How To

diverse workforce

8 Steps for Building Back a More Diverse Workforce

Jess Pettitt shares how the hospitality industry can turn a year of disruption into fertile ground for an improved—and more diverse—workplace. Here are eight steps to begin your journey.

virtual event performance roi

8 Ways to Measure Virtual Event Performance and ROI


What Meeting Profs Get Wrong About DEI—and How to Start Fixing It

How to Produce a Stand-Out Experience

unconscious bias

What Is Unconscious Bias (And How Meeting Planners Can Defeat It)

streaming hybrid bombing

Safe Streaming: How to Hybrid without Getting Bombed

Cybercrime is a real threat. We surveyed readers and experts to find out how to protect our companies, attendees and reputations while streaming.