In This Issue

From our fabulous Catalyst Award winners to a remarkable incentive travel recovery and good news from Florida to California, there is a lot to celebrate in the October/November 2022 Smart Meetings magazine. Even as we catch you up on the latest in the push for improving the arrival experience from door to gate, we also found some shifts in what your guests will find when they arrive at the hotel. This essential news is paired with tips for surviving the planning of your holiday event. Cheers.


two people sitting down in front of pool at hotel

Hotel Topsy-Turvy

Services down, occupancy and prices way up. Hotels are in a weird place. Why precisely is this happening? And as we continue to recover from the worst period in our…

illustration of woman juggling multiple tasks

‘Tis the Season to Plan Wisely

We’ve searched high and low for the best possible solutions to your holiday planning uncertainties so you can offer an elevated experience to attendees with a healthy dash of holiday…

image of lisa messina

2022 Catalyst Award Winners

The 2022 Catalyst Awards celebrates the agents of change who propel the meetings industry forward. Take a look at this year’s winners, starting with Fusion Award winner Lisa Messina, chief…

people waiting in airplane terminal

Incentive Hyperdrive

Incentive meetings are back in a big way, according to new research. This includes domestic cruise incentives, U.S. and border destinations like Mexico, Canada and the Caribbean are booming. Find…

couple is served by airline attendant on airplane

Fasten Your Seat Belts

Airlines have been in rocky place for quite some time now. What can be done to return the industry to a more customer service-focused mindset and restore certainty to the…

Past Issues: