Hotels & Resorts

animated image of businesspeople rushing with large folders and suitcases in hand

How Hotels Scrambled to Staff the Return of Events

Smart Meetings dropped in on several industry professionals to see what methods and strategies they’ve implemented to adjust to the sudden return of travelers and deliver the service levels expected by attendees.  

Hotel workers

Could Gig Workers Solve Hotel Staffing Shortage?

Smart Meetings asked Mike Gamble, president and CEO of SearchWide, to share his vision for how this new model could help solve the problems around availability and service in convention centers and resorts.