They may not be smarter. They may not be luckier. They simply do the things Most People Don’t.
Bart Berkey spent 16 years as a global executive with The Ritz-Carlton and is the author of Most People Don’t (And Why You Should). Every week he talks with hospitality legends, CEOs and leaders about the moments that changed something for them: their early influences, what drives them, and the non-negotiable habits they hold themselves to. Guests have included Ritz-Carlton founder Horst Schulze.
If you lead a team, run a property, plan the meetings, or carry your culture on your back, this one is for you.