Advanced technology has become as much a part of the event professional experience as binders and checklists. Hotels have adopted digital concierge, smartphone check-in and robots. Now convention and visitors bureaus are using what were once considered gee whiz gadgets to create memorable trips for visitors and make the planner job visibly easier.
Almost a year ago, Meet AC partnered with YouVisit to provide a virtual reality (VR) experience in Atlantic City. With the use of a VR headset, mobile phone or web browser, potential visitors can explore the city’s convention center and its surrounding areas before making a visit.
The 360-degree, panoramic tour allows planners to explore Atlantic City in a new way. Inspecting sites in this innovate way saves busy event professionals time and money—always a plus.
Las Vegas Convention & Visitors Authority
Across the country, Vegas VR puts planners in the middle of The Strip. Armed with the app, a smartphone and a VR viewer—such as Google Cardboard, planners can experience 12 interactive, 360-degree videos of adventures to be found in Vegas, including ziplining above Fremont Street and driving through Red Rock Canyon National Conservation Area.
AI has also become a part of packages at several properties in Sin City. For example, Ivy was introduced to four Caesars Entertainment properties, including Caesars Palace and The Linq Hotel & Casino. Via text messaging with Ivy, you’re able to make dining and spa reservations at the property.
Vdara Hotel & Spa features Fetch and Jett, autonomous robots. With advanced technology, Fetch and Jett can seamlessly navigate around obstacles on the way to their destination. No need to worry about theft, as their tamper-proof lids prevent any foul play until they reach their location.
Visit Newport Beach
In Newport Beach, California, an even more personalized concierge service called Ask Marina has recently been unveiled. Based on a series of questions, Ask Marina will provide a list of suggestions with restaurants, hotels and activities.
Ask Marina is different in that, when your location is on—and depending on several factors, such as mood, the crowd you’re with and experience you’re looking for—the service provides real-time recommendations for activities, restaurants and hotels as you go about your day. Think of it as an extra hand in showing attendees a great time around the city.
Augusta Convention & Visitors Bureau
Augusta & Co. is a new concept that has recently been unveiled by the Augusta Convention & Visitors Bureau. This space will serve as a one-stop shop for locals and visitors to learn about the about the city—from local products and restaurants to artists and authors.
In addition to learning about the city, visitors will also be able to purchase locally-sourced merchandise and goods. Visitors who would like to connect with the city will have the opportunity, as they can engage with the locals themselves in various ways, such as tastings with local brewers and book signings by Augustan authors.