200 four-seat electric aircraft, plus 200 options, with the first delivery of the flying taxis, or eVTOLs (electric vertical take-off and landing vehicle), expected as soon as 2026, according to a press release. United Airlines and Eve Air Mobility also announced future projects including additional studies and development of the aircraft and the urban air mobility (UAM) ecosystem with the goal of revolutionizing the commuter experience in cities around the globe. "United has made early investments in several cutting-edge technologies at all levels of the supply chain, staking out our position as a leader in aviation sustainability and innovation," President of United Airlines Ventures Michael Leskinen said. "Today, United is making history again, by becoming the first major airline to publicly invest in two eVTOL companies. Our agreement with Eve highlights our confidence in the urban air mobility market and serves as another important benchmark toward our goal of net zero carbon emissions by 2050–without using traditional offsets. Together, we believe our suite of clean energy technologies will revolutionize air travel as we know it and serve as the catalyst for the aviation industry to move toward a sustainable future."

Govt. Of the Municipality of Los Cabos, Mexico Implements New Environmental Sanitation Tax

Sept. 8, 2022—The government of the municipality of Los Cabos, Mexico announced a new tax that will support environmental infrastructure, sustainability practices, and safety and security, among other projects, according to a press release issued by AMR Collection resorts. The new mandatory tax is $33.68 Mexican Pesos per room, per night, approximately $1.70 USD, effective Sept. 8, and is applicable to all guests staying in Los Cabos regardless of room occupancy. However, the tax will be included in the room rate and will not be charged as an additional fee. All reservations booked prior to Sept. 8 will be exempt from the tax.

Biden-Harris Administration, National Oceanic and Atmospheric Administration Launch New Climate Hazard Tracking Tool

Sept. 8, 2022—The Biden-Harris administration and the Department of Commerce’s National Oceanic and Atmospheric Administration (NOAA) and the Department of the Interior (DOI) on Thursday introduced a new website that will allow communities across the country track and analyze potential climate-related hazards and quickly find federal funds, including those allocated through the Bipartisan Infrastructure Law, to support climate resilience projects in their area, according to a press release. The interactive geospatial website, Climate Mapping for Resilience and Adaptation (CMRA), allows people to consider their exposure and the long-term impact of climate-related hazards in their communities. The tool uses data integrated from across the federal government in real-time with the intention of assisting federal, state, local and tribal governments as well as non-profit organizations in creating equitable solutions to protect people, property, and infrastructure. “From day one, President Biden made a clear commitment to protect our most vulnerable communities from the impacts of climate change,” Deputy National Climate Advisor Ali Zaidi said. “This website is designed as a one-stop shop to equip those on the ground with the tools they need to plan and prepare, and to access federal resources to build greater resilience.”

Holiday Inn Under Cyber-Attack

Sept. 7, 2022—The popular hotel chain, owned by hospitality industry titan Intercontinental Hotels Group (IHG), announced today their technology system has indeed been hacked. IHG released a statement to confirm their booking system and other applications have been infiltrated since Monday, per BBC news. IHG assures they are taking the issue seriously. While still investigating the full scope of damage, the company says it is bringing in outside experts and pursuing legal action against the hackers with the authorities. Despite public complaints on social media about the hacked system, IHG claims their booking system is up and running. “IHG’s hotels are still able to operate and to take reservations directly,” says the company.

Las Vegas Sands and Marina Bay Sands Create $1 Million Hospitality Scholarship Program in Singapore

Sept. 7, 2022—Las Vegas Sands and Marina Bay Sands have launched a $1 million scholarship program in Singapore. The program is being facilitated through Sands Cares, the company’s community engagement program. With tourism in Singapore expected to grow in the coming years, Singapore is looking to capitalize by increasing its hospitality career opportunities. The Sands Hospitality Program will give the opportunity to more than 100 Singaporean students at six Singapore-based institutes, Nanyang Polytechnic, Ngee Ann Polytechnic, Republic Polytechnic, Singapore Polytechnic, Temasek Polytechnic and the Singapore Institute of Technology. The program will begin in 2023.

Labor Day Travel Recovers Beyond 2019 Levels

Sept. 7, 2022—The Transportation Security Administration (TSA) has announced that over the Labor Day holiday, they screened 8.76 million travelers between Friday, Sept. 2 and Monday, Sept. 5. The weekend travel volume represents 102% of volume for the same pre-pandemic holiday weekend in 2019 and is the first time that a holiday weekend passenger screening volume exceeds that of 2019. Transportation Security Officers screened 2.48 million passengers, says the administration’s website.

Dept. of Homeland Security Launches Inaugural Tribal Homeland Security Advisory Council

Sept. 7, 2022—The Department of Homeland Security (DHS) on Wednesday announced the establishment of the first-ever Tribal Homeland Security Advisory Council, as well as the opening period for membership nominations. The purpose of the newly formed Council is to allow tribal leaders to advise the security policies and practices implemented by DHS and their direct impact on indigenous communities, including law enforcement, emergency management, cybersecurity, border security, domestic terrorism and targeted violence, according to a press release issued by DHS. “The inaugural Tribal Homeland Security Advisory Council is a result of sustained engagement to improve nation-to-nation relationships and comes at a time of critical importance,” Secretary of Homeland Security Alejandro N. Mayorkas said. “I look forward to building a new Council that will provide timely advice and recommendations directly from Indian Country regarding how we can better work together to improve homeland security.” To create a diverse pool of members that reflects the wide expanse of Indian Country, individuals nominated for leadership will be selected based on their qualifications, including professional background, geographic location and technical expertise. Nominations will be accepted over the next 30 days.

AMEX GBT, Travelport Renew Strategic Relationship with Tech Upgrades

Sept. 6, 2022—American Express Global Business Travel (AMEX GBT) and London-based Travelport on Tuesday announced a multi-year agreement renewing their strategic relationship, which now spans more than 40 years. The goal of the ongoing relationship seeks to enhance travel retailing with new technologies and simplified processes that power bookings and travel suppliers from around the globe. “We value our relationship with Amex GBT which has lasted more than 40 years. Deepening our collaboration by using Travelport+ will benefit both Amex GBT and its business customers,” Jason Toothman, Chief Commercial Officer - Agency at Travelport said. “Combining Amex GBT’s expertise with our modern travel retailing tools will ultimately improve how corporate travel is managed. The introduction of Travelport+ servicing capabilities and retailing improvements will ensure continued focus on delivering customer, traveler and supplier value to Amex GBT’s marketplace.”

Incentive Groups Want Luxury Says New Survey

Sept. 6, 2022—The Incentive Research Foundation's most recent report,  Decision Drivers 2022: Elevating the Experience, finds that 80% of groups surveyed (US-based) prefer luxury accommodations for incentive trips. The survey also found that the 10 top destinations for incentive groups are: 1. Hawaii; 2. Caribbean; 3. Western US; 4. Western Europe (France, Italy, Spain, etc.); 5. Southern US (New Orleans, Atlanta, etc.); 6. Southwest (New Mexico, Arizona, etc.); 7. Eastern US; 8. Alaska; 9. Mexico and 10. Canada. On a webinar on September 6, Rick Garlick, the IRF's chief research officer said that the survey found a continuing trend in European cruising. Within the cruising demographic, the Caribbean was up by 50% as a desired destination followed by Europe at 30%.

Hospitality Students Awarded $1 million in Scholarships

Sept. 6, 2022—Students of the hospitality industry from across the U.S. have been awarded $1 million in scholarships from The American Hotel and Lodging Association Foundation (AHLAF). The scholarships will be allocated to 336 program participants over the course of the 2022-23 academic school year. Of the participants receiving funds, 72% are female and 51% are people of color. The age range of program participants is 18 to 70. Recipients of the scholarships are students from two-year and four-year schools including 10 community colleges and 71 other institutions across 36 states and Washington D.C. To date, AHLAF has contributed roughly $16 million to students pursuing careers in the hospitality industry. “Now more than ever it is critical to empower the future minds of the hospitality industry. Through this generous giving, the scholarship recipients at these various institutions will build upon their skills to discover the many exciting career opportunities our industry has to offer,” Sarah Cozewith, Vice President of Workforce Development of the AHLA Foundation said. “We could not be more thrilled to help them on their journey.” Read more here.

Port Canaveral to Receive $1.9 Million in Security Funding

Sept. 2, 2022—The U.S. Department of Homeland Security’s Federal Emergency Management Agency (FEMA) has awarded $1.9 million in federal grant funding to Port Canaveral through its Port Security Grant Program (PSGP), given to protect the Port’s infrastructure from terrorism and other threats. The Canaveral Port Authority will received $1.3 million in federal funding for two Port Canaveral security enhancement projects: the Cybersecurity Vulnerability Reduction Project and for the purchase of a new Security Rapid Response Boat. In addition, the Canaveral Pilots Association was awarded $684,265 in PSGP funding for the purchase of a new high-tech response boat. Port Canaveral was one of more than 30 U.S. ports awarded federal funding in 2022 from FEMA’s 100 million PSGP program. Read more here.

California Passes Sweeping Climate and Clean Energy Package, Industry Profs Respond

California lawmakers on Wednesday passed SB-1137, allocating $54 billion toward clean energy and measures to mitigate the effects of severe drought amid intense heat and a 22-year drought in the western United States. The new package is aligned with the California air regulator’s vote to eliminate the sales of new gas-powered vehicles by 2035. The bill focuses on the regulation of projects to decarbonize the state’s power grid, end new oil drilling around communities and create interim targets for 100% clean energy. In addition, the closure of the Diablo Canyon nuclear power plant, the last in the state, has been postponed until 2030. Industry professionals in the state have grappled with the impacts of climate change over recent years as extreme weather and wildfires have plagued areas known for being tourism destinations, including Lake Tahoe and California’s wine country, with strides in sustainability taking place across the board in the hospitality and tourism industries. “This legislation plays an important role in continually moving California and our destinations forward in recognizing the realities of climate change and taking responsibility for being part of the solution. Sonoma County Tourism has a solid commitment to destination stewardship and sustainable travel,” says Claudia Vecchio, president and CEO of Sonoma County Tourism. Read more here.

National Hotel Employee Day Announced by AHLA

The Washington D.C.-based American Hotel & Lodging Association (AHLA) has established Sept. 1 as National Hotel Employee Day, recognizing the contributions of hotel workers and their impact on the hotel, tourism and meetings industries, according to a press release. The announcement comes amid a nationwide hotel staffing shortage with roughly 120,000 open hotel positions. The AHLA reports that severe staffing shortages and increased demand, due to the busy summer travel season, have resulted in a national increase in the average wages of hotel workers to $22.25 an hour in May 2022. The average wage was $18.74 an hour prior to the pandemic. “There has never been a better time to work in the hotel industry than right now,” AHLA President & CEO Chip Rogers said. The newly-established National Hotel Employee Day was launched to thank and celebrate hotel employees who are critical in supporting the nearly $2 trillion tourism industry, according to the announcement. Read more here.

Alaska Airlines Adds New Nonstop Flights to Anchorage

Event profs and attendees headed to Anchorage from the Seattle area’s Snohomish County Airport (PAE) in Everett, Washington can do so with nonstop flights starting Nov. 30, 2022, with tickets now available for purchase at alaskaair.com, per Travel Daily News. Direct flights from the Everett airport to Ted Stevens International Airport (ANC), will be serviced through Alaska’s sister carrier, Horizon Air, and will be the farthest nonstop flight from that commercial travel hub, also known as Paine Field Airport. "We listened to our guests who live and work from north of Seattle to the Canadian border. They told us one of their top requests is a nonstop flight between Everett and Anchorage," Brett Catlin, vice president of network and alliances for Alaska Airlines said in a statement. "There's a significant need and demand to connect workers and businesses in the two regions—from the fishing industry to aviation—In addition to the desire for leisure travel. We're ready to welcome our guests on this new route this fall.” Read more here.

Waldorf Astoria Hotels & Resorts Announces Partnership with Aesop

Waldorf Astoria Hotels & Resorts, a Hilton brand, this month announced a partnership with Aesop, a vegan skincare brand. Aesop’s products center on hair and skin care, fragrance and other personal care products that will now be offered in Waldorf Astoria properties around the world. This partnership helps reflect the Hilton’s commitment to environmental sustainability as all in-room toiletries will be made from 97% post-consumer recycled plastic. All toiletries will also be full-size rather than travel-size to help reduce environmental impact.  Read more here. 

Four Season Launches New Platform: Luxury is Our Love Language

In an effort to redefine luxury, the Four Seasons is debuting new branding that will continue to roll out over the next year. Luxury is Our Love Language is focused on a belief that true luxury should be personalized and intimate rather than rigid and scripted. By using surveys from guest experiences to personal anecdotes, Le Tuc, an NYC-based creative collective, partnered with Four Seasons to create personalized luxury experiences.  As a part of this branding, The Four Seasons Hotel New York Downtown will soon have a custom Acts of Love postcard experience for guests to write letters to their family, friends and loved ones.  Read more here.

EventUp Releases Data on Hottest Planning Trends in 2022

The largest global marketplace for booking events, EventUp (powered by Tripleseat), this month released its findings on the most popular trends among meeting profs for selecting venues in 2022.  EventUp works to connect various types of venues with planners to create ideal experiences. The data is based on leads and events booked through EventUp’s marketplace in 2022. "We are seeing an uptick not only in event size but also the amount of planners willing to invest in executing a perfect celebration," Jonathan Morse, CEO of Tripleseat, said in a press release. "By looking at the trends both locally and globally we are able to better understand and support planners' needs in order to connect them with the perfect venue.” Top Trends

• The average spend for events is $3,545; $35,827 for holiday parties
• New York, Los Angeles, Chicago and Atlanta ranked highest in popularity among host cities
• Top celebrations include birthday parties and baby showers
• Saturday is still the most popular day to party
• The average event size is 130 guests
• Restaurants and bars ranked highest as popular meeting venues

Orlando Health, Visit Orlando Form Official Wellness Partnership

A new partnership connecting leisure and medical health experts has taken shape between the Official Tourism Association for Orlando, Visit Orlando, and Orlando Health, offering health-related benefits to Orlando’s millions of visitors as the country’s most visited destination. Orlando Health is a nonprofit healthcare organization serving the southeastern U.S. “This new partnership allows us to seamlessly connect both leisure guests and meetings groups with Orlando Health’s medical experts to make healthy travel more accessible,” said Casandra Matej, president & chief executive officer, Visit Orlando. The partnership provides both tourists and member organizations with access to a wellness and health resources telephone concierge service to provide individualized health resources and visitor-specific wellness tips.  Read more here.

Transportation Secretary Buttigieg Asks Airlines for Hotels, Meal Vouchers

Transportation Secretary Pete Buttigieg has sent a letter to nine major airlines saying that they should pay for meals and hotels when travelers face delays or cancellations. Buttigieg asked for meal vouchers for delays of at least three hours caused by airlines themselves. He also asked for hotel lodging vouchers for passengers stranded overnight, per Bloomberg. Buttigieg said in the letter that air carriers canceled 3.2 % of domestic flights and delayed 24% of domestic flights in the first six months of 2022.“These aren’t just numbers," Buttigieg wrote. “These are missed birthday parties, graduations, time with loved ones and important meetings.” Read more here.

Destinations International Unveils New EDI Tool 

A tool created to assess Equity, Diversity and Inclusion (EDI) was launched by Destinations International during the association’s 2022 Annual Convention in Toronto with the purpose of assisting destination organizations of all budget sizes and locations to better assess the implementation of EDI strategies while tracking progress through data-driven metrics. The new EDI tool will also help to set the standards for EDI initiatives across the industry, Don Welsh, president and CEO of Destinations International said. Read more here.