Ever heard of combustible apples? Neither have we, but we have heard of combustible Apple products. Apple’s 2015 MacBook—a popular model for event professionals to hold onto as this model retains many of the ports used in presentations—has been the latest product in a series of recalls over the past few years due to batteries over-heating and catching fire. Remember hoverboards and Samsung’s Note 7?
The recall was posted on Apple’s website yesterday, June 20. The statement reads, “Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk.” The company, in professing it’s concern for customer safety, has committed to replacing any affected batteries free of charge.
Check if your laptop is eligible for replacement by:
- Confirming that your computer is a “MacBook Pro (Retina, 15-inch, Mid 2015).” This information can be found in the ‘About your Mac’ section of the apple menu in the top left-hand corner of your screen.
- If you do own the above model, enter your computer’s serial number into the box on Apple’s website here.
- You can find your serial number either on the surface of your laptop or in the aforementioned ‘About your Mac’ section.
- If your computer is eligible for a new battery (you will know after you insert your serial number on the Apple website) you can make an appointment to take your computer into an apple store, contact Apple Support to arrange a mail-in service or find an Apple Authorized Service Provider.
- If you do get a new battery make sure to back up your data first!
While the company will not say exactly what is causing the over-heating in these specific computers, it has stated that no other MacBooks should be affected. With proliferating complaints of a shorter battery life in iPhones and disappointment in the 2016 Macbook Pro, this recall could cause more uncertainty for buyers. Alternatively, Samsung’s recall of its’ much-awaited and promoted Note 7 seems to have been forgotten, so maybe Apple will come out of this unscathed.