The world-famous guitar will be coming back to Las Vegas, this time directly on The Strip. Hard Rock International has reached an agreement to acquire the operations of The Mirage Hotel and Casino in Las Vegas from MGM Resorts International.

Hard Rock will be paying $1.075 billion in cash to operate The Mirage’s assets. Hard Rock will lease The Mirage’s name royalty-free for three years, according to a statement by the company.

The brand will also enter into a long-term lease agreement with real-estate investment trust Vici Properties for the land on which The Mirage sits. Earlier this year Vici Properties went into agreement to acquire MGM Growth Properties for $17.2 billion. When the transaction is completed, expected early 2022, Vici will have ownership of MGP’s mostly Las Vegas-based properties.

Hard Rock Hotel & Casino’s previous location just off The Strip was sold by Brookfield Asset Management to Richard Branson’s Virgin Hotels. After undergoing major renovations, the property reopened as Virgin Hotels Las Vegas. It wasn’t until May 2020 that Hard Rock International procured the license and naming rights for Hard Rock Hotel and Casino Las Vegas, which it purchased from Jupiter Capital Partners.

“This transaction is a significant milestone for MGM Resorts, and for Las Vegas,” says Bill Hornbuckle, chief executive and president of MGM Resorts, in a press release. “As part of the team that opened The Mirage in 1989, I know firsthand how special it is, and what a great opportunity it presents to the Hard Rock team.”

A construction date has yet to be announced but when the company does begin, its plan is to build its iconic guitar-shaped property that the brand is so well known for.

The sale is expected to close in the second half of 2022.

 

Layovers are never much fun but some places rock it better than others. For some airports, this dreaded interval comes with places to eat, things to do and ways to be entertained; for others, well, not much at all.

MoreMake the Most of Your Layover

A recent study by Lawn Love ranked 56 of the largest U.S. cities home to large- and medium-sized airports. Rankings were based on each city’s delayed and canceled flights, average departure delay time, attractions around the airport, getting to the airport, hotels and F&B, and the city’s affordability. Read below to find out the best and worst of places to play the terminal waiting game.

Portland, Oregon

portland new rooms

The Pacific Northwest’s Portland ranked No. 1 best city for best layovers. While it ranked No. 44 in affordability, it’s lack of sales taxes makes the dollar go just a tad further when spending only those few hours in the terminal dining or drinking. The city ranked in the top five in both delay categories, lowest share of delayed departures and lowest share of canceled departures.

Boise, Idaho

boise idaho

Boise has fewer delays and cancellations than Portland, placing in the top five in both sections. Unfortunately, the city isn’t as navigable as Portland and doesn’t offer as many attractions.

Anchorage, Alaska

Although it ranks third overall, Alaska’s largest city ranked first in shortest average departure delay and lowest share of delayed departures, it also ranked fifth in the lowest share of canceled departures.

New York, New York

NYC Company

New York City ranked No. 1 in most attractions for laid-over passengers, as well as the most restaurants. Considering it doesn’t have such a great reputation for on-time departures—it ranked 52nd in delays— at least you’ll be entertained.

Honolulu, Hawaii

Pleasant delays and personal rejuvenation await in Hawaii. Fortunately—or unfortunately—you won’t be here long, as the location ranked No. 2 in shortest average departure delay and No. 1 in lowest share of canceled departures.

The Rest of the List

A common thing theme among the top five best places for layovers is costing passengers just a bit more than the rest, most of them ranked in the mid-40s or higher. The remaining five in the top 10 are as follows.

  1. Miami, Florida
  2. Los Angeles, California
  3. Atlanta, Georgia
  4. Sacramento, California
  5. San Antonio, Texas

Although much more affordable than the rest, the 10 worst cities for layovers were mostly ranked as such for their lack of near-airport entertainment while waiting. The 10 worst cities for layovers are:

  1. Oklahoma City, Oklahoma
  2. Kansas City, Missouri
  3. Louis, Missouri
  4. Raleigh, North Carolina
  5. Denver, Colorado
  6. Cincinnati, Ohio
  7. Durham, North Carolina
  8. Newark, New Jersey
  9. Detroit, Michigan
  10. Fort Worth, Texas

Jason Reiplinger and Brendalee Vialpando

Reiplinger (left) and Vialpando (right)

Timber Cove Resort on California’s Sonoma coast has named Reiplinger managing director and Vialpando as executive chef.

Reiplinger has worked in the hospitality industry for almost 20 years, most recently as managing director at the AAA Four Diamond Bodega Bay Lodge of the Woodside Hotel Group, also in Sonoma. He’s held multiple senior leadership positions, including general manager for Roka Akor and Roka Bar, both in San Francisco; director at Bellagio Hotel & Casino in Las Vegas; and director of food & beverage at The Battery hotel in San Francisco.

Vialpando also formerly worked for Woodside Hotel Group as executive chef at Bodega Bay Lodge. She has also held the role of sous chef at TORC in Napa, California, and that of chef de partie at Las Vegas’ Julian Serrano Tapas restaurant and L’Atelier de Joel Robuchon.

Rajesh Khubchandani

Khubchandani has been appointed general manager of The Ritz-Carlton, Sarasota in Florida. With 28 years as a hotelier, Khubchandani has held leadership and management positions at award-winning hotels across the globe. He’s also served in leadership roles within Marriott International and was most recently global vice president of luxury brand operations for The Ritz-Carlton, Bulgari Hotels & Resorts, St. Regis Hotels & Resorts, The Luxury Collection, W Hotels & Resorts and JW Marriott Hotels.

Brent DeRaad

Arlington Convention & Visitors Bureau (ACVB) has appointed DeRaad president and CEO. DeRaad has been a hospitality industry leader for over 20 years. Most recently, DeRaad was president and CEO of Visit Tucson in Arizona. DeRaad has also held positions at Scottsdale Convention & Visitors Bureau, also in Arizona, including executive vice president and vice president of marketing.

Carolyn Turnbull

Turnball is managing director of Tourism Western Australia, a culmination of two decades as an international leader in the hospitality industry. Before joining Tourism Western Australia in 2020 as executive director of industry, aviation and markets, Turnbull was chief executive officer of Azula management for Azerai Resorts.

Rick Colangelo

Davidson Hospitality Group has named Colangelo executive vice president of Pivot Lifestyle Vertical, making him responsible for its associated properties across 15 U.S. states. Formerly, Colangelo was senior vice president of operations for Virgin Hotels and led the opening of new Virgin hotels in Dallas, Nashville, Las Vegas and New Orleans. Colangelo has also worked with and overseen the creation of lifestyle and hospitality brands at Hyatt Hotels Corporation as its senior vice president of field operations and at Two Roads Hospitality as executive vice president.

Lynsey Dennison

ShelbyKY Tourism has hired Dennison as its sales coordinator for the Shelbyville Conference & Welcome Center in Kentucky. Dennison was most recently in a retail position as assistant general manager, where she gained experience in sales and customer service.

Brent Lessing and Natalie White

Lessing (left) and White (right)

Lessing has been promoted to chief information and digital officer and White is now vice president of CRM & loyalty at Omni Hotels & Resorts in Dallas.

Lessing joined the company in 2019 as chief information officer and has since led the information technology team and developed the company’s digital technology infrastructure.

White was previously a consultant at Wamre Marketing, managing strategy, branding, loyalty, digital content and ecommerce. Before that, White worked on the operations side of hospitality but has also held lead marketing roles at Wyndham Worldwide, Kimpton Hotels & Restaurants, Vino Volo and Aimbridge Hospitality.

The holidays are here and all throughout the United States hotel properties are celebrating now through the beginning of 2022. Pop-ups, activities and activations of all kinds are now in operation, to be experienced by groups of all sizes and ice-skating abilities.

Setting the (Pop-up) Bar

Mistletoe-to-Toe cocktail. Photo by Randy Schmidt.

Sippin’ Santa Pop-up Bar at Prince Waikiki in Honolulu is a Miracle Bar. This cocktail experience, which began in 2015 in New York City, offers Tiki-inspired drinks and grub, running now through Dec. 31. Additionally, Holly Jolly Waikiki Trolley, which built its service around Sippin’ Santa, uses Prince Waikiki as the pick-up location to see the Honolulu City Lights at Honolulu Hale, running through Dec. 25.

Over in mainland United States, Four Seasons Hotel Silicon Valley in Palo Alto, California, is home to the winter-themed Apres Village. The pop-up experience is located at the 32-capacity Quattro Terrace and its other outdoor spaces. From now through Feb. 26, 2022, Apres Village is available for reservations of up to four in its semi-private chalets Friday-Sunday, 4 p.m. to 9 p.m. Christmas-themed movies are showing every Sunday at 4 p.m. and 7 p.m., some of which include classics Elf, Grinch and Soul. Private events in the whole space can be held Monday-Thursday.

Apres Village. Photo by Marianna Jamadi.

Festive cocktails by the names of Nog on the Rooftop, Naughty List Dirty Martini, and Junior and Mrs. Mint are to be accompanied by the holiday-themed decor at St. Henry’s Winter Wonderland at The Henry in Dallas. The bar transformed its rooftop into a pop-up with not only those colorfully named cocktails but a healthy list of dining options, as well. For groups of more than six, reservations are best; and private dining rooms are available for large groups.

Marriott International’s Moxy brand has established itself as one of the unorthodox members of the hotel group, and its pop-ups only furthers its reputation as such. Open through March 2022, Moxy Times Square’s The Pink Winter Lodge in New York City doesn’t have “pink” in its name just for fun. Its decor, lighting, treats, drinks and Instagram-worthy backdrops are replete with pink, pink…and more pink.

Moxy Times Square’s The Pink Winter Lodge

While The Pink Winter Lodge offers much-loved classics such as chips and guac’, sliders and curly fries, its themed treats steal the show. Future favorites such as the pink cotton candy-topped Pink AF Pancake Stack is a shareable pancake dish that also comes with bananas, blueberries and apple compote; and Moxy Apres Ski, which features pink hot chocolate, vodka, white chocolate liquor and soy milk.

Also offered in NYC is Palm Holiday, Moxy East Village’s first pop-up bar, open through March 2022. The Ready, the property’s rooftop bar and location of the pop-up, has been decked out in tropical decor, from the palm trees and flamingos to the cocktails, with such offerings as Spice Spice Baby and Tropical Holiday Frozen Hot Chocolate. Events can be held here for semi-private groups of 11 to 150.

Dazzling Lights and Ice Rinks

The annual Christmas at the Princess at Fairmont Scottsdale Princess in Arizona is a six-week festival that runs through Jan. 2, 2022, featuring two ice-skating rinks, an 84-foot “singing tree,” a 90-foot Ferris wheel and six million LED lights.

Fairmont Scottsdale Princess’ Christmas at the Princess

Ten climate-controlled igloos sit just outside the property, which can accommodate up to eight people; if you’re looking for more, the igloo fire pit package comes with a charcuterie board, s’mores platter, an exclusive fire pit table at The Village and one-hour ice skating access. New to Christmas at the Princess, is the 120-foot-long Snow Mountain Trail at The Village.

Every winter in Las Vegas, what normally serves at The Cosmopolitan’s Boulevard Pool turns into The Ice Rink, named one the 10 best ice skating rinks in North America by USA Today in 2017. Alongside which you can help yourself to s’mores and the property’s seasonal F&B. New this year is The Chalet, a makeshift ski mountain lounge area, replete with an oversized firepit, cocktails and small bites. Reservations, which are required, are available for up to 102 people.

Trails for Winterized Exploration

Land Rover Driving Experience at The Equinox Golf Resort & Spa

Over in Manchester, Vermont, at The Equinox Golf Resort & Spa, they’re doing the holidays in style. The property’s 914 acres of Green Mountain trails offer enough winter activities to keep groups busy. There’s downhill skiing, cross country skiing—both for skill levels of all kinds—scenic sleigh rides, snow shoeing, ice skating, tubing and snowmobiling. Although offered year-round, Land Rover Experience Driving School’s off-road adventuring feels just that much cooler when riding through the snow; during the driving school, attendees will be able to learn and master unpredictable terrain.

The post-pandemic event landscape has slowly taken shape over the course of the past year. With new technologies emerging and the go-to tools becoming clearer, many organizers now have a blueprint for creating an effective and engaging event despite the changed environment.

It comes as no surprise that more organizers are now opting to host activations with virtual elements to create a hybrid experience that can thrive under new circumstances, such as the pandemic or travel limitations.

Here are three ways meeting professionals can benefit from recent technological developments to future-proof their events post-pandemic.

Take Recordings

One thing that has become more apparent during the pandemic is the importance of event accessibility. Whether people are not yet vaccinated, must self-isolate or still do not feel comfortable attending busy venues, having an option that can accommodate all delegates is key to making an event as inclusive as possible.

Keeping visual and audio recordings of events, or live streaming them, is a great way to offer alternative methods for viewing event content without having to create new, virtual-specific talks, panels or seminars, while ensuring ticket sales aren’t heavily impacted.

Using technology to provide high-quality video recordings of talks at live activations allows those who are attending to experience the event in its full capacity while virtual attendees can benefit from the same content.

These recordings can also be used elsewhere either as marketing material or as a pay-per-view service post-event to advertise the quality of talks and boost revenue after the event has finished, further future-proofing the event.

Read MoreWest Hollywood Takes to Virtual, Sees Amazing Results

Take Networking Online

One of the key live event components that was missed most during government lockdowns was networking and being able to go and meet new people, build connections and develop business opportunities.

Post-pandemic, people will inevitably have mixed feelings about close contact, especially with strangers. While social distancing is no longer a government mandate, the public will likely still be cautious when it comes to meeting new people in small spaces.

Taking advantage of digital platforms and taking networking online can allow people to still communicate and discover opportunities safely and securely. Supporting this alternative way of networking allows organizers to cater for those with varying levels of comfort when it comes to being in close contact with new people at events. Those who are happy to network traditionally can, and for those wanting to take a more cautious approach, online networking provides a safer alternative.

Digital networking also widens the pool of people attendees are likely to meet. It allows new delegates who wouldn’t usually be able to attend in person due to geographical boundaries to join in a virtual capacity.

Digitize as Much as Possible

The pandemic has forced events to advance a long way in a short period of time. With organizers having to plan their events around restrictions, enhanced safety precautions and public concern, there has been a push to adapt events so they can remain an important part of the business calendar.

Many traditional aspects of events now have digital counterparts to benefit virtual attendees and organizers should continue to take advantage of these long after the pandemic and restrictions end.

Digitizing as much content as possible is a great way to directly give attendees the information they need—whether they are virtual or live. For example, maps, schedules, sign-ups and bookings can all be transferred to a digital alternative to reduce the need for physical contact, minimize costs for things such as printing and distribution and create a streamlined experience for users.

Conclusion

The events landscape is going to look very different post-pandemic, and organizers need to adapt with the times if they want to reap maximum returns from their events.

By focusing on new technologies to improve ease of use, flexibility and safety, organizers can create future-proofed events that have the ability thrive.

 

Based in Florida, John D’Adamo, head of sales with VenuIQ, boasts more than 10 years of experience within the events industry and has built long standing relationships with some of the world’s most respected brands.

Laurie Munos

The Ritz-Carlton, Lake Tahoe has hired Munos as director of sales and marketing. Munos has spent more than 25 years in the industry, working most recently for Marriott International as area sales leader at San Francisco Airport Marriott Waterfront. Munos has held several leadership positions with Marriott International, including director of sales and marketing, account executive, senior sales executive and director of group sales. She also served as associate director of conventions and sales manager for The Ritz-Carlton, Kapalua in Maui.

Christian Maeder

Maeder has joined Montage Laguna Beach as hotel manager. Maeder brings 20 years of hospitality experience to the position, most recently serving as director of food and beverage at The Maybourne Beverly Hills. Among other properties he has worked for are Four Seasons Resort The Biltmore Santa Barbara and The Setai, Miami Beach, as director of food and beverage at both.

Adam Resnick

Resnick has been promoted to executive chef at Kimpton Marlowe Hotel in Boston. Most recently, Resnick was executive sous chef at Kimpton Marlowe’s Bambara Kitchen and Bar, where he started as a line cook, before becoming PM sous chef in under a year. He has served on task forces for Kimpton Hotels & Restaurants, from Florida to California. Resnick has also been chef at Highball Lounge at Kimpton Nine Zero Hotel in Boston and at several independent restaurants across Massachusetts.

Cliff Ryan and Larisa Summers

Convene, a hospitality, event and workspace services company, has appointed Ryan head of sales and Summers chief marketing officer. Each brings over 20 years of experience.

Ryan joins Convene from Yaymaker, an event host company, where he was vice president of business development. Ryan has also served as director of sales and business development for Cvent in Chicago and as sales director of health, beauty and wellness at Groupon. In 2006, he founded CR Sales Solutions and was the company’s president for over six years.

Summers most recently worked for Optoro, a sustainable retail company in Washington, D.C., as chief marketing officer. Before that, she was vice president of digital marketing and ecommerce at Zumba Fitness in Fort Lauderdale, Florida, and held leadership positions in sales at Best Buy, TheFind Inc, Buy.com and IDG.

Molly Flora

Flora is now director of The Spa at Resort at Squaw Creek, Lake Tahoe. She joins Squaw Creek from Auberge du Soleil in Napa County, California, where she served as spa manager. Before moving to the California hospitality and wellness scene, Flora was owner and operator of The Retreat Day Spa in Birmingham, Alabama, which she opened in 2016. She is also a founding member of Northern California Spa Professionals Association.

Rachel Kaiama

Island of Hawaii Visitors Bureau has named Kaiama destination manager. Kaiama has over 30 years of travel management experience, most recently serving as director of Travel Industry Management (TIM) Professional Programs with the School of Travel Industry Management at University of Hawaii at Manoa. Over the last three decades, she has held various additional roles in the university’s School of TIM.

Kevin Croke

Headquartered in Jupiter, Florida, Croke has founded Aries Hospitality Group (AHG), an organization that provides asset advisory and management services to owners and managers of independent and brand hotels, resorts, conference centers and other hospitality properties. In addition to serving as president of AHG, Croke is currently chief strategy officer at The Adia Development Group. Before his present positions, Croke held the role of vice president of sales and marketing at The National Conference Center in Washington, D.C. He has also held general management and sales and marketing leadership roles at TRYP Hotels by Wyndham, The Mayfair at Coconut Grove, Starwood Hotels and Resorts Worldwide and The Roosevelt Hotel in New York City.

George Mader

Mader is senior vice president of sales at SmartSource, a technology company for event and IT professionals, in Hauppauge, New York. Bringing over 20 years of sales leadership experience with technology brands, Mader worked most recently as senior vice president of sales at Maxxsure, a cyber risk solutions company, in Dallas.

Brian Speranza

Viceroy Hotels & Resorts has announced Speranza is assuming the position of area director of business and leisure travel and sales for Hotel Zetta, Hotel Zelos and Hotel Zeppelin, Viceroy’s Urban Retreats collection in San Francisco. Speranza has been in the hospitality industry for over a decade, beginning his career at Marriott International in Northern California. He later worked for The Peninsula New York in New York City in multiple sales and services management positions, most recently serving as corporate sales account manager.

Even on business, your break matters. You should enjoy it. Whether planning business travel for the purpose of team building or as an incentive trip, recreation should factor into your choice of city. Group recreation and shared business leisure experiences are opportunities to build trust and empathy in your professional relationships and to strengthen those connections. Recreation management experts at WalletHub published a comparative study of the 100 largest cities in the U.S. to determine the best and worst cities for recreation. Each city was evaluated based on four dimensions determined by 48 metrics weighted on a 100-point scale.

The Study

These four dimensions—entertainment accessibility and recreational facilities, the quality of the parks in the central city, weather and recreational costs—each have their own defining metrics. Some of the factors considered by experts were the number of attractions, prevalence of affordable restaurants and acres of parkland per 1,000 residents. The entertainment and recreational facilities scores are reached by metrics that weigh the quantity of indoor and outdoor recreational activities and the costs metrics consider these activities’ affordability and how much money goes into recreation. Here are the top seven cities with the highest “recreation-friendliness” scores in the country.

The Cities

1. Orlando, FL

Orlando takes first place as the No. 1 city for recreation. What Orlando lacks in the quality of its public parks it makes up for in theme parks, such as Walt Disney World Resort and Universal Orlando Resort. Consider taking the company on a water sports team building adventure—the city is covered in varied-sized bodies of water and flanked by Lake Apopka in the west, making it a fantastic spot for aquatic ecotourism. Of the many performing arts centers in Orlando, the Dr. Phillips Center for the Performing Arts is right downtown and hosts over 300 Broadway, ballet, music and comedy shows a year.

2. Las Vegas, NV

Conference facilities such as the Las Vegas Convention Center set the city apart from its competitors. This convention center is one of the largest in the world with 150,000 sq. ft. of meeting space and 600,000 sq. ft. of exhibition space. The city also boasts easily accessible hotel rooms along its Las Vegas strip, which is just a short distance from the convention center. Other popular attractions include sporting events at Allegiant Stadium, T-Mobile Arena, Las Vegas Motor Speedway and Las Vegas Ballpark. Visiting professionals can enjoy watching an NFL game or a NASCAR race at the track among colleagues.

3. San Diego, CA

san diego

This city’s average temperature of 72 degrees makes it the ideal spot for business leisure activity. Visitors to San Diego can choose from a number of water sports—fishing, kayaking, sailing, surfing, snorkeling—but the city also attracts visitors with its indoor recreation. Live music, dance and theater are not hard to find; downtown, the San Diego Symphony plays at Copley Symphony Hall and over on Shelter Island in San Diego Bay, guests can enjoy live music at Humphreys Concerts while gazing across the water toward the mainland. Hotels perched right on the beach are common in San Diego, such as the Hotel del Coronado, which also offers multiple meeting spaces varying vastly in size.

4. Cincinnati, OH

Cincinnati is full of fun team-building outdoor and indoor recreation with its comfortable weather and river attractions. The Ohio River is a popular spot for events, as it hosts the Ohio River Paddlefest and Riverfest, where you and your colleagues can watch fireworks shows over the Ohio River. You and your coworkers could see a professional baseball game at the Great American Ballpark. Looking for a more laidback event with a space to get out of the elements? A BB Riverboats lunch or dinner sightseeing cruise may be a great choice for your group. Another indoor option is to visit the Archery Arena, where you can play a game of dodgeball with foam-tipped arrows—for those coworkers that enjoy a thrilling, friendly competition.

5. Tampa, FL

Tampa Bay has abundant opportunities for wildlife exploration, but what makes Tampa special in this regard is its marine wildlife. Your group can visit the Florida Aquarium, which has 30,000 different species of aquatic plants and animals, or the Clearwater Marine Aquarium, quite popular for its rescued dolphins it homes and trains. Visit Boyd Hill Nature Preserve, 245 acres of parkland with trails and boardwalks to explore and hammocks to relax in, or the Bok Tower Gardens, a perfect spot to have lunch. Take a cruise with your group across the bay on one of its three major cruise lines. If you’re looking for an indoor location to spend the day exploring, visit the Tampa Bay History Museum, a Smithsonian Affiliate.

6. Honolulu, HI

Honolulu’s weather and parkland scores place it high on WalletHub’s list. Visit Honolulu Botanical Gardens to explore native plants and flowers that can only be found on the islands. The Sand Island State Recreation Area is close to downtown and full of Hawaiian wildlife. Whale watching is available from Dec. through May. If you have an active group, go deeper into the outdoors by mountain tubing, parasailing, snorkeling or scuba diving. There are also many opportunities for surfing and stand-up paddleboarding, such as Waikiki Beach Services or Hawaii Surf Guru. And if you’re looking for someplace inside, take a look at the historic royal Iolian Palace downtown or the Bishop Museum, the most extensive archive of the region’s natural history in the state.

7. Atlanta, GA

Atlanta’s parks and its weather make it a high-ranking city. Sports fans can see an Atlanta Hawks basketball game or the Atlanta Dream play, Atlanta’s WNBA team. Other Atlanta sporting events include NFL games at the Atlanta Falcons’ Mercedes-Benz Stadium and Atlanta Brave baseball games. Bask in the warm Georgia weather—consider picnicking or hiking in Sweetwater Creek State Park or Freedom Park, which has its own sculpture garden and outside artwork. And, finally, it’s never too late to learn to horseback ride at Chastain Horse Park—a potentially fun challenge for your team of professionals.

What do live entertainers do when there are no live people to entertain? They adapt. Much like meeting professionals, live entertainers have been hit hard by the pandemic. These vivacious performers who previously delighted stadiums filled with thousands of excited attendees have had to make due just like the rest of us—within the confines of their homes.

MoreHow to “Unlame” Your Virtual Meeting by Adding Visual Artists

Steve Max is one of those entertainers. Prepandemic, Max, who stirs crowds with his interactive “Simon Sez” shows, put on one of the most requested basketball halftime shows in the United States—as well as plenty of performances for corporate gatherings. But when the crowds stopped coming, Max had to map out a new plan of action.

Transition Hiccups

Making the transition from live to virtual has not been without its hurdles. Max says he was a latecomer to the Zoom boom, but his wife, Linda Harelick, who has been in daily Zoom meetings since the start of the pandemic, quickly brought him up to speed.

“’Simon Sez’ is very interactive and physical in nature, so sitting at my desk confined to a chair looking into a webcam that’s only two feet away just didn’t cut it. I required more space and freedom to move about, so I turned my den into a Zoom studio,” he says.

Max says he’s managed to find a way to generate that same energy even through a computer screen by being “extra animated and providing a more intimate experience.”

His experience is echoed by other entertainers. “We were used to the energy of a live audience. We feed off their energy, laughter and applause, and the energy created in a room between a live audience and a performer is a huge part of the experience,” says Jonathan Wee, one-half of the comedy act duo, The Passing Zone. Wee, along with Owen Morse, are regulars on NBC’s Today, and they have made appearances on many other well-known shows, including Hell’s Kitchen and MADtv.

“We have to rely on our memory of where and when audiences laugh. We have to trust what we know, from before, to know that people are laughing, whether we can hear them or not. We definitely miss that energy, and the give-and-take of a live performance,” Wee continues.

The Benefits of Entertaining Through a Screen

Despite being a novice to the virtual game, Max hopped on the train pretty early, doing his first virtual show in late March for a summer camp that caters to kids with cancer, an appearance he has been making for 18 years. “This winter ‘reunion’ show was a great way to keep in touch with very special clients. Campers as well as staff participated, and it went amazingly well for my first time ‘Zooming the Sez.’  In fact, the kid who won was playing from Israel.”

Since then, Max has hosted dozens of corporate meetings, his last one for accounting firm Ernst & Young.

Wee and Morse have done about 20 virtual events so far, and continue to get busier. The Passing Zone also offers a workshop where they teach their audience how to juggle. “The workshop is an excellent opportunity for the audience at home to get on their feet, get involved, and learn something completely new. And we’re able to watch them, individually, and offer pointers and advice based on what we’re seeing them do on the screen,” Wee says. “It creates an intimacy much greater than we can do when we’re on stage in front of a large audience.”

Indeed, Wee enthuses about this increased level of intimacy that Zooms allow. “We see their living rooms! We know their names!” Wee exclaims. “There is something magical that happens when, instead of the audience all gathering in one place to see us, we’re able to come to them, up close, wherever they are, and perform directly to them, in their world instead of ours. It’s amazingly intimate, and in some ways the audience can feel even more involved when they know we can see them.”

Another way Wee and Morse gets the audience involved virtually is by incorporating an image of someone from the group and attaching that face to a cloth dummy. “It’s a fun way to give someone attention and focus, make them the focus and star of the trick, while they are watching safely from home,” Wee says. They also offer the option of having someone join live via iPad, which is placed on the face of a mannequin, during which the duo will talk with the guest, ask questions—and throw flaming torches and chainsaws around the mannequin.

Is Virtual Corporate Entertainment the Future?

Just as remote work isn’t going anywhere, neither will virtual entertainment, say the experts. “We are quite certain that there will be virtual meetings, even after in-person events resume,” Wee says. “Also, in-person events are likely to have a virtual aspect to them, so even when we are on stage again in front of a live audience, we’ll be used to the experience of entertaining those who may be joining from another location—probably their living room—and we’ll be ready to address the virtual audience as well as the audience in front of us. We definitely plan to keep our virtual studio up and running.”

As for Max, he’s just as certain that virtual will remain a part of his performances. “Companies have seen that with a laptop and a plethora of online video-conference platforms, they can continue to run their businesses while offering employees the option of working remotely either full- or part-time. And if that’s the case, then Steve Max will be ready to liven up their next meeting with a hilarious game of ‘Simon Sez,’ whether it be in-person or online.”

Pattie Kempka, director of national meetings and conferences with Ducks Unlimited, produces big, complicated events over multiple days with thousands of people year-round, but in a world where everything from computer chips and paper to chicken and culinary staff are in short supply, a small holiday lunch is forcing her to get creative.

Kempka couldn’t find a caterer to manage a meal for 20 people. “I never thought about caterers I have used for years not having the ability to service,” she said. She finally found a supplier who could provide rolled chicken breast with spinach and rice but had to send her staff to pick up and serve. She had to be thoughtful about the menu because she doesn’t have hot boxes on-property and needed something that could be easily reheated.

She even bought dinner plates and silverware so she would have it on hand instead of stressing about renting. “You have to be really flexible this holiday,” she said. “I am learning to plan way ahead.”

What makes planning even more difficult is that the staffing shortages are paired with pandemic protocol requirements. For her lunch for 200 staff members, for the first time, she opted for plated meals instead of a buffet for safety reasons.

Creative Catering

Kempka isn’t alone. Lauren Eck, regional director of catering sales in Texas for Wolfgang Puck Catering (WPC), said meeting organizers are getting creative with new ways to stretch what staffing is available. “Less tray passing and more food stations,” she suggested.

WPC has been able to acquire poultry during the national chicken tender shortage of 2021, but prices are going up. “You can almost get NY steak for the same price as chicken,” Eck said. And sometimes she has to send her staff in a catering truck to pick up equipment because the rental company doesn’t have the ability to deliver.

She suggests that clients be open to swapping out menu items depending on what is available. “People watch the news, so they understand what is going on when we explain the situation,” she said.

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The need to be nimble and flexible is particularly important when the timeline is short. Companies planning holiday parties now may find few options. She has been able to accommodate some groups by aligning their menu with something her team is already preparing if they are open to the idea.

“This has not been a traditional holiday season,” she said.

Bill Hansen, CEO of Bill Hansen Catering, shared the following comment: “Rising food prices concern us all, whether you’re in the catering business or simply buying groceries for your family. Careful shopping is one way to keep costs down, and buying in bulk can also reduce your food expenses.  There still are ‘deals’ available, but you need to invest your time finding them to save some of your treasure.”

Rolling Shortages

The Great Resignation is being felt on the road as well. Greg Natterstad, transportation manager for Boston with CSI DMC, said there is a dearth of drivers across the country. That goes for Sprinter vans, commercial buses, taxis and Uber drivers. He attributed the lack of operators to a combination of retirements, career changes when work dried up and people not being comfortable in an enclosed space. “Finding available equipment and drivers right now is like a puzzle,” he said. Different size vehicles require different licenses and some companies sold off their fleet or changed business models, so fewer are available.

Natterstad described a program that as a broker he would source from two companies that required seven different vendors to get enough capacity, even with all the seats filled. “We have come a long way with mask wearing and increasing demand, but there is a lag in employees,” he said.

When drivers are available, prices are going up. Incentives, pay raises and higher fuel charges are increasing prices by 20 percent or more. “I see that continuing in 2022,” he predicted.

There are only 77 reported cases of the fourth Covid variant, Omicron, in South Africa and 19 in Botswana as of Nov. 30. Yet in just two weeks, the variant is known to have spread to 17 countries: South Africa, Botswana, Belgium, Brazil, Canada, Czech Republic, Denmark, Germany, Israel, Italy, Japan, the Netherlands, Portugal, Spain, Sweden, Switzerland, as well as Hong Kong and Reunion, a French island. World leaders are closing borders and issuing tighter restrictions. But what does this mean for meeting planners and business travelers? Is it time to “lift and shift” events again?

There isn’t much consensus on how countries should respond and whether international travel should be suspended. Still, and perhaps partially a result, many travelers have found themselves stranded since the weekend, hundreds of flights are suspended, and some events are already being canceled.

In the last week, major global events, sporting events and holiday parties across Europe and Africa have slowly been getting called off. The U.K. has already seen large gatherings canceled, as the country is currently experiencing 14 reported Omicron cases.

As of Nov. 30, widespread rescissions have not quite reached the U.S., but fears certainly have. Holiday travelers are adjusting their trips. Airlines are seeing travelers push their flights back to the early months of the new year, rather than cancel them outright.

PCMA President & CEO Sherrif Karamat, who is bringing vaccinated meeting professionals to Las Vegas in six weeks for Convening Leaders 2022, encouraged the business events industry to remain vigilant. “Volatility around this virus is expected and will continue, thus we cannot lose sight of the importance of being safe—wearing a mask, being vaccinated—and listening to the facts delivered by medical experts so we can continue to run our businesses effectively.”

A cautious, collaborative and measured approach by meeting planners, destinations and venues has prevented mass corporate event cancellations thus far. “Partners are working together at an unprecedented level,” said Destinations International CEO Don Welsh. Welsh and his colleagues remain pleased with the comeback of association meetings and large and small corporate meetings. From Mexico to the U.K., strict health and security standards remain in place, Welsh said, adding that “requirements are probably going to be with us for the foreseeable future.” But this is what has made for a successful comeback of meetings and events, and what preserves the industry against the Omicron variant.

As of Monday, India, Italy and Denmark are mandating that travelers from southern Africa show proof of a negative PCR test taken within 72 hours of boarding, take a test upon their arrival and quarantine for 10-14 days, depending on the constraints of the country. Argentina requires these steps of anyone arriving from any part the African continent, and noncitizens and nonresidents have to show proof of health insurance that covers Covid-19 infection to enter the country.

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Ireland and Spain are only requiring their visitors and returners to quarantine for up to 14 days. Morocco, on the other hand, has entirely closed its borders for the next two months—even to their returning citizens. Israel has also closed its borders but is allowing citizens and permanent residents with a negative Covid test to return home to quarantine.

Many countries are halting almost all inbound flights from the southern African countries. Kuwait, Saudi Arabia, Brazil, the UAE and Egypt have halted nearly all flights from the region.

The following countries and regions are closed to inbound international air travel from eight countries in southern Africa.

Angola
Australia
Canada
China
Hong Kong
Fiji
France
Germany
Greece
Indonesia
Japan
Maldives
Malta
Netherlands
New Zealand
Oman
Pakistan
Philippines
Russia
Rwanda
Singapore
Sri Lanka
Turkey
U.K.
U.S.

It is yet unclear how this virus variant will react to the Covid vaccine. The World Health Organization has reported that those who’ve contracted Covid-19 previously may be more susceptible to the Omicron variant, compared to the Delta or other variants that appeared in the last year; but the variant’s severity is still a question among scientists.

The PCR test has proven successful in Omicron infection detection. Most countries requiring testing for entry due to Omicron will require you to take a PCR or other viral test before departing from the southern African continent.

Completing your vaccination is still recommended, however, as evidence has determined vaccines reduce the severity of symptoms of the Delta variant and can prevent symptomatic contraction altogether. Medical and research virologists are racing to test and answer the question of how best to combat the newest variant’s spread.

But there is very little that virologists can tell us about the success of vaccines in the face of Omicron at this point. What we do know is that this variant spreads fast, perhaps faster than any variant we’ve seen yet, according to virologists at the University of Texas Medical Branch. So, it’s best not to get used to forgetting your mask while walking out the door.