Virginia Beach is home to adventure and ample meeting space

Virginia Beach is a destination designed for exploration and entertainment. The destination is home to a premier convention center and diverse hotel properties, as well as a wide array of adventures for your group to engage in.

Meet in Virginia Beach

 

The Virginia Beach Convention Center was the United States’ first convention center to earn LEED Gold certification as an existing building, showcasing its commitment to being an eco-friendly venue and pushing forward green initiatives such as recycling, energy and waste reduction, and water efficiency. The more than 500,000-square-foot convention center is replete with modern decor and plenty of natural light. It doesn’t stop there. The convention center is surrounded by several luxurious properties.

The Historic Cavalier Hotel and Beach Club, Autograph Collection features 85 recently remodeled, distinctive guest rooms and suites. The property also features a luxury spa, the nation’s only on-site distillery, Tarnished Truth Distilling Company (which hosts tours, tastings, and private events), three restaurants, a resort-style pool, access to a secluded beach, and 9,885 sq. ft. of meeting space across eight rooms.

The Historic Cavalier Hotel is connected to Marriott Virginia Beach Oceanfront Resort and Embassy Suites by Hilton Virginia Beach Oceanfront Resort at the Boardwalk’s north end, so there’s even more space for business to get done.

 

The 289-room Hilton Virginia Beach Oceanfront provides grand views of the Atlantic Ocean from its 7,140-square-foot Peacock Ballroom, part of its overall 10,050 sq. ft. of meeting space. Attendees can also find amazing views on Hilton Virginia Beach’s 21st floor, home to, Catch 31 Fish House and Bar, and an infinity pool.

Also, on the property’s 21st floor are unique experiences such as Sky Bar, home to Virginia Beach’s only rooftop nightclub, which is open Thursday to Sunday between May and September and free for hotel guests. Sky Bar is also the place to go for the destination’s only rooftop Igloo Lounges between November and March. This exclusive experience includes a private server, delicious food and cocktails.

Adventure in Virginia Beach

 

Whether on water or land, as a spectator or participant, there are plenty of ways to get into the action in this outdoor-focused community.

Water Adventures

Rudee Tours offers two-hour whale-watching tours narrated by experienced naturalists and researchers. Although the highlight of the tour is spotting humpback whales, attendees may also catch sight of dolphins, seals and seabirds. The boats feature a snack bar, full bar, heated indoor cabin, and upper deck, which lends perfect view for seeing of wildlife.

Patriotic Excursions offers several types of on-the-water experiences, including Special Ops simulations, dolphin-watching tours, fishing and military appreciation tours.

 

The Oyster Farm Tours at Pleasure House Oysters take small groups on exploratory team-building activities on the Lynnhaven River. Guests can experience life on the water through three different boat tours: Chef’s Table Tour, Tasting Tour and Waterman Tour.

In the Chef’s Table Tour, up to seven guests can enjoy lunch or dinner while standing in the Lynnhaven River and sampling Lynnhaven Oysters pulled from their surroundings. While eating, guests will be able to explore the oyster farm, handle farming gear, pick up oysters and learn about the nature around them. The Tasting Tour is designed for up to 14 people. The Waterman Tour gets a little more hands-on, getting up to 14 guests knee-deep in the Lynnhaven River, exploring the farm and picking up oysters, as well as crabs, eels and fish pots (when they’re in season).

Adventures on Land

The Virginia Aquarium & Marine Science Center, one of the city’s top attractions, gets group members up close to the animals that live there. In addition to offering boat tours, the aquarium also offers behind-the-scenes tours, demonstrating what isn’t seen in the facility’s public spaces, as well as how the staff cares for its Komodo dragons, sea turtles, sharks and rays.

Climbing and ziplining adventures await at The Adventure Park at Virginia Aquarium. The Adventure Park, with its 17 treetop trails, more than 258 treetop platforms and 33 zip lines, is the perfect place for a day of thrills and team-building.

Groups can fly in a controlled environment at iFly, which features state-of-the-art vertical wind tunnels that produce a skydiving sensation. Meeting attendees can buy out the entire venue for large groups or rent out part of the facility.

Collin Thornton

Headshot of Collin Thornton, director of food & beverage at The Ritz-Carlton, Amelia Island for Smart Moves
Collin Thornton, The Ritz-Carlton, Amelia Island

The Ritz-Carlton, Amelia Island appoints Thornton as director of food & beverage. Throughout his 18 years in the food and beverage industry, Thornton has worked with some of the world’s leading luxury hospitality brands. Most recently, he served as the regional director of food and beverage at Big Cedar Lodge, Bass Pro Shops in Branson, Missouri, where he managed 19 food and beverage centers with 650 employees.

Leonard Ventura

headshot of Leonard Ventura, executive chef at Hyatt Lodge Oak Brook
Leonard Ventura, Hyatt Lodge Oak Brook

Ventura takes on the role of executive chef at Hyatt Lodge Oak Brook. He brings over three decades of experiences spanning French, Italian, Spanish, Middle Eastern and Japanese cuisines. As a seasoned executive chef and adept kitchen manager, he will work to enhance the dining experience at Oak Brook and its signature in-house restaurant, Hearth Lounge, as he manages menu development, special events and the culinary staff.

Armando Monterroso

Headshot of Armando Monterroso, vice president of food and beverage at TradeWinds Island Resorts for Smart Moves
Armando Monterroso, TradeWinds Island Resorts

Monterosso is named vice president of food and beverage at TradeWinds Island Resorts, for Island Grand Resort and RumFish Beach Resort. He will take responsibility for business strategies for all dining outlets at the two properties, overseeing planning, product placement and delivery of an outstanding food and beverage experience. He most recently served as vice president of food and beverage for Playa Hotels & Resorts collection of 24 resorts in Mexico and the Caribbean.

Corey Laub

headshot of Corey Laub, executive chef at Merriweather Lakehouse Hotel
Corey Laub, Merriweather Lakehouse Hotel

Merriweather Lakehouse Hotel welcomes Laub as executive chef. He brings extensive experience in upscale dining, having trained under acclaimed chefs in D.C. and Baltimore and in executive chef positions in Chicago. Laub will bring a refreshed perspective to the dining experience and unveil new menus at Lāk Restaurant and Rookery Bar.

Jan Tagaro

Headshot of Jan Tagaro, banquet chef at The Windsor Court
Jan Tagaro, The Windsor Court

Tagaro is promoted to the role of banquet chef from his former role as sous chef at The Windsor Court. He will now oversee food preparation of catering events and the planning, organizing, controlling and direction of banquet kitchen associates to ensure a high quality food experience. He has worked in the banquet kitchen and as a banquet sous chef at The Windsor Court for the past five years.

Michael Stewart

Michael Stewart, executive chef at Cuthbert House
Michael Stewart, Cuthbert House

Cuthbert House appoints Stewart as executive chef. Born and raised in Beaufort, he brings a local perspective and deep appreciation for the region’s diverse food culture. He has held pivotal roles as executive chef and assistant food and beverage manager at Haig Point, and spent 15 years as executive chef at Clarendon Farms. He began his career studying under three-star Michelin Chef John B. Shields in St. Petersburg, Florida.

Matteo Gabrielli

Matteo Gabrielli, chef of Acanto Restaurant for Smart Moves
Matteo Gabrielli, Acanto Restaurant

Gabrielli serves as chef of Acanto Restaurant, the flagship of the gastronomic offerings at Hotel Principe di Savoia in Milan. He began his fine dining career in London before moving into the hotel industry, then worked at five star establishments including Four Seasons Park Lane and Mandarin Oriental Hyde Park. Later, Gabrielli worked with star chefs such as Antonio Guida at the famous Pellicano restaurant in Porto Ercole in Italy. He will now lead Acanto, its menu and its dedicated team.

German Ghelfi and Antonio Menden

Headshots of German Ghelfi, executive chef (left) and Antonio Menden, director of food and beverage (right), Conrad Punta de Mita
German Ghelfi (left) and Antonio Menden (right), Conrad Punta de Mita

Conrad Punta de Mita makes two new leadership appointments to its culinary team.

Ghelfi will serve as executive chef, overseeing all culinary operations for Conrad Punta de Mita and its various dining outlets. He brings over 25 years of experience in the luxury hospitality industry and a passion for creating memorable experiences through food and local traditions. He has served as a culinary leader in a variety of roles around the world, most recently as culinary director and executive chef at Mandarin Oriental Santiago.

Menden will serve as director of food and beverage, overseeing all culinary outlets at Conrad Punta de Mita. He joins the property from Etéreo, part of Auberge Resorts Collection. Earlier in his career, he held multiple roles at a number of luxury properties, including Banyan Tree Mayakoba, Thompson Playa del Carmen and Four Seasons Hotel Mexico City.

Sumeet Jhingan

headshot of Sumeet Jhingan, executive assistant manager of food and beverage at The Hollywood Roosevelt for Smart Moves
Sumeet Jhingan, The Hollywood Roosevelt

Jhingan is the new executive assistant manager of food and beverage at The Hollywood Roosevelt. He brings over 20 years of experience to this new role. Jhingan has received global recognition, having been featured in Forbes Middle East for his impactful contributions to the industry and ranked seventh in the Power 50 List by Caterer Middle East in 2018.  He has spearheaded food and beverage operations in renowned luxury hotels such as The Crown Casino Melbourne and The Mark Hotel in New York City.

Omar Barquera

Omar Barquera, executive chef, Thompson Zihuatanejo
Omar Barquera, Thompson Zihuatanejo

Thompson Zihuatanejo appoints Barquera as executive chef. Throughout his over two decades of experience, he has developed a reputation as an expert in food and beverage initiatives, strategic planning and execution of top-tier cuisine. He most recently served as chef de hotel at Thompson Playa del Carmen and will now work to further enhance the food and beverage offerings throughout the entirety of Thompson Zihuatanejo.

Read More: F&B Smart Moves in Lake Tahoe, Miami Beach and More

Brand new meeting spaces around the world

Seeking inspiration for your next international meeting or incentive? Look no further!

Whether you’re headed off to take in the great skyscrapers of Dubai, relax by the ocean in Cabo San Lucas or wander amongst Oxford’s iconic streets, there’s a new and renovated hotel perfect for an awe-inspiring international gathering waiting for you.

Elevated Living

The Lana for New and Renovated
A guest room at The Lana, Dorchester Collection

Dorchester Collection debuts its tenth hotel and first Middle East location with The Lana in Dubai. Texture and intricate details make for a sophisticated interior, with a carefully curated selection of over 50 art pieces from local and global artists. The 30-story building features an interconnected design with a central podium, The Lana Promenade, for retail and restaurants. Guests can relax at an infinity rooftop pool offering views over the city and the desert landscape beyond.

All 225 guest rooms and suites feature an outdoor terrace and floor-to-ceiling windows to enjoy sweeping views and ample natural light. Guests can enjoy their pick of eight restaurants and mixology concepts, four of which the hotel developed in collaboration with famed Michelin-starred chefs. Onsite, guests can also indulge in the first Dior Spa in the UAE. It will offer treatments that incorporate cutting-edge technology, like Icoone Therapy and Hydrafacials, plus three treatments exclusive to The Lana.

The property offers nearly 10,000 sq. ft. of meeting and event space, including the 4,725-square-foot Lana Ballroom, which can be divided into two spaces, and a 2,153-square-foot pre-function space.

Read More: A Growing, Hospitable Giant—Dubai

La Buena Vida

Four Seasons Resort and Residences Cabo San Lucas at Cabo del Sol
A suite with a private plunge pool, Four Seasons Resort and Residences Cabo San Lucas at Cabo del Sol

La Buena Vida—the good life—is at the heart of Four Seasons Resort and Residences Cabo San Lucas at Cabo Del Sol. There, on the southern coast of Baja in the Los Cabos Golden Corridor, visitors will find themselves in the vibrant, Rivera-style village of Cabo del Sol. The new Four Seasons experience brings a modern, Pueblos-Mágicos-inspired hacienda, uniting local craftmanship, art, music and food.

From the 96 expansive guest rooms, casitas, suites and villas, plus 61 residences, villas and estates, guests can take in views of the Sea of Cortez. Clean lines and airy spaces blend contemporary luxury with traditional Mexican influences. All accommodations feature retractable glass doors and private terraces.

Guests first enter the property at La Casona, a welcoming gathering space decorated with a large fireplace, local artwork and ocean views. Rather than stand in uniforms behind a desk, employees assist guests in this living room-style space, wearing chic employee fashion from Mexico City-based designer Kris Goyri. Visitors can enjoy innovative dining concepts, from curated tequila tastings at La Casona Bar to an open-air kitchen serving French- and Italian-inspired menus at Palmerio, and more.

Numerous unique and versatile indoor and outdoor venue spaces combine for a total of 19,827 sq. ft. of meeting and event space. Already open for reservations, the property will begin welcoming guests on May 1, 2024.

Repurposed and Reinvented

The Store, Oxford
A guest room at The Store, Oxford

Housed in the historic department store and Oxford institution, Boswells, The Store, Oxford brings a reimagined hotel complete with a restaurant, rooftop bar, co-working bar and space to the heart of Oxford. The space, with 101 guest rooms, is arranged over seven floors across the two historic buildings with a design intended to celebrate their heritage. Six district design typologies make for a versatile experience throughout. The interior juxtaposes multi-purpose, open-plan public spaces with intimate corners for moments of escape.

Guests can enjoy unexpected multicultural influences to traditionally British dishes at Treadwell. If they opt to visit the ground floor Bar at The Store, they’ll enjoy a space suited for all occasions, from coffee meetings to cocktail gatherings, amongst a fireside snug and floor-to-ceiling windows overlooking Broad Street. The Roof at The Store offers an elegant bar and terrace experience with views over Oxford and a variety of outdoor seating. It will run a range of themed pop-ups throughout the year. Both Treadwell and The Roof can be rented out for private events, and the lobby can be used as a light-filled co-working space for guests to take business meetings, calls and more.

Read More: Incentive Travel: Interactive Connection is the Name of the Game

As American Airlines makes it easier to travel with pets, what will this mean for passengers?

The next time you’re on an American Airlines flight, don’t be surprised if things look a little, well, furrier.

American recently updated its pet policy, which could serve as encouragement to travelers—specifically, those who normally leave their small friends at home or try to pass them as support animals—to bring them along.

Larry Yu, professor of hospitality management at the School of Business at George Washington University, believes there are two reasons for this change. The first has to do with customer feedback and the desire to enhance passengers’ comfort and convenience. Before this change, American—as well as all other airlines—required travelers to treat their pet as a carry-on. Passengers would then be required to check—and pay—for their usual carry-on.

Although passengers will still need to pay a $150 pet fee with this new policy, they can now take pet, carry-on and one smaller item on board.

Read More: Las Vegas Airport Tests Self-Service Security Checkpoint

The new policy is also a deterrent to those who might falsely claim their pet is actually an emotional/physical support animal, which causes the airline to lose money (support animals fly free) and time (airline approval of support animals is needed via form submission). It’s worth noting, though, that the new policy could also result in fewer bags being checked in, a revenue loss for American.

Much like American Airlines, convention centers place a similar demarcation between support animals and pets. For example, according to Las Vegas Convention & Visitors Authority, operators of Las Vegas Convention Center, service animals, defined under the Americans with Disabilities Act (ADA) as “a dog or a miniature horse that is individually trained to do work or perform tasks for an individual with a disability,” are always welcome.

Under the ADA, “comfort,” “therapy” or “emotional support” animals do not qualify as service animals. For any animal to come to a show or booth, its passage must be approved by show management, then the convention services manager.

Similar rules exist at Austin Convention Center. Although, according to Derick Hackett, senior public information specialist at Austin Convention Center Department, there isn’t a substantial number of attendees who seek approval for non-service animals. Last year, they received less than five requests.

Based on American’s experience, Yu suspects other airlines may change their policies, too. He pointed to hotels as an example, many of which have steered to a more pet-friendly image over the years.

Still, Yu says, only a very small percentage of pet owners currently fly with their pets in the United States. “Hotels cater to a broader market in terms of a pet-friendly image. Airlines have taken note of that and are trying to be positive in the minds of pet lovers, especially those who just can’t live without their friendly, furry friends. That’s one kind of a phenomenon we are following very closely.”

One potential pitfall here, Yu believes, is if the reception to this change is too good, thus triggering what’s called “induced demand.” Travelers who might normally place their pets in a pet hotel or leave them with pet-sitters may start bringing them along for the ride. This could be a problem if millions make that change at once.

Oh, and there’s also the possibility of lots of pets making a mess of the airplane.

“If demand increases, this will add to management services, operations, and it will also add to the cleaning fees for those cabins,” Yu says, pointing out that sometimes aircraft have very short turnaround times—often less than an hour—which could increase the operating cost of cleaning.

Ultimately though, despite it being a small niche in terms of American’s overall customer base, Yu doesn’t downplay the eased rule’s impact on customer happiness. As he puts it, “Incremental things will add to your customer satisfaction.”

Meetings planners converge to share their experiences

April 11th, 2024, marks the annual Global Meetings Industry Day (GMID) where meeting professionals all over the world will be able to share and learn from each other about the importance of the meetings industry on a global scale.

Smart Meetings chatted with Geoff Freeman, president and CEO of U.S. Travel Association, to explore the importance of explaining the role of meeting professionals to a wide audience. “Travel is essential to the success of the U.S. economy, but it also plays a critical role in convening people to solve challenges, boost business and advance important ideas. There is simply no substitute for the power of in-person, face-to-face meetings and event travel—which generated nearly $120 billion in spending last year—and the value that results across practically every industry sector when people come together.”

Learn More: GMID Looks Forward to Stronger Meeting Future

Freeman continues, “It’s not hard to imagine the many advancements that occur in fields such as healthcare, science, finance, manufacturing, defense and many others when people convene. Relationships are built that help people succeed and thrive in their respective fields. The common thread is that the travel industry brought them all together. That’s a story we can never tell enough.”

Below are scheduled events happening with MPI, PCMA and SITE in North America and Canada.

MPI

Oregon Education Summit Global Meetings Industry Day – Oregon Chapter

Global Meetings Industry Day – Celebrate San Diego – San Diego Chapter

Global Meetings Industry Day (GMID) 2024 – Arizona Sunbelt Chapter

Global Meetings Industry Day – Dallas / Forth Worth Chapter

GMID Global Meetings Industry Day – Houston Area Watch Party

Global Meetings Industry Day (GMID) – New Mexico Chapter

Global Meetings Industry Day – Virtual – Heartland Chapter

Global Meetings Industry Day GMID – Michigan Chapter

2024 Global Meetings Industry Day – Ohio Chapter

Global Meetings Industry Day 2024 – St. Louis Chapter

Global Industry Day GMID 2024– Carolinas Chapter

Global Meeting Industry Day – Georgia Chapter

MPI Orlando GMID Event – Greater Orlando Chapter

Global Meeting Industry Day – Kentucky Bluegrass Chapter

GMID MPI South Florida April Education Event – South Florida Chapter

Global Meetings Industry 2024 – Virginia Chapter

Inclusion Reimagined: Global Meetings Industry Day Education Event – Greater New York

Global Meetings Industry Day in Philadelphia – Philadelphia Chapter

GMID 2024: Elevating Your Career in the Digital AI Era – Pittsburgh Chapter

MPIUNY Annual Gala – Upstate New York Chapter

GMID – Mastering the Game: Unveiling the Tactics of Sport Tourism. – British Columbia Chapter

GMID – OneTalks 2024 – Greater Calgary Club

Global Meetings Industry Day 2024 – Greater Edmonton Chapter

Global Meetings Industry Day  2024 – Ottawa Chapter

GMID (Cross Association) Tackling Industry in a Hybrid World – Toronto Chapter

PCMA Chapter Events

East Coast Member: 2024 Global Meetings Industry Day with MPI Atlantic Canada – Canada East Chapter

GMID: Tackling Events in a Hybrid World – Canada East Chapter

2024 Global Meeting Industry Day – Canada East Chapter

GMID 2024 – Southeast Chapter

Global Meeting Industry Day – Greater Philadelphia Chapter

April GMID Panel – New England Chapter

Global Meeting Industry Day – Pillar Award

SITE Events

SITE Chicago @MPI Xchange

Worth Noting

The Amelia Island Convention Center & Visitors Bureau (Amelia Island CVB) is partnering with Nassau Animal County Services for three Paw-sitive Impact Unleashed celebrations where tourism and hospitality workers will be treated to ice cream and dogs who are up for adoption. The event is aimed to show how local non-profits and meeting planners can work together to build Corporate Social Reasonability.

Learn more about #GMID2024 and access the U.S. Travel Association toolkit here. Meetings Matter.

Mary Jobb

Mary Jobb, executive director of sales, The Broadmoor for Smart Moves
Mary Jobb, The Broadmoor

Jobb takes on the role of executive director of sales at The Broadmoor. She brings over 30 years of experience in the hospitality industry, with a successful track record in exceptional sales results, which she has consistently achieved through strategic target-setting and revenue-boosting programs. In her most recent role at The Diplomat Beach Resort, she demonstrated her skill in driving group sales initiatives to new heights.

Candace Woodruff

Candace Woodruff, trade show project manager, ACVB for Smart Moves
Candace Woodruff, ACVB

Atlanta Convention & Visitors Bureau (ACVB) appoints Woodruff as trade show project manager. She will manage the logistics for all trade shows, special sales events and familiarization tours. She will also act as a liaison between sales, destination services, marketing and outside vendors. Woodruff joined ACVB in 2019 as a sales administrative assistant and later assisted with the coordination of major shows on a part-time basis.

Christoph Zbinden

Christoph Zbinden, general manager, The Pridwin Hotel & Cottages for Smart Moves
Christoph Zbinden, The Pridwin Hotel & Cottages

Zbinden joins The Pridwin Hotel & Cottages as general manager, bringing over 20 years of experience in luxury hotel leadership and expertise in global food & beverage. He has served in roles across 25 cities throughout North America, Asia, Europe and the Middle East. With his extensive knowledge and experience, he looks forward to revitalizing the guest experience and driving growth during non-peak traditional times by directing all hotel operations and working collaboratively with all stakeholders.

Ben Thiele

Ben Thiele, managing director, Noelle
Ben Thiele, Noelle

Makeready appoints Thiele to lead Nashville’s iconic historical hotel, Noelle, as managing director. He boasts an incredible hospitality career and brings over a decade of experience to his new role. As managing director, he will lead all daily operations and work alongside Makeready on service strategy to increase revenue and ensure that the property goes above and beyond for its guests.

Sanjiv Hulugalle

headshot of Sanjiv Hulugalle, managing director at Hotel del Coronado
Sanjiv Hulugalle, Hotel del Coronado

The iconic Hotel del Coronado in San Diego welcomes Hulugalle as managing director. He brings  over 28 years of hospitality leadership experience. Throughout his career, he has served in senior hospitality positions in 12 countries across four continents. He has a reputation for curating a culture of service par excellence at leading luxury properties. In his new role, he will focus on creating an elevated service culture, curating signature programming and culinary experiences and full activation of the resort’s five buildings.

Susan Hanlon

headshot of Susan Hanlon, northeast regional sales director, Velas Resorts
Susan Hanlon, Velas Resorts

Velas Resorts appoints Hanlon as northeast regional sales director. She will manage sales and MICE industry events in the northeast United States, drawing on her over 25 years of experience in luxury hospitality. She has held notable positions, including director of operations at Journey Masters and different leadership roles at upscale hotels from Hard Rock to Saddlebrook Resort.

Marla Kelly

Headshot of Marla Kelly, complex director of sales and marketing at Romer Waikiki at the Ambassador
Marla Kelly, Romer Waikīkī at The Ambassador

Kelly takes on the role of complex director of sales and marketing at Highgate’s Romer Waikīkī at The Ambassador and the upcoming Romer House, scheduled to open in June 2024. She will manage all sales initiatives aimed at optimizing revenue and overall profitability in addition to supervising marketing and public relations strategies for both properties. She brings over 15 years of experience in the industry, earlier serving as director of sales & marketing for the Hawaii Convention Center.

Rachel Bandarenko

Headshot of Rachel Bandarenko, executive vice president of creative and strategic growth, MGME
Rachel Bandarenko, MGME

MGME promotes Bandarenko to the role of executive vice president of creative and strategic growth. She joined MGME in January 2020 and led the establishment of the company’s creative services team. In her new role, she will leverage her creative prowess and strategic vision to enhance the MGME brand and invigorate sales efforts as she takes on increased responsibilities in both sales and marketing. She brings over two decades of experience in event design and production.

Kerstin Glenn and Gary Rodriguez

Headshots of Kerstin Glenn and Gary Rodriguez, Paramount Hospitality Management
Headshots of Kerstin Glenn and Gary Rodriguez, Paramount Hospitality Management

Paramount Hospitality Management announces key new appointments to its team.

Glenn is promoted to dual property sales and catering manager. With experience spanning food & beverage, events, lodging and sales, she is a dynamic hospitality professional. In her role at Avanti Palms Resort, she works to build rapport with managers and current clientele and books multiple new events. She holds a bachelor’s degree in hospitality management from York College in Pennsylvania, where she served as president of the Hospitality Society.

Rodriguez is appointed to the role of general manager at Avanti International Resort. He brings over 31 years of experience in hotel and corporate hospitality, with extensive experience in various areas, including food & beverage, sales, revenue management and operations. He began his career as an assistant front office manager on I-Drive in Orlando and worked his way up to hold multiple general manager positions at numerous hospitality organizations.

David Jacques Farahi

David Jacques Farahi, president of Bites for Smart Moves
David Jacques Farahi, Bites

Bites, a leader in frontline employee engagement and training solutions, appoints Farahi as president. With his extensive experience and an innovative approach, he will lead business development initiatives to deepen Bites’ impact within the hospitality sector. He looks forward to accelerating Bites’ vision to redefine training and amplifying the company’s mission to tailor transformative training experiences to the dynamic needs of the hospitality industry.

Read More: Smart Moves in Aspen, Islamorada and More

One of our favorite things to do as travel editors is to return the year after a hard-hat tour to see a new or newly revamped venue in action. It was such a treat this week to participate in Northwest Event Show at the new, LEED Platinum-certified Seattle Convention Center Summit Building, as a reported 2,000 people in the regional industry gathered for two days to discuss everything from event technology trends to sustainable business practices. 

The Event Industry Experience 

two people on stageThe Northwest Events Show celebrated its 30th year in the one-year-old new addition to Seattle Convention Center’s Arch building while marking the passing of the trade show’s founder Marion Clifton, who died in December. Northwest Event Show President Stuart Butler, who purchased the program in 2018 and has been operating transportation specialists Butler Seattle for almost 30 years, announced that a grant was being set up in Clifton’s name through SEARCH Foundation and Fill It Forward, the reusable bottles that track philanthropy and CO2 emission savings through a QR code.  

“Marion’s vision has been a guiding light for NWES,” says Butler. “Her legacy of innovation and community has profoundly shaped the Pacific Northwest event industry. Through initiatives like these, we aim to keep her spirit alive.”

The trade show, education and networking kicked off with a reception at Climate Pledge Arena and an overview of its innovative sustainability operations and catering program. It included a Quiet Room for anyone needing a break from the hustle, including those sensitive to sensory overload. Closed captioning through Interprefy offered real-time accessibility on all stages.  

“This is about community and moving the industry forward,” as Butler put it.  

 A Global Spotlight 

The city shared its blueprint for bringing one of the largest stages in the world to town in 2026. Kelly Saling, senior vice president and chief sales officer with Visit Seattle, predicted that hosting six FIFA World Cup soccer matches (football, to the rest of the world) over three weeks will draw as many 750,000 fans to the area and send images of the Emerald City to billions of viewers around the world. 

Read More: Notes from the Road: Seattle

 April Putney, Seattle FIFA World Cup 2026 vice president of external affairs and transportation, noted that work is already underway to upgrade infrastructure that will leave an improved legacy in the city, which has worked more than a decade to convince organizers to include it in the North American spectacle.A total of 104 games will be played between June 11, 2026, and the final on July 19 in New Jersey; in all, 48 teams will play across 16 host cities in Canada, the United States and Mexico.  

Beth Knox, president and CEO of Seattle Sports Commission, reminded us that while this event will be on a larger scale and will include the entire region, the city has been successful before in hosting signature sports events, including the 2018 Special Olympics she personally managed (and won Meeting Professional of the Year for on the cover of Smart Meetings Magazine that year).  

Experience Boosters 

Dan Gingiss, keynoter, author, podcaster and chief experience officer at his company, The Experience Maker, kicked off the conversation about making an impression on attendees with his formula for “Getting WISE About Customer Experience at Your Events.” His more thoughtful—but not necessarily more expensive—approach calls for designing programs that are Witty, Immersive, Shareable and Extraordinary.  

Read More: How to Produce a Stand-out Experience


What does that look like? When thinking about F&B, gifting and decor, consider the normal solution and then do the opposite, he advises. That could look like self-personalization with DIY stations or local talent that pulls at the heartstrings instead of the expected entertainment.  

“The secret is to put the attendee first,” he says.  

Unique venues for meetings with charm

From coast to coast, meeting venues and hotels renovate and debut expanded, redesigned meeting spaces. The distinct character of each of these new and renovated properties is certain to inspire, whether you’re meeting in stylish New York, bright and bustling New Orleans or spectacular, serene southwest Washington.

Blending Productivity and Play

ilani meeting and entertainment center
Expanded meeting space at ilani Meeting & Entertainment Center

A 10,000-square-foot addition expands ilani Meeting & Entertainment Center. Ilani stands in Southwest Washington on the Cowlitz Reservation, and was developed by the partnered Cowlitz Tripe and Salishan-Mohegan, which includes gaming and entertainment developer and operator Mohegan Sun. This expansion now brings the size of the Meeting & Entertainment Center to 40,000 sq. ft.

The design celebrates the rich history of the Cowlitz people. The existing event space now features complementary patterns, colors and rich wood tones. LRS Architect led the design project.

Ilani is a leading gaming, dining, entertainment and meeting destination. Over 100,000 sq. ft. of gaming space includes nearly 3,000 slots and 75 gaming tables. Visitors have their pick out of 18 different restaurants, bars and retail outlets. While residing in guest rooms, visitors enjoy expansive views of the Cascade Mountains and the foothills of the Coast Range.

Read More: Meetings in the Evergreen State

Did Somebody Say “Atmosphere”?

Hotel Tonnelle New and Renovated
Guest room at Hotel Tonnelle

Hotel Tonnelle, a Tribute Portfolio Hotel in New Orleans, wraps up a full property renovation, from guest rooms to meeting spaces. Standing on the iconic St. Charles Streetcar line, the hotel brings guests right in the center of the Garden District’s charm, and seeks to provide a relaxing, charismatic refuge from the vibrant city.

132 guest rooms offer a newly refined ambience, and the lobby and public areas exude an inviting atmosphere. The redesign is centered around blending modern aesthetics with classic New Orleans style. Meeting and event spaces emulate sophistication with just enough personality to make the exciting destination shine. The two onsite meeting venues, 828-square-foot Livaudais room and 592-square-foot Lafon Room, include AV equipment, flexible setup options and bright natural light.

Guests can dine at onsite restaurant Seventeen Feet, names after the majestic live oaks that line the street; they are trimmed to stand at 17 feet tall during the parade season. The restaurant offers classic breakfast dishes, local Cajun specialties, small plates and a full craft cocktail menu.

Stylish and Sleek

Lobby of Convene 101 Park Avenue
Convene 101 Park Avenue lobby

Convene 101 Park Avenue in Midtown Manhattan celebrates a completed expansion. The venue now includes a second floor and expands available space to 23,800 sq. ft., answering the growing demand for meetings and events with up to 200 guests.

Convene 101 Park Avenue opened in 2013 and underwent a previous renovation in June 2022. The new expansion is accessible via a grand staircase. Upstairs, on the new mezzanine level, visitors will find a large conference hall with full theatrical lighting with room for up to 223 guests. The level also features an open gallery for networking and food breaks which includes an unlimited snack and beverage bar and cafe seating. Guests enjoy meals prepared by one of Convene’s executive chefs. Floor to ceiling windows bring in abundant natural light.

The venue stands near Grand Central Station and features a dedicated street level entrance. It now comprises eight unique meeting rooms across two floors and a full buyout capacity of 583. Its spaces can accommodate everything from small board meetings to conferences with breakout sessions, networking receptions and more.

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How does a forested metro become America’s No. 1 Food Truck City?  You may need to visit Portland to find out. Having secured the title in 2023 by Food & Wine, Portland’s take on the art of eating well, the thing we all need to do while traveling, makes its food scene remarkably irresistible.

Food trucks, or “food carts,” as they’re known in Portland, are one of the central elements of the city’s F&B culture. Portland is home to more than 500 food carts—with “pods” (clusters of food carts) at locations like Portland State University, Midtown Beer Garden and Nob Hill.

We can even bring food carts to your events at the Oregon Convention Center. As your event takes place in the convention center’s 255,000 sq. ft. of contiguous exhibit space (including two ballrooms and 52 meeting rooms), the convention center can host food trucks in its outdoor plaza, steps from the main entrance. And with no sales tax, meeting planners can host their meetings in Portland with extra to spare for additional experiences, like adding an off-site adventure.

Although Portland’s food carts are worth telling all your attendees about, the foodie experience goes far beyond this.

Portland’s F&B Is a Certified Award Winner

The city has a long list of diverse award-winning chefs and restaurants. In 2023, Portland won the most James Beard awards of any other city in the United States. These restaurants offer a wide selection of flavors from around the world.

Kann won the James Beard Award for Best New Restaurant in 2023. The restaurant blends Chef Gregory Gourdet’s Haitian heritage and Oregon’s seasonal and local ingredients. At Kann, groups will find a savory, Caribbean-inspired menu, made up of meals like chicken and dumpling soup flavored with chayote and ripe with plantains, spinach, epis and potato; espageti (spaghetti) made with spiced tomatoes, peppers and avocado, as well as sides like crispy okra and diri ak djon djon (black mushroom rice and lima beans). Kann can accommodate private events for groups of 12-40 attendees.

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Lilia Comedor, named one of the best restaurants in the U.S. by The New York Times, is led by Mexican-American Chef Juan Gomez. Named after his late mother, Lilia places a focus on “hyper-seasonality,” as Chef Gomez terms it, where his partnership with the local farming community plays a pivotal role in his restaurant’s operation, which also exerts a direct influence on the day’s meals.

Lilia offers three different F&B experiences. First, the Chef’s Counter, where visitors let the chef decide their meals; next, a la carte, where visitors decide their meals (according to Lilia’s website—staying true to the spirit of hyper-seasonality—“Our menu changes daily, so no day is ever the same”); lastly, chef’s choice for larger parties of four or more.

Screen Door

If you’re looking for Southern food in the Pacific Northwest, consider Screen Door, home to two locations in Portland. Screen Door serves up the cozy comfort you’d expect from a Southern-style restaurant—you’ll find the prolific chicken and waffles, fried catfish, and shrimp and grits, to name a few. You can even reserve all the southern charm for your group, even if only for a day, when you buy out either location for your private event; Screen Door’s Pearl District location can hold up to 110 seated; its East Side location can hold up to 90 seated.

Anchored by a large cherry blossom tree crowning the middle of the restaurant, Japanese-Korean restaurant Janken brings Pan-Asian culinary influences to Portland’s downtown area. Named one of the 6 Hottest Restaurants of Summer in 2023 by Portland Monthly, Janken offers Asian dishes your group will love.

Cartopia

The menu features fresh sushi rolls, nigiri, a healthy happy hour list and hot and cold plates like tuna tartare and lobster rolls or Lan-Roc pork belly and wagyu gyoza. alongside a healthy list of hot bites, like charred corn, mushroom bao buns and crispy prawns, among its long list of nigiri, sashimi and numerous surf and turf meals. Janken can accommodate groups of 16 in its main dining room, groups of 17-40 in its private dining room and groups of more than 40—and up to 120 seated or 160 for a standing reception—on its main dining floor.

Xiao Ye was inspired by the nostalgia of late-night snacking (“xiao ye” means “midnight snack” in Mandarin). Led by first-generation Americans, the restaurant’s menu is an homage to late nights spent eating with those dear to us. Xiao Ye’s menu is a mix of Brazilian (“little bites” like butter-basted chicken hearts), Italian (“warm dishes” like rigatoni all’amatriciana) and Asian dishes (“bigger stuff” like curry jus half fried chicken). Xiao Ye is an ideal location for intimate groups, home to a main dining room for up to 12 and a private dining room for up to 16.

Phuket Cafe is a Thai restaurant and cocktail bar that offers traditional Thai food in a lively, colorful setting. The man behind the restaurant, Chef Akkapong “Earl” Ninsom, was a finalist for the James Beard Award as Restaurateur of the Year in 2022.

Whether ending the day at Phuket for dinner or grabbing a midday lunch instead, you just may find your new favorite meal. Groups take their pick from a wide selection of Thailand-based dishes, like vegan, prawn, panang curry, Thai paella and Lan-Roc pork chop on the dinner menu, or massaman curry (grilled chicken thigh, cauliflower and fried potato) and several rice noodle dishes on the lunch menu.

The meetings and events industry is coming together on Thursday, April 18 at 11 am PT/1 pm CT/2 pm ET for Be Bright Together: A Virtual Celebration of Life for Marin Bright. In addition to honoring the contributions of a meetings industry pioneer, generous friend and ultimate hostess, we will be announcing a campaign to continue the work of lifting everyone up.

RSVP here to be part of the movement to advance a legacy of caring.