Susan Jacobs

Top 10 Trends Impacting the Hospitality Industry

Editor’s note: We wrote the following story in July 2015 and it has been one of your favorites ever since so we thought we would go back and let you know what has changed. The updates are highlighted below, and a few of the findings ended up surprising even us. The Hotel Show, which stages […]

10 Tips to Improve Panel Discussions

Colorful, Cosmopolitan Central Mexico is Intriguing for Meetings

Taking a Stand: Sitting Too Much May Sabotage Your Health

Gourmet Airport Grub: Top Airport Restaurants

15 Items Hotels Could Eliminate

In an effort to remain profitable in the competitive hospitality industry, a growing number of hotels are eliminating guest room staples such as bibles and bed scarves, and cutting back on labor-intensive offerings such as artistically-folded towels and toilet tissue. In a series of blog postings on, editor Glenn Haussman details 15 items that […]