Gary Diedrichs

Gary Diedrichs is senior content editor at Smart Meetings. He has degrees in history from Princeton and New York University. His journalism career has spanned staff positions in radio, newspapers, magazines and websites. Other writing includes a novel set in Sausalito, California, in the 1950s. In his spare time, he publishes an award-winning website devoted to eco-friendly travel.

Millennials Choose American Airlines as Top Brand

Because of millennial influence, American Airlines won its first Airline Brand of the Year honor in the Harris Poll’s 29th annual EquiTrend Study. The study, which measures brand health over time, found that American adults born after 1980 gave a big boost to travel brands—most notably airlines and cruise lines. American Airlines has a higher equity rating […]

LEED-Certified Hotels Gaining Momentum

Airport Therapy Dogs, Pigs and Ponies Reduce Travel Stress

Delta to Test Self-Service Bag Drop Machines in US

Guns and Meetings: What You Need to Know Now

United Airlines Adopts New Customer-First Policies

After recent public blow-back against poor—and even abusive—service on U.S. airlines, are we witnessing the beginnings of a welcome customer-first era in air travel? United Airlines, object of the most withering criticism after cellphone video of a Kentucky doctor being dragged off a United jet on April 9 for refusing to give up his seat […]