Expert Tips for Maximizing All-Inclusive Events

Presenter: John Gaca, Janek Rattinger, Steve Garvy

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From incentives to retreats, all-inclusive properties can reduce surprises at the end and streamline planning, but you have to know what questions to ask if you are going to design an event that fits your organization’s goals. Hospitality veterans know that not all properties are alike and a true partnership requires communication.
You will learn:
  • How to select the right property for your event
  • What questions to ask before you sign the contract
  • How to prepare your attendees for what to expect
John Gaca started in the hospitality business at the age of 16 as a bellman. While serving hotels in the roles of operations, catering and sales, he spent time in Chicago, Orlando, Tampa and now Nashville. 23 years ago, John started DMI hotels, which represents independent hotels in the United States, Mexico and the Caribbean for meetings and incentive business. He currently serves as the president of DMI and not only oversees the daily operations of the company but also maintains a sales role where he still continues to assist meeting planners in securing DMI hotels for their future programs.
Janek Rattinger is the corporate director of group sales at Blue Diamond Resorts. His career spans over 13 years in the MICE industry. Before working in sales, he worked in hotel operations for five years where he learned the foundations of the hospitality business. In his current position, he works with multiple teams across the Caribbean, Mexico and Costa Rica.
Steve Garvy is founder and president of The Garvy Group, He brings more than 30 years of hospitality safety, security and risk management property operations with Hyatt Hotels & Resorts, Westin Hotels and Starwood Hotels & Resorts.

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