For meeting professionals tasked with answering questions about the security concerns when sourcing a city such as Portland, Mayor Ted Wheeler has answers.

“Portland, like many other cities has experienced a number of challenges,” Wheeler says, “particularly since the beginning of the pandemic and we are here to say that we have doubled our efforts in addressing the humanitarian crisis and homelessness on our streets and our goal there is to get people off the streets and helping by intervening as quickly and as humanely as possible to help connect people with the resources they need to get off the streets,” he says. “We’re already seeing good results on that front.”

People are noticing. Wheeler noted that Portland was recently recognized as one of the most livable cities in the country, ranking eighth among the top 10, according to U.S. News & World Report. “We’ve made great inroads to improving public safety for the community at large,” he said. “And we know as you’re working on behalf of your clients, they’re going to ask you questions about how safe attendees will be, what type of livability situations they will be walking into and we want you to know I’m really happy with the progress we have made.”

Next-level Meeting Venues

Located on the east side of the Willamette River, the correct pronunciation rhymes with “dammit,” as any local will be quick to point out, is the over 478,000-square-foot Oregon Convention Center, which is located adjacent to Portland’s nearly 20,000-seat Moda Center and features five exhibition halls, two ballrooms, massive pre-function areas and concourses and two outdoor plazas. The Oregon Convention Center is also home to Stir Bistro and Lounge and Portland Coffee Roasters, which serves Blue Star Donuts—a local favorite—providing attendees with space to break out and refresh.

Read MorePortland, Oregon: City of Roses Focuses on Equality

But perhaps what sets the Oregon Convention Center apart from other large-scale meeting venues is the personality imbued onto the space through the convention center’s art collection. In fact, it is the largest in the world, valued at more than $2 million. The Principia Foucault pendulum—also the largest of its kind on the planet—swings high over one of the pre-function spaces and is surrounded by countless murals and other large, mixed-media constructions throughout.

oregon convention center exhibit hall

Another aspect of the Oregon Convention Center that sets it apart is its commitment to sustainability, which first kicked off in 2004 and was the first employee-led campaign for energy efficiency. Those efforts led to the convention center to being the first in the United States to achieve the Leadership in Energy and Environmental Design (LEED) certification, rising up to LEED Silver level in 2008 and then leveling up to Platinum—the highest level of certification. So, it comes as no surprise that the convention center has over 6,500 solar panels installed at the facility (one of the largest solar arrays at a convention center in the U.S.) and offsets 100% of energy consumption with energy from renewable sources.

Other perks of hosting at the convention center include street-level loading docks with two drive-up ramps and catering services provided by Levey Foods and headed by Senior Executive Chef Allan Wambaa.

Nearby hotel options include the over 500-room Portland Marriott Downtown Waterfront with stunning views of the river and even the decommissioned submarine used during the filming of Hunt for Red October. The spacious and modern venue is decorated with a fun bicycle theme and features 46,000 sq. ft. of meeting space across a total of 33 meeting rooms, boasting the 14,144-square-foot Oregon Ballroom—expanding the options of hosting east of the river.

Willamette meeting room at Marriott Portland Downtown Waterfront
Willamette meeting room at Marriott Portland Downtown Waterfront

However, Portland Marriott Downtown Waterfront also offers more than what’s immediately visible. A 15,550-square-foot exhibition hall with 10-foot ceilings is located below street level on the property and can accommodate 69 -106 booths and up to 1,000 people for a reception.

Brewing Culture

Portland is home to a galaxy of breweries, wineries and distilleries, many of which have ample meeting space to host private events. Freeland Spirits is a woman-owned and operated distillery in Portland and belongs to the 2% of distilleries around the globe to share that commonality. Freeland Spirits produces vodka, gin and bourbon with an extensive list of custom cocktails and flights. The distillery has an indoor capacity of up to 40 with an outdoor patio that can accommodate an additional 20-25 guests. Tours of the distilling facility are available for up to 20 people.

Some of the Freeland Classics include the Five Star Old Fashioned made Freeland Bourbon, vanilla simple syrup and cinnamon bitters or the Spice Pear Fizz made with Freeland Gin, pear juice, lemon juice, thyme simple syrup, cardamom bitters, vanilla extract and sparkling water. “Drinking snacks,” such as hummus and pita, herbed popcorn and mixed olives are also available.

Ponzi Vineyards is maybe one of Portland’s most storied wineries with founders Dick and Nancy first arriving in the Willamette Valley in the late 1960s and is known for producing a world-renowned pinot noir. The family purchased 20 acres in the region just southwest of Portland following an extensive search for the perfect location including scouting land in Burgundy, France.

The Founders Room at Laurelwood, Ponzi Vineyards.
The Founders Room at Ponzi Vineyards.

In 2021, Bollinger family acquired Ponzi Vineyards with the goal of the continued production of high-quality pinot noir and chardonnay. But Ponzi is more than just vino. Led by Executive Chef Nathan Jones, guests can enjoy custom and creative menus featuring dishes such as scallop ceviche, Oregon Mushroom crostini and the stew-like beef daube with fall vegetables—all perfect for pairing with one of Ponzi’s featured wines.

The elegant meeting space at Ponzi Vineyards offers planners several options depending on the size of their group with space for 12 to 50 guests. The Laurelwood at Ponzi features a terrace overlooking the sprawling vineyards, The Pearl meeting space is slightly smaller with a private bar and floor-to-ceiling windows with an adjoining terrace and The Founders Room is a spacious dining room that can accommodate up to 50 guests for dinner. In addition, The Laurelwood also features the Vineyard Green, perfect for expanding meeting options while providing a natural transition from indoor meeting space to the vineyard.

Makers Market

Portland is teeming with talented makers who not only produce quality items of all sorts but take part in teaching their craft to others eager to create something new and unexpected. Bullseye Glass Co. offers classes that demonstrate the craft of glass blowing, along with the history of the craft and allow participants the chance to create vibrant glass coasters that are a great takeaway from an event.

Before making their coasters, participants are given a tour of the facility—arguably one of the first artist-based makers businesses in the city—to see how Bullseye produces handcrafted kiln-glass using an expansive palette of colors. What began in 1974 as a collaboration of community artists has since evolved into a small business with worldwide distribution and influence.

Wheeler explained that while the pandemic presented a slew of issues for Portland to contend with, it also provided an opportunity for the city to reevaluate as the post-pandemic recovery continues. As opportunities continue to expand in Portland, it’s vital that economic prosperity is shared by all members of the community. “We have made a huge commitment to equitable economic prosperity,” Wheeler says. One example of this is My People’s Market, he says. “It’s part of a larger program we have through the city to encourage minority entrepreneurship in the City of Portland.”

Program participants learn how to create products, market and distribute them. “They get to try out in real-time with the public at large at these My People Market events—and they’re hugely successful in the City of Portland.” Event planners can host pop-up My People Markets during events creating the opportunity for something that’s “fun, innovative, different and creative that’s typically Portland,” Wheeler says. “We think all conventions can benefit from this.”

Portland by Any Other Name

Portlanders will tell you their city goes by many different names—all of which highlight various aspects of the city that make it an exciting and unique place to host meetings. The moniker “Stumptown” was first coined in the 1840s when the city was expanding at such a fast rate there wasn’t a workforce large enough to keep up with the removal of tree stumps—having a lasting impact on locals.

Another popular nickname, Rip City, first came about in 1971 during the first season of the Portland Trailblazers when then-announcer Bill Schonely after Blazers’ guard Jim Barnett sank a long-distance shot—three-pointers did not yet exist—and Schonely exclaimed “Rip City, baby!” as Barnet gave Portland renewed hope in defeating the great LA Lakers.

However, Portland’s official nickname is “The City of Roses,” although it wasn’t made official by the Portland City Council until 2003 and dates back to 1888 when it was christened as such by visitors at an Episcopal Church convention in the city when the same year Portland’s Rose Society was formed. Portland held it’s first Rose Show in 1889.

But regardless of what you choose to call it, planners can take advantage of the easy access the city provides to numerous and diverse meeting venues, beautiful hotels, an immense foodie scene and countless activities. “We are the city that’s known for a lot of great things,” says Portland Mayor Ted Wheeler. “We have terrific culinary opportunities, travel opportunities, we’re within spitting distance of the Cascade Mountains, and we’re also very close to the Oregon coast, both of which are spectacular.” In other words, there’s always something amazing just outside of your meeting room.

And getting from bed to boardroom is truly a sinch for attendees, removing the hurdle from any planners’ playbook. Portland is known as one of the most walkable cities in the country and is a perfect way to explore and discover. Portland’s MAX light rail provides a quick way to move throughout the city and runs every 15 minutes. “We have so much to offer in terms of really good transportation and hospitality, the restaurants are just amazing and there’s just so much to see, so much to do and Portlanders are just really great people,” Wheeler says.

Motivating the next generation of incentive travel winners will require a completely fresh approach, according to a new Leadership InSITEs study from SITE Foundation. Gen Z is an independent, digitally comfortable group that will require a new set of tools to design programs that resonate authentically to promote company goals.

In an exclusive Smart Chat Live! webinar session last week, Padraic Gilligan, chief marketing officer at SITE Global and Marci Armstrong, a professor of customer engagement at Southern Methodist University’s Cox School of Business, shared key takeaways from one-on-one extensive interviews with 37 C-Suite executives across 16 industries.

Watch Smart Chat Live! Webinar On Demand.

Game On

A major eye opener about what the future holds for incentive travel— and possibly the future of meetings in general—is the emergence of a new generation of employees who require more targeted approaches to engage them.

“They’re very diverse, they’re very inclusive, and experiences are critically important to them,” Armstrong stated, “they want adventure, and they want new experiences.”

Approaches that work for these younger employees, according to Armstrong: in-office games and other digital adaptations.

On the positive side, Gen Z is incredibly work-focused and engages with social initiatives such as sustainability, diversity and inclusion when the initiative is more than lip service. If a company does not walk the walk, they are unlikely to retain these workers.

“It’s very different than any other generation. If they accept a job and then they get there and it’s not real, they leave,” Armstrong explained, “92% of them said: I won’t stay. This influences what job I take, and I won’t stay if I get there and find out it isn’t real.”

Read how SITE Classic Engaged the Next Generation.

Appealing to Gen Z’s authentic style and personality is ultimately one of the biggest factors in eliciting interest and engagement. That could translate into appealing to their own culture or ethnicity to make the experience extremely personal to them.

Gilligan highlighted Gen Z’s desire to have meaningful purposeful travel, “[They have] this need for a real authentic experience in a destination. I don’t want to be a tourist. I want to be in that destination the way a local would.”

The same goes for motivational programs. Connect it to measurable shared goals and you can earn their enthusiastic buy-in. Meaningful travel incentives are a huge factor in getting the Gen Z workers to buy into the organization’s goals, especially if they can take a picture of the view from their hotel and post on TikTok with a note about winning for being the top employee.

“They want real opportunities to share their world with everyone else with the community they work with,” Armstrong said. Gen Z activists are likely to use their social media accounts to influence others on topics they care about.

Flexible Schedules

Once a Gen Z worker has qualified for an incentive trip, they are not looking for structured group activities. “Give them options for excursions,” Armstrong suggested, “they love that individuality and opportunity to craft their own schedule, not the entire time, but part of the time.”

3 Bonus Take Aways from the Webinar

  1. Leaders are now exploring how to expand the use of incentive travel rewards beyond sales teams.
  2. The strongest incentive travel programs will be ones that keep up with the changing workplace trends driven by technology and new generations of employees.
  3. Incentive travel users will harness the networks, pathways, and relationships forged by programs to not just improve performance, but to also increase and enhance employee trust—especially as hybrid and remote working continues.

 

A sound body and mind makes for a sound meeting planner who creates fantastic events. But how does one create a sound body and mind? The same way one creates events. You take it day by day, communicate (internally rather than externally) and execute.

Smart Meetings wrote a bit about how meeting planners can ensure their health and wellness is in top-tier shape, so they can pass on the good vibes to their attendees.

Say No to Anger

A man leaning out of his white car and shouting

Sometimes, not getting angry takes work. The bills need to be paid, the house needs cleaning and your back hurts. And at the beginning of 2022, Covid was still at the top of many people’s minds, and meeting planners took on a new role they hadn’t anticipated: policing Covid safety. Not only did this create discomfort for planners, but for attendees as well, with varying opinions and feelings about the matter as a whole.

Author and conflict management expert Elaine Parke’s habit-forming model can steer one away from anger altogether. It all comes down to creating good mental habits.

Healthy You: The Memory Games

Misplacing your keys is one thing. Forgetting to order catering for a group of 300 is another. No matter what you’re forgetting, it can be frustrating when you do.

Research has shown that—like any muscle—if you don’t use it, you really will lose it. Your brain, that is. Brain games, such as Scrabble, and Words With Friends, are one way to make sure your brain is as sharp as can be. But that’s not all, read on for more.

Healthy You: Biohacks for Planners

A 3D render of a human brain, representing biohacks.

The word “biohacking” has gained popularity in recent years, but the term has been around for a while, with some taking it to sci-fi level proportions.

But you need not take it there. There are plenty of ways to naturally biohack, and it only includes slight tweaks to what you’re probably already doing.

The Spa: From Luxury to Preventative Medicine

woman laying on stomach getting spa treatment with large leaves on her back

Health consciousness is at an all-time high, and so is the health industry, which is projected to see a year-over-year increase of at least 5%. Lacey Matsumoto, new spa director for Four Seasons Resort Lanai’s Hawanawana Spa, has seen increased interest in the wellness industry and the spa industry in particular.

Matusumoto shares the details of this trend, as well as how meeting professionals can incorporate wellness into their group’s stay.

Results from a Healthy IMEX Challenge

Sport and fitness equipment, dumbbells, fitness shoes and measuring tape

Coming fresh off the heels of a pandemic, IMEX set an in-person attendance record. And like its high attendance numbers, many participants’ step count followed suit, with many clocking 20,000 steps or more daily walking around the floor.

But beyond steps, attendees were also involved in more intentional health challenges. At the event, participants could go for the 5K IMEXrun on The Strip, hit morning yoga or join a meditation session. Smart Meetings talked to some attendees who found a way to stick to their fitness goals.

Editor’s note: This Week in Travel (TWT) is your essential guide to smoothing the road from here to there for your attendees and yourself.

Hard Rock Clarifies Mirage Is Not Closing

In a release on Nov. 8, Hard Rock International issued a statement that it had been inaccurately reported in the Las Vegas press that the company would be closing The Mirage Hotel & Casino, which it has agreed to acquire for $1.075 billion.

“There are no current plans to cease operation of The Mirage and any reporting to the contrary is inaccurate,” read the statement. “Yesterday, the Nevada Gaming Control Board unanimously recommended to the Nevada Gaming Commission that it approve Hard Rock International’s licensure and acquisition of The Mirage Hotel & Casino.”

The release went on to quote Hard Rock Chairman James Allen as saying, “We do not have definitive plans to close the property at this time, but for full transparency, that could be an option a year and a half down the road.”

Travel Weekly reported that in a presentation to the Nevada Gaming Control Board, Allen outlined some of Hard Rock’s plans to redevelop the Mirage into the Hard Rock Hotel & Casino Las Vegas. Those plans include a top-to-bottom renovation and the addition of a guitar-shaped tower for guest suites as well as a major expansion of meetings and events space.

Sustainability: IATA Teams with Travalyst, Radisson Joins GSTC

The International Air Transport Association (IATA) has announced that it is partnering with Travalyst, the not-for-profit sustainability in tourism industry organization founded by Prince Harry, Duke of Sussex, in 2019.

The groups “have joined forces with the aim of providing consumers with a consistent, accurate and widely available calculation of their carbon footprint from air travel,” said IATA in a release.

Read MoreTWT: IATA Sees Full Travel Recovery, More Destinations Relax Rules

“This new and major collaboration effort will bring even greater transparency, accuracy and consistency to how a traveler’s carbon footprint is calculated. [The collaboration] will focus on both data and standard methodology for route-based passenger CO2 emissions calculations for aviation at scale. This will include a shared position on how to account for sustainable aviation fuel.”

Sally Davey, CEO at Travalyst, said in the statement that, “This is the first time that airlines and the travel technology sector have come together in this way. As such, it is a milestone moment in the decarbonization of the sector. In the face of the climate emergency, travelers want and need clear and unequivocal information about their carbon footprint on which to base travel decisions. Today, we are bringing some of the leading travel brands around the table with the world’s leading airline association, with the aim of easily providing consumers with the most accurate carbon calculations.”

Radisson Joins Global Sustainable Tourism Council

In other sustainable news in the hotels sector, Radisson Hotels has announced that it is joining the Global Sustainable Tourism Council (GSTC). The Group’s membership in the GSTC “forms part of its strategic focus to drive cross-industry cooperation and establish transparent and measurable standards for sustainability within the hospitality industry, as well as foster increased coordination between the private and public sector.”

Air Canada Inaugurates Flights at JFK

Air Canada will begin new double-daily Toronto and daily Montreal service to John F. Kennedy International Airport (JFK) beginning in March 2023. There will also be new four-times weekly Toronto-Sacramento flights starting in June and the restoration of service on 13 other routes including Calgary-Los Angeles starting on May 1.

New services to New York’s JFK will begin March 26 and will be operated by Air Canada Express using an Embraer E175 aircraft with 76 seats in a Business and Economy Class configuration. The airline currently flies out of LaGuardia Airport (LGA) and Newark Liberty International Airport (EWR). With the addition of the JFK flights in March, the airline will be operating 39 daily flights from six Canadian cities (Vancouver, Calgary, Toronto, Montreal, Ottawa, Halifax) into New York City’s three major airports (JFK, Newark, LaGuardia).

 

Now, more than ever, meeting professionals need timely updates about how evolving technology can help them deliver smoother registration, better engagement and more valuable data insights for in-person, virtual and hybrid events. This year, Smart Meetings experts, including event tech correspondent Brandt Krueger, shared the real story behind the hype.

State of Virtual Meeting Tools

Video Chat Conference User Interface

Smart Meetings chatted with experts to find out if the future is really hybrid or everyone just wants to shake hands in a ballroom. It turns out, the answer is somewhere in the middle. Bizzabo Chief Marketing officer Alon Alroy predicted steady growth of virtual events. But even in the hybrid setting, organizers need to be mindful of how they are engaging their attendees.

Joanna Pineda, CEO of Matrix Group International, advised organizers to avoid stale moments by changing the physicality of the event for those who are hybrid attendees and ultimately giving attendees a memorable experience regardless of their location. This is what you need to know.

How to Harness the Lasting Power of Virtual Meetings

Illustrated image of people in virtual meeting.

One hill for event planners to climb during the pandemic was trying to engage online attendees in a way that avoided the FOMO (fear of missing out) of being a digital participant. Smart Meetings spoke with experts on creative ways to be engage everyone during hybrid events.

Activities such as trivia challenges that both in-person and online attendees can participate in were big hits. Experts also suggested using online surveys and breakout rooms to facilitate ongoing. Read for more engaging ideas.

Make Hybrid Events Worth Every Dollar for Virtual Attendees

A vector image of two people high-fiving through smart phones.

Engagement and retention. We all want it, but at what cost? One simple way to give virtual attendees as exciting of an experience as in-person audiences is to hire an online emcee, providing a personalized experience. Another tip is giving online participants a backstage experience only available to them, including interviews with the speakers or entertainer.

Ultimately, exclusivity is key. What can the online participants get that the in-person attendees don’t have access to? What makes it special? We have some suggestions.

Tech Tips from the Top: Breaking Barriers and Defining Hybrid

A TV camera set up on a tripod records a blurry stage in the background.

When it comes to hybrid meetings, the details matter—green screens, lights, microphones all have to be checked twice to pull off the mix seamlessly. Though planners have been slightly overwhelmed by the choice of platforms to host these spaces on, what is clear is that technology is not one size fits all.

Technology should reflect the needs of specific audiences. That doesn’t mean you have to break the bank. Just use what you already have to appropriately. Here are some Smart Tips.

My Event Tech Checklist

Concentrated professional female journalist browsing information using computer in office

Smart Meetings’ event tech correspondent Brandt Krueger offers up a “technology checklist” for events. Shiny and new is not necessarily the most important thing. Krueger argues that “purpose” is the most important, and that often new technology does little to improve your event.

Event organizers should be asking themselves: how does this technology benefit or improve the attendee experience, or does it fix an underlining issue? Can the use of technology be measured with ROI? You can access the checklist here.

Gigi Fernandez and Bryan Fox

image of bryan fox on left and gigi fernandez on right
Bryan Fox (left) and Gigi Fernandez (right)

Fernandez is touring tennis professional and Cox is director of racquet sports for Innisbrook, A Salamander Resort in Tampa Bay, Florida.

Fernandez, hall of famer and winner of 17 Grand Slam doubles titles, is considered one of the best doubles players of all time. She also won two Olympic Gold Medals with Mary Joe Fernandez. Fernandez has coached recreational players for more than a decade and she has also worked with the Puerto Rican National Team.

Fox has more than two decades of experience as a tennis professional. Before joining Innisbrook, he worked as a tennis professional for Lancaster Country Club and Hempfield Recreational Center in Pennsylvania, and director of tennis for Palisades Tennis Center in California.

Tiffany Rioux

headshot of tiffany rioux

Rioux is director of sales and marketing for InterContinental Washington D.C.—The Wharf. Before this, she worked as director of sales and business development at The Dupont Circle Hotel Washington D.C. She also worked as opening director of sales at Conrad Washington D.C., and director of sales and marketing at Rosewood Hotel Washington D.C. and Capella Hotel Washington D.C.

Pornphan Chumjai

image of pornphan chumjai

Chumjai is spa manager for the Thailand-based Melia Chiang Mai. She comes from Cross Chiang Mai Riverside, where she established the hotel’s spa and became its spa manager. She also worked as spa manager at Centara Duangtawan Chiang Mai and Siripanna Villa Resort & Spa.

Amy Sirmons

headshot of amy sirmons

Sirmons is director of sales and marketing for The Art Hotel Denver, Curio Collection by Hilton. She has spent much of her career with Hilton, most recently working as director of sales and marketing for The Hilton Alpharetta, Curio Collection by Hilton. Before this, she worked in this same role for Embassy Suites by Hilton Atlanta Kennesaw Town Center. In 2016, she was named Commonwealth Hotels’ first Full-service Director of Sales and Marketing of the Year.

James Montgomery

headshot of james montgomery

Montgomery is general manager for AC Hotel Dallas by the Galleria and Residence Inn by Marriott Dallas. He comes from Westin Dallas Stonebriar Golf Resort & Spa in Frisco, Texas, where he worked as general manager.

Michael Woody

image of michael woody

Visit Seattle welcomed Woody as senior vice president of community engagement and public affairs, effective Jan. 3, 2023. Woody previously worked as chief tourism officer for Visit Galveston in Texas. He also worked as publisher for American Airlines’ inflight magazines.

Read MoreSeattle Convention Center Set to Open Summit Expansion Next Month

Whitney Delamore

image of whitney delamore

Delamore is sales enablement manager for Array, a content engagement solution for life sciences meetings based in Denver. She has 15 years of experience in meetings and events, most recently working as manager of sales enablement for BCD Meetings & Events.

Angelina Covington

image of angelina covington

Hilton Sandestin Beach Golf Resort & Spa named Covington general manager. Covington joined the property in 2003 as restaurant manager of Sandcastles, one of the property’s on-site restaurants. Most recently, she worked as director of hotel operations. She will lead the property’s $30 million renovation, slated for completion in 2024.

Simon Rodrigues

headshot of simon rodrigues

Rodrigues is director of sales and marketing for Raffles Boston Back Bay Hotel & Residences, scheduled to open summer 2023. Rodrigues most recently worked for Chatham Bars Inn in Massachusetts as director of sales and marketing. Before this, he worked as director of corporate and entertainment sales for Mandarin Oriental, Boston, as well as associate director of sales at Taj Boston Hotel.

After six years of planning, in January of 2023, a renamed Seattle Convention Center will open a 573,770-square-foot Summit building blocks from the original Arch building in the heart of downtown, doubling the convention capacity to over a million sq. ft. and opening new ways of meeting in the Emerald City.

When the expansion was announced in 2017, the convention center was known as Washington State Convention Center, but the new name and differentiated buildings better reflect the location, funding and profile of the venues, Jeff Blosser, president and CEO of Seattle Convention Center shared.

A recent tour of Arch and a hard-hat sneak peek of the 99% complete Summit highlighted the unique features at each facility.

Summit Expansion

When real estate brokerage company Redfin loads in Jan. 12 for the building’s soft opening, attendees will find several eye-catching spaces, including a living wall at the entrance lined with planters.

A colorful, 58,000 sq. ft. ballroom is crowned with 3,900 hanging recycled wormwood planks—only a fraction of the recycled materials used throughout the building. Theatrical lighting and blackout curtains are a touch away if the need arises to cover the 125-ft. by 75-ft. wall of windows.

The Hillclimb is a wide, suspended stair with radiant floor heating that doubles as hanging and meeting space overlooking Pike Place Market, Elliott Bay and the Olympic and Cascade Mountain ranges.

A massive “flex room” of 100,000 sq. ft. with no columns offers privacy and flexibility. Public art in the retail space weaves the stories of the local community into the building, including a carved wood “chandelier” that stretches across the grand entrance, casting shadows on the floor that call to mind the light of a sun-dappled forest floor.

Local restauranteur Ethan Stowell of Cortina fame will open an outlet called Bombo in the lobby for lively, all-day dining.

The entire building encompasses 20% more open, prefunction space to fit how people want to connect post-pandemic.

Original Arch

seattle convention center's arch building exterior
Arch building

When the original building was constructed in 1988, it was designed in the style of grand hotels, explained Kelly Saling, Visit Seattle chief sales officer. It was part of the community, with retail on the first three floors and a robust public art program.

Now, quarterly rotating exhibitions augment the permanent collection. Three expansions, including the acquisition of a museum next door (now known as The Conference Center) added up to Arch’s current 469,988 sq. ft. of event space (205,000 sq. ft. of exhibit space).

The signature space is a 10,000 sq. ft. glass skybridge with an arched atrium over Pike Street. It marries the two sides of the building and provides a dramatic backdrop to dinners and meetings.

Local, woman-owned Juicy Café offers raw, cold-pressed refreshments in the common area.

Savory and Sustainable

What the two locations have in common is a commitment to fresh, creative catering and environmental sustainability.

Aramark Sports and Entertainment Executive Chef Jose Chavez came from Four Seasons Hotel Seattle and will be overseeing operations at both “made-from-scratch” kitchen facilities, including a bakery where the majority of the bread will be baked on-site with a cafe selling to locals.

The entire operation diverts 77% of waste from landfills and donates excess food to local homeless training program FareStart. “We hope to get to 85% diversion and are pushing the limits as far as we can,” said Blosser.

Arch is LEED Silver-rated and a new $10 million investment will improve adjoining Freeway Park, upgrading amenities for convention attendees and the community. Summit is already LEED Gold certified and targeting Platinum certification. A 14,000-square-foot Garden Terrace will reduce the urban area’s heat island effect. Rainwater will be collected and used for landscape irrigation and climate control, reducing water usage by a project 89%. Air handling units can run on all outside air to save energy. Light bounces between floors through overlooks in the 14-story atrium and carefully designed windows.

Upgraded Guest Rooms

hyatt regency seattle exterior
Hyatt Regency Seattle

The new convention center complex is surrounded by 15,000 guest rooms in the busy city, including a new convention center headquarters hotel across the street from Summit building, Hyatt Regency Seattle and upgraded spaces at two other convention center properties, Sheraton Grand Seattle and The Westin Seattle.

Hyatt operates what it calls A Seattle Collection—three convention center hotels that make up a campus including Hyatt at Olive 8 (346 guest rooms and 12,000 sq. ft.) and Grand Hyatt Seattle (457 guest rooms and 25,000 sq. ft.) along with the new Hyatt Regency’s 1,260 guest rooms and 103,000 sq. ft. of meeting space, which were designed by the same architect as nearby Summit building with lots of continuity between floors, overlooks and windows that span multiple floors. The two large ballrooms feature soaring ceilings and guest rooms that are large and modern. A fitness-equipped suite includes a separate room with a Peloton bike, yoga mat and arm weights.

aerial view of grand sheraton seattle exterior
Sheraton Grand Seattle

Fellow Smart Meetings Platinum Choice winning property Sheraton Grand Seattle was completely renovated in 2019, including all 1,236 guest rooms in two towers, more than 77,000 sq. ft. of meeting space, including three ballrooms and a lobby with an elevated Starbucks experience and works from local glass artists. It is 27 steps to the Arch building and a monorail ride away from Seattle Space Needle.

The Westin Seattle’s 891 guest rooms have hosted dignitaries since it was built in 1969 and a 2018 renovation maintained those celebrity standards. In addition to two main event floors, the 69,000 total sq. ft. of event space includes Westin Seattle Pine Room, a self-contained event silo for smaller groups looking for a boutique feel. An indoor swimming pool and Westin Workout Fitness studio make wellness part of the experience.

Action Packed

climate pledge arena exterior
Climate Pledge Arena

The city is full of new spaces. In October of 2021, the band Coldplay opened Climate Pledge Arena, the first net-zero carbon-certified arena in the world owned by a partnership of Oak View Group, NHL Seattle Kraken Hockey, (which plays in the arena along with WNBA Seattle Storm) and Seattle Center and named “as a reminder of the urgent need for climate action to achieve net zero carbon by 2040.”

The building is dug into the ground to conserve energy, topped by the roof originally built for the 1962 Seattle World’s Fair to save on greenhouse gas emissions and holds up to 18,300 people. A living wall contributes to a total of 12,500 plants and trees in the building and premium spaces include Moet & Chandon Imperial Lounge and Space Needle Lounge, which affords views of the nearby landmark.

Editor’s Note: On Dec. 8, PCMA announced that Viola Davis, Academy Award-winning actor, producer and philanthropist will deliver the closing message on Wednesday, Jan. 11. in a chat format with host Holly Ransom.

The hot news today is that Ohio native and award-winning singer-songwriter and pianist John Legend will perform during PCMA Convening Leaders 2023 Networking Reception on Jan. 10 at Nationwide Arena in Columbus. The first African American man to join the club of performers who have won an Emmy, Grammy, Oscar and Tony (EGOT) was born in Springfield, Ohio, where his grandfather was a pastor and his grandmother played the organ.

But that is just one of the reasons why meeting professionals will be flocking to Columbus in January. Smart Meetings sat down with PCMA CEO and President Sherrif Karamat for insights about what to expect at the opening reception on Jan. 9 and beyond.

Adjusted Normal

“We are playing a little bit of catch-up from last year,” when Convening Leaders was in Las Vegas and the Omicron variant was impacting travel plans again, Karamat recalled. “We didn’t have all the boosters to keep people safe. It was a very different world.” He is expecting 4,000 people in Columbus this year despite rumors of a looming economic downturn.

“In the business events space, there was a realization of the need for being together and we are all determined to build back stronger than 2019,” he said.

Read MoreRamsay’s Kitchen Opens at Harrah’s Las Vegas

Karamat pointed to an increased focus in the agenda on mental health and wellness, increasing engagement online and offline in addition to managing talent issues, remote workers and training workforces today. He also stressed the importance of seeing the meetings industry as a force for good in advancing sustainability. “We are in a face-to-face business, so we have to focus on those meat-and-potato issues,” he said.

The Main Stage

The big stage will reflect those priorities. Wharton organizational psychologist and author of “Think Again,” Adam Grant will talk about how non-conformists move the world forward and challenge the way business is done.

Yes Theory speakers Thomas Barg and Ammar Kandil
Thomas Barg and Ammar Kandil

Yes Theory speakers Thomas Barg and Ammar Kandil will share secrets for embracing uncertainty to reach your full potential. The hosts of the “Project 30” video series will talk about why we need each other more than ever.

Multi-award-winning Olympic athlete Allyson Felix will share her advice for embracing uncertainty. “The last few years have been anything but certain, so this is very timely,” Karamat said.

Dean of the Tuck School of Business at Dartmouth Matthew Slaughter will put the economy into context. He is a member of the Council on Foreign Relations and a former member of the White House Council of Economic Advisers. “He will paint a picture of what is happening in the economy,” said Karamat.

In addition to business leader and former Hewlett Packard CEO Carly Fiorina, Hilton Worldwide CEO Chris Nassetta and Encore President and CEO Ben Erwin will share insights about what is happening in ballrooms across the country.

Prepare to Thrive

Karamat shared that people are coming to Convening Leaders for four reasons: business opportunities/connections, peer learning, content that will equip them for the future, and an experience that truly transforms.

His advice is to prepare in advance to meet with people you want to do business with. Reach out through the app or in other ways. But also make an effort to meet with new people who might not bring you business, but will push you to understand things differently.

Scan the agenda and focus on sessions and topics that meet your individual needs. “That way you won’t miss out on the best ideas for you,” he said.

Insider Tips for Planning a Columbus Conference

Convening Leaders will highlight some of the top spots in the city named one of the 52 Places to Visit in 2019 by The New York Times, but there is more, according to the experts at Experience Columbus.

Yes, the 1.8-million-square-foot Greater Columbus Convention Center (GCCC) offers 373,000 sq. ft. of contiguous exhibit space, 75 meeting rooms and the largest ballroom in the state. Downtown Columbus has more than 5,000 hotel rooms, 2,700 of which are connected or adjacent to the convention center. And, in total, there are approximately 32,000 hotel rooms citywide, with the recently expanded Hilton Columbus Downtown being the largest hotel in the state.

But did you know that the 14th largest city in the United States and the fastest-growing one in the Midwest is within a one-hour flight from more than half of the U.S. population?

The Biggest Small Town in America also checks DEI boxes with a Diversity Apprenticeship Program that is bringing new voices to the industry and a CBUS Soul collaborative platform for multicultural experiences that supports diverse businesses.

GCCC was also the first convention center in the world to be certified sensory-inclusive. To accommodate guests with sensory processing challenges and provide an inclusive and seamless experience, GCCC teamed up with KultureCity to provide sensory bags filled with noise-canceling headphones, fidget tools, verbal cue cards and weighted lap pads for people with autism, dementia or Post-Traumatic Stress Disorder who might be affected by noise and overstimulation. Staff was trained by medical professionals on how to recognize guests with sensory needs and authorized to escort them to quiet zones if needed.

Visitors will not go hungry. The city was named one of the 32 Places to Go and Eat in 2019 by Food & Wine magazine. Celebrity chefs and local favorites are advancing the farm-to-table movement with a Midwest twist.

The city is also has a wild side. The Metro Park system consists of 19 natural parks and 28,400 acres of hiking and biking trails and forestry. For indoor adventures, visit the Center of Science and Industry (COSI), voted the best science museum in the country multiple times. At Columbus Zoo & Aquarium, visitors can catch a glimpse of supremely unique animals for the region, including Pallas’s cats, Asian elephants, manatees and okapi—a striped, extended relative of the giraffe.

Karamat praised the cooperative nature of the community as everyone from CEOs of banks, hospitals, major corporations and the university came to meet him on the site inspection and talked about how they work together. “These people understand our business and how to drive meetings forward. The social fabric, including the foundry business incubator, aligns with our vision of ourselves as an experiment in new ways of meeting,” he said.

Gordon Ramsay’s sixth restaurant with Caesars Entertainment pays homage to the chef’s beginning

From afar, Las Vegas continues to hold the allure of forbidden vices advertised with elaborate displays and flashing lights and the chance to win big, but perhaps the largest draw to Sin City is its ever-expanding culinary scene. From Martha Stewart’s first restaurant, The Bedford at Paris Las Vegas, to Nobu Caesars Palace Las Vegas by renowned Chef Nobu Matsuhisa, guests can dine at any one of the many fine-dining establishments peppered throughout the city.

And the presence of Michelin-starred chef and TV personality Gordon Ramsay is no exception to this booming food and beverage scene. In November, Ramsay opened his sixth restaurant on a Caesars Entertainment property, Ramsay’s Kitchen at Harrah’s Las Vegas, which began taking shape during the height of the pandemic in the early spring of 2020.

“Caesars has been an amazing partner to work with and we’ve been able to develop some incredible concepts with them. It’s truly a partnership and I’m so excited to continue to grow with them in the years to come,” says Chef Gordon Ramsay.

Regional President at Caesars Entertainment Sean McBurney (left), Vice President of Culinary Gordon Ramsay Christina Wilson (center) and General Manager at Caesars Entertainment Dan Walsh (right)

But the world coming to a standstill wasn’t enough to stifle the chef’s creative process and newest concept. “Gordon was in lockdown in Cornwall with his family and The Strip was shut down at the time,” says Vice President of Culinary Gordon Ramsay Christina Wilson. “The thing about Gordon,” she says, “If you give him any kind of downtime—and I use that term loosely,” she laughed, “but he’s just an idea man and wanted to start looking at a menu that gave an ode to how far his journey had come.”

Read MoreLas Vegas: Bigger, Shinier Strip

Being forced to shift from constantly being on the move to slowing down a bit caused Ramsay to be stricken with a sense of nostalgia and he and Wilson began taking a stroll down memory lane, reviewing menus from the early days of his career including his time at The Savoy. “It’s loosely based on my all-day dining concept Bread Street Kitchen in the U.K. I’ve wanted to bring the all-day dining concept to the U.S. for some time now, but with the added bonus of my experiences and travel around the world,” says Ramsay.

A True Culinary Journey

Probably one of the most recognizable dishes on Instagram, Ramsay’s beef wellington with potato puree, glazed baby root vegetables and red wine demi-glace not only graces the screens of envious scrollers but is front-and-center on the menu at Ramsay’s Kitchen as a signature main beside pan-seared scallops served with house-cured pork belly, apricot puree, pomegranate, orange and chicken jus—and of course—butternut squash risotto. “It all became part of this development of not what he would cook for you, but what he would eat with you,” Wilson says, and the diners win big with Ramsay’s latest development.

“We really wanted to look at some of the stories that he tells,” Wilson says. “Quite often, during his first couple of restaurants, he really couldn’t afford the more prime cuts of meat, so he had to take things like lesser cuts and elevate them and make people want to spend a little extra to make the money to then be able to break into the fine-dining world.”

Beef Wellington served at Ramsay’s Kitchen at Harrah’s Las Vegas
Beef Wellington at Ramsay’s Kitchen at Harrah’s Las Vegas

While the dishes listed on the menu of Ramsay’s Kitchen are nothing short of indulgent, Wilson noted that the onion soup with oxtail brandade, gruyere gratinee and baguette harken back to his beginnings when the young Ramsay used oxtail because a short rib was out of his price range. “I’m excited by the design as well as bringing some more classic British dishes to Vegas,” Ramsay says.

Ramsay’s Kitchen also serves cocktails and deserts designed by Ramsay with a touch of the chef’s personality and experiences, such as The Spiced Pear, made with Absolut pear vodka, pear liqueur, cinnamon-cardamom vanilla syrup and lemon, and Boston’s Inferno, mixed with Maker’s Mark whisky, Smoke Wagon small batch whiskey, dark maple syrup and angostura bitters.

Diners will be pleased to see Ramsay’s Sticky Toffee Pudding served with ice cream and drizzled with caramel sauce tableside, and the Eton Mess, which features baked meringue, cranberry jam, Chantilly cream, winter citrus and pistachio dust. The back story of the Eton Mess desert stems from folklore centered around a 19th century cricket match between Eton and Harrow.

Legend has it that the strawberry, meringue and cream pudding was accidentally dumped on the floor. Instead of letting the delicious treat go to waste, it was scooped up from the floor and served in individual bowls.

A Virtual Collaboration Shapes a New Culinary Venture

gordon ramsey in las vegas cooking food
Gordon Ramsey, Credit: Denise Truscello

As Ramsay was quarantining with his family in the U.K. and the Vegas Strip was shutdown, Wilson spent time at Ramsay’s house in Los Angeles, which was empty. “As you can imagine, he has an absolute dream kitchen,” she says. Wilson would travel to L.A. to use Ramsay’s kitchen, face timing with the chef back at his home in England while exchanging video clips and sharing YouTube videos to shape a new menu. “He would send us his inspiration videos from old recipes, even some that were handwritten.”

Read MoreElevating Holiday Cheer Through Culinary Creativity  

But what many fail to realize about Chef Ramsay, Wilson says, is his continued involvement in his establishments beyond creating menus. “I think people don’t actually understand how involved he still is and it’s probably hard to comprehend having nearly 16 restaurants globally,” Wilson says. “When we’re in the middle of an opening, from pre-construction all the way to the first plate coming out, Gordon will call three to four times a day depending on where he’s at in the world.”

Understated Elegance Set to Elevate

Nothing is approved until Chef Ramsay signs off on it, Wilson says, including the interior design of his establishments. Not only is the menu of Ramsay’s Kitchen inspired by his early days, the interior design and layout is as well. And while Wilson drew inspiration from old menus, AO, a California-based architecture and design firm, also drew inspiration from Ramsay’s early days, creating lighting fixtures that resemble the hanging copper pots in his kitchen of yesteryear.

“People from the AO design company sat down and listened to the story, listened to the journey. He gave a couple of things that were important to him and it was threaded into the design,” Wilson says.

Additionally, Ramsay’s Kitchen can accommodate up 244 guests, making it an ideal location for meeting planners to wow attendees with an amazing fine dining experience.

interior of ramsey's kitchen in las vegas
Ramsey’s Kitchen interior

AO drew inspiration from the restaurant’s location in Boston at the Mandarin Oriental, which opened in January 2022. The dimly lit interior features include details representative of New England architecture with wood paneling, textured brick and blue marble.

Guests can savor the distinct culinary creations served at Ramsay’s Kitchen beneath the curvilinear walls at the spacious bar and dining area or glide past the floor-to-ceiling wine display beneath the floating lighting elements to a lower dining area set before the theater kitchen next to the seven-seat raw bar teeming with fresh seafood. “Ramsay’s Kitchen is really different from the rest. It’s inspired by my travels around the world and it isn’t limited to one idea like Gordon Ramsay Steak or Gordon Ramsay Burger,” Ramsay says.

Where Beginnings Collide

In 2012, Wilson triumphed over all other contestants on the televised cooking competition, Hell’s Kitchen, in what Wilson refers to as a “very unique interview process.” Wilson quickly joined the Ramsay brand shortly thereafter, going to work at Gordon Ramsay Steak when the celebrity chef first broke into the Vegas restaurant scene. “I was very fortunate with that timing that I got to work directly with and for Gordon,” she says. In addition to Gordon Ramsay Steak being his establishment in Las Vegas, it was also his first partnership with Caesars Entertainment.

During her start, Ramsay’s career as a TV personality was beginning to take shape with only one show, filmed mainly in Los Angeles; Wilson was afforded ample face time with the chef. “I got a lot of one-on-one time with Gordon during those early years, and I paid attention, kept my head down and grinded it out.” Ramsay’s work ethic has helped push Wilson beyond her comfort zone, providing her with goals that have helped her to continue improving over the last decade. “Gordon has the unique ability to see potential and really drive it out of people.”

“[Gordon Ramsay] Steak was so successful, they just absolutely struck lightning,” Wilson says, adding that after Ramsay’s first restaurant opened in the spring of 2012, both Gordon Ramsay Pub at Caesars Palace and Gordon Ramsay Burger at Planet Hollywood opened by the following December. “I was on the front end of that bubble, so the timing lined up.”

Wilson then worked for two years at Gordon Ramsay Steak and one year at Gordon Ramsay Burger before taking over the brand’s North American portfolio, which at the time held four restaurants. The North American arm of the Gordon Ramsay brand now has 17 locations, all of which Wilson oversees.

Ramsay’s philosophy of hard work and elevating others to new heights is something he always carries with him. “Keep your head high and never give up on opportunities. Just this week I met a young chef at Gordon Ramsay Steak in Atlantic City who I jokingly asked when he was going to school since he looked so young. Turns out the young chef was going back to culinary school at 7 a.m. the next day! Truly an example of hard work,” he says.

 

 

Plan with Confidence

Bring an Adventurous Disposition, and We’ll Take Care of the Rest

Greater Ontario, California, is where it’s happening. Not only have these cities become the ultimate destination for meeting planners who prioritize an incredible value, but Ontario and Rancho Cucamonga offer access to myriad amenities for lodging, dining and exploration capped with enviable sunshine 300 days out of the year. Located less than one hour in any direction, guests will enjoy the views of scenic mountains, deserts, vineyards, the great outdoors and metropolitan areas both historic and cosmopolitan.

And the GBAC Star-accredited Ontario Convention Center is located only 2 miles from Ontario International Airport, which makes accessibility really convenient, and over 6,000 hotel rooms in its vicinity. Also located less than 3 miles down the road lies the famed Toyota Arena, the perfect spot to indulge your VIP’s with premium entertainment in a setting that offers 11,000 seats all with spectacular views, 36 luxury suites, private and intimate dining options and over 200 shows annually.

Read More: California: A Shining Diamond

A Thoughtfully Planned Setting, Both Inside and Out

The ultimate experience begins upon arrival to the Ontario Convention Center with the majestic and modern facade of the building. The ultra-contemporary design was thoughtfully planned to provide a welcoming setting with a fresh, open and progressive vibe.

The open, multi-level space offers a refreshing layout encompassing over 225,000 sq. ft. of space and a 70,000-square-foot column free exhibition hall, accented throughout by floor to ceiling windows to draw in the gorgeous surrounding mountain vistas.  An expansive offering of outdoor space is also available for meeting and event purposes.

But rest assured, beauty doesn’t override the VenueShield safety protocols implemented throughout the center. The convention center team is trained to provide the highest standard of cleanliness and safety for all guests and staff.

Two people wearing masks touching heels as a greeting.

Tech Services Abound

The grounds are equipped with the latest in technology and boast more than 225,000 sq. ft. of flexible exhibit, meeting and function space ideal for conventions, trade shows, exhibits, meetings or sporting competitions. The Ontario Convention Center provides a full range of technology services, including Wi-Fi, Internet, DS3 and video-conferencing capabilities to accommodate all types of programs and presentations.

Elevated Culinary Options

The food is as celebrated as the convention space. The award-winning culinary team creates delectable options according to specific requests and needs for groups of all sizes. From elaborate, sit-down banquets for a gala to more basic options for casual gatherings, the convention center team will work around the clock to ensure that the culinary team presents their craft at the highest level.

Ontario Convention Center provides signature and custom-made menus featuring an eclectic range of international, regional and heart-healthy fare, all prepared with the freshest ingredients, premium meats and seafood, and produce from local farms and growers. Decadent pastries and baked goods are prepared fresh daily by our executive chef.

Off-site catering is also offered for all size gatherings, featuring the same outstanding range of menu choices and services. Exceptional catering with unique nuances is what will take a large-scale event, meeting or gathering to an entirely different level.

The people make the space, and Greater Ontario brings the rest.

Visit GOcvb.org/meet to plan your next meeting or event.