Looking for an easy way to upgrade your event in 2019? Integrate technology! Today, almost every attendee has a smartphone, so it’s time to use that to your advantage. From push notifications to digital schedules, opportunities for communicating with attendees are almost endless—all while reducing your event’s carbon footprint!

MorePlan Seamlessly with These Tech Solutions

In order to create an effective, user-friendly event app, there are a few things you’ll want to be sure to include:

  1. User-Friendly User Interface: Incorporate an activity feed into your home screen to help create a more personalized user experience and facilitate increased interaction with content, people and solutions.
  2. Session and Event Schedules: Of course, one of the most useful items you can provide is an event schedule. Eliminate paper waste by creating digital schedules that are conveniently available within the app.
  3. Interactive Maps: Navigating large venues can be tricky, especially if an event is spread across multiple floors. Make life a little easier for your attendees by creating an interactive map to help them find their way to their next session or exhibitor.
  4. Exclusive App Content: Incentivize attendees to download your app by creating valuable content and exclusive experiences that can only be found in the app.
  5. Supplemental Session Materials: Take your workshops and educational sessions one step further by providing downloadable materials such as worksheets and case studies.
  6. Social Q&A and Live Polling: Allow attendees to participate in round tables and panels by submitting their questions and votes via Q&A and Live Polling features.
  7. Sponsor Ads: Attract sponsors by offering them the option to advertise directly to attendees within the app.
  8. Exhibitor Information: You spend months rounding up the perfect exhibitors for your event, so make sure your attendees know who’s there and where to find them!
  9. Networking Channels: Features such as attendee lists, direct messaging and matchmaking allow users to initiate conversations and forge meaningful connections.
  10. Social Media Feeds: Create a custom social feed for your event and allow users to upload photos and updates to share their experience.
  11. Private Meeting Scheduling: Attendees come to network, so let them! Scheduling features allow users to view calendars, request meetings and book meeting spaces, eliminating the hassle of never-ending email chains.
  12. Push Notifications: Easily communicate with your attendees with targeted broadcasts and alerts. Send messages to help direct traffic or update users on last-minute schedule or location changes.
  13. Digital Content Library: From speaker presentations and on-demand videos to exhibitor sales materials and whitepapers, put together a library of useful content.
  14. Games: Gamification of mobile apps blends psychology and technology to create fun, competitive experiences that drive engagement, loyalty and brand recall.
  15. Interactive Feedback: At the end of the event (or the end of each day) ask attendees to fill out a brief survey to get valuable feedback on their experience.

More3 Things You Need to Know About Event Tech in 2019

Annmarie Hoskins is senior director of business development with Zerista, a Simpleview Company, an event app provider. 

Savioke Robot for Hotels

An R2D2-sized robot named Relay has been riding elevators and scooting down hotel hallways, delivering extra towels and soft drinks to guests.  Created by Santa Clara, California-based Savioke, the 10-lb. machine was designed to free hospitality employees from mindless tasks so they could concentrate on customer service instead.

Relay is in test-mode at two Aloft Hotels; with a third signed up to try it out. The unit at Aloft Cupertino, in the heart of California’s Silicon Valley, is nicknamed The Butler. In its first six months of operation, The Butler made more than 1,500 collision-free trips around the property. When not in use, it obediently returns to a charging station to refresh its batteries.

Savioke hopes to roll Relay out to the general market soon. As a source of labor, the company points out that the robots represent a quick ROI. Unlike human workers, they don’t require health benefits or overtime pay, nor do they complain about performing repetitious tasks. They efficiently make a delivery that could take a paid staff member 10 to 15 minutes to complete. Hotels may find the technology to be especially beneficial during off-peak hours when the front desk agent would have to leave the desk in order to make a delivery.

new meeting space in san franciscoIt’s apropos that the newly renovated San Francisco Marriott Marquis is well connected, both technologically and with its meeting-focused South of Market neighbors.

Marriott Marquis, located in San Francisco’s ever-growing tech hub, is fresh off a multimillion-dollar renovation. It is one of the launch properties for Marriott Hotels’ integrated mobile services, which include the following:

Red Coat Direct, which enables meeting planners to make updates and requests via their mobile devices for real time responses.

-Mobile check-in and check-out for stress-free hotel arrivals and departures.

Mobile guest services app, which allows guests to make requests for extra towels, delivery of car to front of hotel and other personal preferences via their mobile devices up to 24 hours in advance of arrival.

Marriott Marquis offers 1,500 guest rooms and suites, and 117,000 sq. ft. of meeting and banquet space. Attendees will love newly renovated View Lounge, located on the hotel’s 39th story. This spacious, trendy venue can hold up to 300 for private events, which is perfect for offsite functions during conventions at Moscone Center.

New Three-Property Meeting Solution

The Marriott has teamed up with Four Seasons Hotel San Francisco and the Park Central San Francisco, A Starwood Hotel to create a new meeting-friendly collaboration called SOMA One Connection. By sharing resources and connections, the three properties can accommodate large groups that need up to 1,500 guest rooms per night in San Francisco’s meetings center.

“It’s all about offering choices, customization and convenience to our customers,” says Frank Manchen, director of sales and marketing for Marriott Marquis. “SOMA One Connection provides a very appealing one-stop-network of 2,453 guest rooms and suites, and flexible indoor and outdoor space to host events for groups of 10 to 2,000 people.”

Nearby Moscone Convention Center is breaking ground on a $500 million expansion on Thursday, adding to meeting infrastructure in this popular event destination.

To request a proposal for the SOMA One Connection properties, meeting planners can visit www.somaoneconnection.com.

ARIA_ExteriorAria Resort & Casino is a big part of MGM Resort International’s expansion plans underway in Las Vegas right now.

With Las Vegas Arena and MGM Park opening next door to the resort in 2016, the Aria expansion allows the key meeting property to enhance event spaces and grow with existing clients, according to Tony Yousfi, vice president of sales.

“We are super excited,” Yousfi said. “We’re very lucky. The demand has been very strong. The biggest part is that we have a lot of repeat clients that are growing. Having that option of growing with clients is fantastic. There are not a lot of places you have that can grow.”

The latest game-changing plan, announced of Dec. 16, calls for a $154 million project that will transform the theater where Cirque du Soleil produces Zarkana; the show will close April 30. Construction is scheduled to begin in May, with anticipated completion in February 2018.

The Aria expansion will add 200,000 sq. ft. state-of-the-art meeting space throughout the four levels of the theater. A key component of the expansion includes stunning indoor/open-air spaces and a glass-enclosed venue with dramatic views of the new arena and park. The expansion will give Aria more than 500,000 sq. ft. meeting space and will maintain MGM Resorts International’s commitment to build all new venues to LEED Gold standards or better.

Yousfi pointed to a Fortune 500 tech company that has been meeting at Aria for five years. They were considering moving to a new location, but have committed for three years by virtue of the expansion news.

“Our guests expect luxurious offerings and will be wowed by the new convention space,” Yousfi said. “With the addition of this elite 200,000-square-foot venue, Aria exponentially increases the spectrum of events and services that can be hosted at our AAA Five Diamond resort.”

ARIA---Convention-CenterAria opened two new event spaces and completed renovations of its convention center earlier this month. Meeting professionals and attendees are going to love The Event Space at Crystals, with 13,000 sq. ft. of flexible, multilevel space that can accommodate 980 guests. The lavish event area, located adjacent to Aria at The Shops of Crystals, overlooks the popular water features, Lumia and Focus Water Wall, creating an unforgettable backdrop for receptions.

Renovated Hotels and Resorts

As the U.S. economy continued to improve throughout 2015, stellar properties with impressive meeting spaces rolled out new looks and features that are sure to wow the events industry for years to come. Here are 17 renovated hotels and resorts that rock and caught the attention of Smart Meetings in 2015.

Renovated Hotels and Resorts

1. Bacara Resort & Spa
Santa Barbara, California

This oceanfront property has seen an infusion of $20 million since it was acquired by Pacific Hospitality Group in 2013. The latest upgrades were completed in November, including in-room advanced entertainment systems that provide customized messaging for groups. The renovation of 358 guest rooms was completed in July. There’s 70,000 sq. ft. of indoor and outdoor event space and a 211-seat screening room.

The resort’s commitment to sustainability is reflected in the guest rooms’ automated lighting and climate controls, which help with energy conservation. Bacara also donated $150,000 worth of guest room furnishings to Habitat for Humanity, Catholic Charities and other organizations following the remodel.

“There will never be another resort like Bacara built on the California coast,” says Kory Kramer, chief investment officer of Pacific Hospitality Group. “We are committed to maintaining Bacara’s world-renowned reputation.”

Renovated Hotels and Resorts

2. The St. Anthony
San Antonio

Dating to 1909, this National Historic Landmark wrapped up a multimillion-dollar renovation in November. The top-to-bottom makeover, which started in 2013, reduced the property’s 350 guest rooms to 277. New carpeting and paint highlight upgrades to 31,527 sq. ft. of event space, including a 4,700-square-foot ballroom/balcony area.

St. A Sky Terrace, offering expansive views of the city, is a new rooftop lounge that makes for a magnificent outdoor event space on the hotel’s 10th floor. The renovation also included the rebirth of the historic St. Anthony Club.

Renovated Hotels and Resorts

3. Caesars Palace Las Vegas

Literally a tower of power, the 587-room Julius Tower at Caesars is wrapping up a $75 million renovation that will debut Jan. 1. Redesigned guest rooms are classically inspired, with luxurious modern touches. The project is part of a $1 billion investment as Caesars prepares to celebrate its golden anniversary throughout 2016.

In total, Caesars Palace has 3,980 guest rooms and suites. Among the 300,000 sq. ft. of meeting space are two ballrooms that offer 51,000 sq. ft. each. The Colosseum can seat 4,100 for special events and serves as the property’s main entertainment venue. Among the amazing dining options is Mr. Chow Las Vegas, which opens this month, and celebrity chef-branded restaurants by Gordon Ramsay and Bobby Flay.

Renovated Hotels and Resorts

4. The Camby Hotel
Phoenix

Formerly The Ritz-Carlton Phoenix, the rebranded Camby Hotel opened in December following a multimillion-dollar renovation. It will be Arizona’s first luxury hotel from Marriott International’s Autograph Collection. The hotel name is inspired by Camelback Mountain.

There will be 277 guest rooms and more than 20,000 sq. ft. of meeting space. Among the other upgrades are a new restaurant and two bars, a rooftop pool and bar area, a boutique spa and an expanded contemporary fitness center. Guests can take advantage of nearby hiking, shopping at Biltmore Fashion Park and proximity to Phoenix financial district.

Renovated Hotels and Resorts

5. Mandalay Bay Resort and Casino
Las Vegas

Amid a $70 million expansion that will be completed in January 2016, Mandalay Bay debuted 350,000 sq. ft. of new convention center space in August. The project includes new exhibit space, a 20,000-square-foot foyer and the transition of existing space into a 70,000-square-foot carpeted ballroom.

When the project is complete, Mandalay Bay Convention Center will feature more than 2 million sq. ft. of space, with 900,000 sq. ft. of contiguous exhibit space. The expansion will elevate Mandalay Bay to No. 5 in North America for total square feet and exhibit space. The property also features three world-class hotels—Mandalay Bay, Delano Las Vegas and Four Seasons Hotel Las Vegas—that provide 4,752 guest rooms and suites.

“We believe this investment will increase visitation to Las Vegas, driving incremental business to MGM Resorts’ portfolio and the city overall,” says Chuck Bowling, president and chief operating officer of Mandalay Bay.

Renovated Hotels and Resorts

5. Hyatt Regency Jacksonville Riverfront
Florida

The largest convention hotel between Orlando and Atlanta completed a multimillion-dollar upgrade of all 963 guest rooms in the fall. The renovated Regency Club lounge, which overlooks the city skyline, offers VIP space for up to 50.

Besides offering 110,000 sq. ft. of meeting space, including six new conference rooms, the downtown property is near historic Florida Theatre and Jacksonville Veterans Memorial Arena.

Renovated Hotels and Resorts

7. Eldorado Hotel & Spa
Santa Fe, New Mexico

The AAA Four Diamond property completed a multimillion-dollar expansion and renovation in June. Located two blocks from historic Santa Fe Plaza and Santa Fe Community Convention Center, the 219-room hotel boasts a new 7,000-square-foot ballroom, which is the largest in the city. Owned by New Mexico-based Heritage Hotels & Resorts, Eldorado has added a 1.4-acre plot of land adjacent to the hotel with the intent of creating a unique event venue and nightclub, scheduled to open in spring 2016.

Eldorado now has 22,000 sq. ft. of meeting and event space. Amenities include a rooftop pool, full-service spa, business center and fitness center.

“All of our guest rooms were recently upgraded to include new 47-inch HD smart televisions, wall treatments, furniture and artwork by Native American artist Randy Barton,” says Douglas E. Libby, general manager of the property. “We are very excited to add these new outstanding amenities to the Eldorado Hotel & Spa.”

Renovated Hotels and Resorts

8. Hotel Allegro Chicago

The Kimpton Hotel property, which is adjacent to historic Cadillac Palace Theatre, completed a multiphase $15 million renovation in June. The updated lobby is eye-catching, with local artwork and a new, trendy bar. All 483 guest rooms and suites also were refreshed.

Offering more than 14,000 sq. ft. of elegant downtown meeting space, the recent renovation included the addition of a 1,250-square-foot event venue that can accommodate up to 140. There are many bonus elements, such as a nightly hosted wine reception, complimentary overnight shoeshine and same-day laundry services.

Renovated Hotels and Resorts

9. Hyatt Fisherman’s Wharf
San Francisco

Located in one of the top tourist destinations in the world, the Hyatt wrapped up a $10 million transformation in July. There was a total redesign of the property’s 316 guest rooms, in addition to reimagining its two restaurants, lobby and public spaces.

The hotel offers more than 19,000 sq. ft. of meeting space, which was renovated in 2012. There’s room for up to 250 in Presidio Ballroom and 300 in North Point Lounge.

Renovated Hotels and Resorts

10. LaPlaya Beach & Golf Resort
Naples, Florida

Blessed with sweeping views of Vanderbilt Bay, LaPlaya Beach & Golf Resort completed a $1 million renovation in the spring. There are 189 guest rooms and suites, and more than 12,000 sq. ft. of meeting space.

The property has amenities well suited for business travelers, including exotic SpaTerre, a Bob Cupp-designed 18-hole championship golf course, four cascading rock-waterfall pools and fine dining at Baleen.

Renovated Hotels and Resorts

11. La Cantera Hill Country Resort
San Antonio, Texas

Following a multimillion-dollar renovation, the 550-acre resort reopened in April. It had been closed to overnight guests since November 2014. The resort is located on one of the highest points in the city and now features a courtyard with lush terraces amid inspiring natural settings.

The resort expanded its meeting space, which now measures 115,000 sq. ft. New La Cantera Ballroom offers 10,000 sq. ft. and the new Esparza lawn creates a picturesque backdrop for events. There are 498 guest rooms and suites. The Resort Course at La Cantera served as a PGA Tour stop for 15 years.

Renovated Hotels and Resorts

12. Hamilton Princess & Beach Club, A Fairmont Managed Hotel
Bermuda

Built in 1885, this architectural treasure is once again the jewel of Bermuda following the completion of a $90 million renovation in May. Upgrades at the historic resort include a new entertainment/reception space overlooking Hamilton Harbor. A new restaurant with an open kitchen features a 1,500-square-foot terrace with views of the hotel’s marina.

The resort offers 410 guest rooms and suites, and more than 30,000 sq. ft. of indoor and outdoor event space. A fleet of luxury vans provides easy access to a new beach club on the island’s south shore.

“This renovation project is the most exciting in the 130-year history of the hotel,” says Allan Federer, general manager. “With the recent announcement of the 2017 America’s Cup coming to Bermuda, this is an exciting time for both the hotel and the destination.”

Renovated Hotels and Resorts

13. Hyatt Regency Waikiki Beach Resort and Spa

Fresh off a $100 million renovation that was completed in April, the resort’s 1,230 guest rooms now feature furniture with clean, modern lines and updated tech components such as conveniently located outlet pods and dimmer-equipped light fixtures. Regency Ballroom, which has a capacity of 800 for receptions, offers 9,800 sq. ft. that can be divided into three sections. The pool terrace has space for up to 425.

“Overall, we aim to evoke a more casual atmosphere at the resort that will appeal to both our thriving Asian market and the younger generations of visitors that we welcome here,” says David Nadelman, area vice president and general manager.

Renovated Hotels and Resorts

 

14. Martha Washington Hotel
New York City

Martha Washington Hotel opened in 1903 in Manhattan as a refuge for women visiting and living in New York City. Designated a historical landmark by New York City Landmarks Preservation Commission, the grand ole dame completed a $30 million renovation in February, including new state-of-the-art meeting and event space designed by famous German-born architect Annabelle Selldorf.

There are 261 guest rooms and suites that feature amenities such as Italian linens and bath products, and complimentary Wi-Fi. Among the 7,000 sq. ft. of meeting space is a 2,700-square-foot ballroom that can seat 200. The second-floor event space features dramatic windows with Juliet balconies.

“The total revitalization of the Martha Washington is evidence of our commitment to preserve the remarkable history of the hotel while also providing comprehensive amenities for our guests,” says Ed Scheetz, founder and CEO of Chelsea Hotels, the brand that owns the property.

Renovated Hotels and Resorts

15. The Embassy Row Hotel
Washington, D.C.

Since opening in 1970, The Embassy Row Hotel has evolved into much more than a neighborhood gathering destination in popular Dupont Circle. It also has hosted its fair share of politicians, actors, musicians and athletes, including President Barack Obama, Denzel Washington and Magic Johnson.

The 231-room hotel completed a $15 million renovation in March. The new Station Kitchen & Cocktails features locally roasted coffee and baked goods by day and morphs into a social experience at night, with cocktails and shared plates served at communal tables and nook-style seating. There’s 6,650 sq. ft. of indoor meeting space and a rooftop pool and lounge that can be used for events.

Renovated Hotels and Resorts

16. The Westin Philadelphia

Located in historic Rittenhouse Square, The Westin completed a $10 million renovation of its 294 guest rooms in March, including new furniture, carpeting and decor. The upgrades also feature environmentally friendly climate controls and the brand’s Heavenly Shower. Late last year, the hotel’s main restaurant, Winthorpe & Valentine, and its lobby bar were updated, creating a sophisticated, contemporary vibe.

The hotel offers 17,000 sq. ft. of event space and can host up to 700 guests. The 7,500-square-foot ballroom can be divided into three sections and is adjacent to an 18-seat boardroom. Event specialists are available to assist planners and attendees.

Renovated Hotels and Resorts

17. Chateau on the Lake Resort Spa & Convention Center
Branson, Missouri

The AAA Four Diamond Resort is located in the picturesque Ozark Mountains, overlooking scenic Table Rock Lake. As part of the renovation completed in January, all 301 guest rooms were remodeled. The resort’s new 684-square-foot executive boardroom features advanced A/V and technology capabilities, including a 54-inch touch-screen HD television with speakers built into the boardroom table.

Considered one of the top resorts in the Midwest, the Chateau features 43,500 sq. ft. of meeting space, including a 32,000-square-foot ballroom and a 54-seat theater. Chateau Marina, which is open seasonally, offers rentals such as pontoon boats, ski boats, personal watercraft and kayaks.

New Meeting Properties

There are more options than ever to host meetings and events at trendy, new properties around the world. Here’s a look at 18 new meeting properties that were christened during 2015.

Feel free to tell them Smart Meetings sent you. We love sharing our insights! It’s what we live for.

Luxury Meeting Hotels

Hotel Eastlund
Portland, Oregon

The fast-growing Eastside of Portland has its first upscale boutique property, Hotel Eastlund, which opened in June. Inspired by midcentury decor and architecture, the hotel’s lobby, communal areas and guest rooms feature commissioned artwork by Loui Jover, Badri Valian and Terry O’Neill.

There are 168 guest rooms and suites with wall-to-wall windows that offer panoramic views of the city, and 5,300 sq. ft. of meeting space. Dining options include Altabira City Tavern, a rooftop restaurant and bar by celebrated chef David Machado, and Citizen Baker, a casual cafe by day and wine bar at night.

Hotel Eastlund is adjacent to Oregon Convention Center, Moda Center, Veterans Memorial Coliseum and Eastside’s culinary hub, which features artisan distilleries, restaurants and breweries.

hyatt-place-hyatt-house-denver-downtown

Hyatt Place & Hyatt House Denver Downtown

The state capital of Colorado is getting two new properties when Hyatt Place and Hyatt House Denver Downtown open in November, two blocks from Colorado Convention Center. The project, which features 361 guest rooms, marks one of the first dual-branded Hyatt properties under one roof.

Hyatt Place is designed for business and tech-savvy travelers. Hyatt House is an extended-stay property for short- and long-term visits to Denver. Property highlights include local art, Rocky Mountain views, a shared F&B outlet featuring craft brews and 4,800 sq. ft. of meeting space.

denver-airport

The Westin Denver International Airport

There’s a brand new place to meet in Denver and it’s really close to the airport. Actually, The Westin Denver International Airport, which opened Nov. 20, is a key component of a $600 million hotel and transit center at the airport.

Reinforcing a growing trend of developing luxury hotels with meeting space at major airports, The Westin offers 519 guest rooms, including 35 suites. There is a state-of-the-art conference center that has 37,000 sq. ft. of event space divided among two ballrooms and 15 breakout rooms and board rooms. The 10,000 sq. ft. of prefunction space will impress attendees with its two-story, floor-to-ceiling glass curtain wall that is approximately 200 feet wide.

The new transit project at the Denver airport will add another key feature in the spring  when the RTD East Rail opens, providing access to and from downtown. It will be about a 35-minute ride.

Of course, there’s really no reason to leave The Westin or the Denver airport. A new open-air plaza is opening next to the hotel. Expected to host concerts and farmers markets, the plaza connects the hotel, airport and train station.

The plaza is expected to be a key event venue, with space for up to 3,200. Indoors, The Westin’s meeting room foyer can hold 1,000 for receptions. Two ballrooms are expected to be very popular event space, with capacities of 850 and 700 for receptions and 600 and 450 for banquets.

Hunt-Valley-Inn-Wyndham-Grand-Hunt-Valley

Hunt Valley Inn, A Grand Wyndham
Baltimore

Hunt Valley Inn, A Grand Wyndham opened this year outside Baltimore. It boasts 500 acres of recreational fun, including Rio Mar Casino, two golf courses, trails and five eclectic restaurants and lounges. The hotel has 392 guest rooms and more than 30,000 sq. ft. of meeting space.

It was a big year for Wyndham. Located in Miami Beach, the 200-room Shelborne Wyndham Grand South Beach is an iconic oceanfront resort with a vintage Miami aesthetic infused with modern luxury. It provides 15,000 sq. ft. of meeting space. Wyndham also opened Wyndham Grand Jupiter at Harbourside Place, which sits on a bank of Jupiter, Florida’s Intracoastal Waterway and provides 179 guest rooms and 15,000 sq. ft. of meeting space.

The 120-room Wyndham Garden Charleston Mount Pleasant is the newest upscale hotel in South Carolina’s oldest city. It has more than 2,000 sq. ft. of customizable meeting space and a glorious 1,600-square-foot patio.

hyatt-regency-tysons-corner

Hyatt Regency Tysons Corner Center
Virginia

This year, Hyatt Regency has unveiled properties in five different countries. The upscale Hyatt Regency Tysons Corner Center, which debuted in March in Virginia, is the first new-build, full-service hotel in Tysons Corner to open in more than 20 years. The 18-story, 300-room property is located in the trendy downtown area and features rich design, modern guest rooms and 15,000 sq. ft. of meeting space.

The five-star Hyatt Regency Istanbul Atakoy is the third Hyatt property to open in the city. Located in a high-end residential area, the property offers easy access to Istanbul Ataturk Airport (IST) and to the city’s dynamic center, Taksim Square, famous for its restaurants, shops and hotels. The hotel offers 284 guest rooms and 37,500 sq. ft.

Strategically located in the city center, the 210-room Hyatt Regency Ahmedabad in India is within walking distance of the Sabarmati riverfront. It provides more than 14,000 sq. ft., including a 6,045-square-foot ballroom with a 20-foot ceiling.

In the United Arab Emirates, Hyatt Regency Dubai Creek Heights boasts two iconic 538-foot high-rise towers. Located next to the resurgent Dubai Creek, it provides elaborate views across the water and stunning city skyline. The property has 464 guest rooms and 10,500 sq. ft., including two ballrooms.

Hyatt Regency Makkah is the first Hyatt hotel to open in the holy city and the first Hyatt Regency-branded hotel to open in Saudi Arabia. The property, which features 338 guest rooms, is a one-minute walk to the holiest shrine of Islam—Al Masjid Al Haram, or the Sacred Mosque.

le-meridien-columbus

Le Meridien Columbus, The Joseph
Ohio

Le Meridien Columbus, The Joseph—located on High Street and surrounded by unique dining and shopping—opened last January. The Ohio hotel features the collection of Ron and Ann Pizzuti, listed among the top 200 art collectors in the world by ArtNews. The property, which has 135 guest rooms, also features signature dining and 6,700 sq. ft. of flexible event space.

Le Meridien, Guragon, Delhi NCR, which was unveiled in March, sits on acres of lush gardens and is close to Global Business Park, DLF Cyber City and many multinational companies. The property’s 285 guest rooms feature chic design elements and warm earth tones, and the 19,375 sq. ft. of meeting space features 10 rooms, including an elegant ballroom.

Two properties other properties opened in May. Le Meridien Mahabaleshwar Resort & Spa, located in the western India state of Maharashtra, has 122 guest rooms and nearly 9,000 sq. ft. of meeting space. Le Meridien Saigon in Vietnam, situated beside the Saigon River and close to entertainment and commercial areas, features 350 guest rooms and more than 26,000 sq. ft. of meeting space.

Le Meridien Dhaka in Bangladesh opened in June, with 304 guest rooms and more than 6,500 sq. ft. of meeting space. Le Meridien Paro Riverfront in Bhutan opened in July, with 59 guest rooms and nearly 2,300 sq. ft.

mandalay-bay-expansionThe Mandalay Bay Resort and Casino Convention Center recently announced the completion of their $70 million expansion, marked by the official opening of the 70,000-square-foot Oceanside Ballroom.

The expansion includes 350,000 sq. ft. of exhibit space, a 20,000-square-foot foyer, and underground parking. The convention center now spans more than 2 million square feet and over 900,000 sq. ft. of contiguous exhibit space.

Mandalay Bay is also redesigning more than 3,000 guest rooms and suites, a $100 million project that aims to wrap up in February.

The multi-year transformation gives meeting planners virtually limitless possibilities when planning large tradeshows, corporate gatherings, intimate meetings, and incentive trips.

“To strengthen our position as a leader in the meetings industry, we have made significant changes and enhancements to provide a unique resort destination with diverse and comprehensive options to remain a top choice for corporate groups and trade shows of all sizes,” said Stephanie Glanzer, vice president of Sales at Mandalay Bay.

Accommodating Green Planners

The new space includes high-density Wi-Fi to accommodate more attendees with fast, reliable internet connection and advanced presentations. Guests can experience seamless connectivity anywhere on the property and other MGM Resorts, including The Mirage, MGM Grand, Bellagio, and ARIA.

Mandalay Bay Convention Center is also incorporating an additional rooftop solar photovoltaic (PV) array spanning 8 acres, which aims to be completed by early 2016. The added portion of the array will generate approximately 1.9 MW with an approximate annual production of 3.4M kilowatt hours. Covering more than 28 acres, the combined array will generate enough electricity to power the equivalent of 1,300 homes.

Mandalay Bay and the Mandalay Bay Convention Center are making a name for themselves in the green meetings and green destinations sectors by recycling more than 80 percent of convention materials and providing sustainable service ware and menus. The resort and convention center hold Five Key ratings from the Green Key Eco-Rating and Meetings Programs, and have been awarded Gold status in TripAdvisor’s GreenLeaders program.

hot-hotel-trendsEvent professionals who spend a lot of time in hotels will be happy to learn that a lot of innovative ideas will transform hotels in the near future. Many are already in place at select properties. Blogging for U.S. News & World ReportLyn Mettler  illuminates 14 hot hotel trends for 2016.

Quicker check-in.  At an ever-expanding number of hotels around the country, smartphone apps enable travelers to bypass the front desk and check in themselves using their mobile devices.

Keyless entry. Many chains offer keyless-entry mobile apps that allow guests to access not just their guest rooms, but also fitness centers and pool areas.

Room apps allow guests to customize their experiences, programming in-room lighting, music and even setting the coffee maker through their smartphones.

In-room tablets provide an option for guests without smartphones. The touch-screen tablets can be programmed in multiple languages to permit guests to control indoor temperature, television, order room service or other tasks.

Noise reduction. Specially-designed headboards decrease noise between rooms, while acoustic doors provide greater privacy. To block out sleep distractions, hotels will offer white noise-emitting speakers.

Reliance on robots. Instead of sending a human to deliver snacks, towels or other amenities, hotels will dispatch robots that can take the elevator, deftly navigate between floors and don’t require mandated breaks.

Electric car charging stations. Since more guests are arriving in electric-powered vehicles, charging stations will begin appearing in hotel garages or parking lots.

7 More Hot Hotel Trends for 2016

Smart floor tiles. Expect to see more of these technological marvels,  which can light a path from the elevator to a guest room, or inside the guest room from the bed to the bathroom.

Smart mirrors feature touch screens that provide digital readouts of the weather, sports scores or daily headlines. They are starting to appear in hotel bathrooms.

Re-designed guest rooms. Traditional desks are out. Nooks and open storage spaces are replacing closets and dressers. Platform beds with storage drawers underneath or trundle beds that convert to sofas during the day are replacing traditional beds. Specific areas with an ample assortment of plugs will be available to charge devices.

Communal lobbies. Hotel lobbies are where guests gather for cocktails and small bites, or to work collaboratively. Lobbies are being retrofitted with furnishings to expressly support these initiatives.

Family-friendly programming. Kids clubs are being tweaked to promote education, cultural immersion and outdoor play. Offerings include art, dance and cooking classes, and property-wide scavenger hunts.

Social media mania. Hotels are encouraging guests to post about their experiences on social media channels, and are providing selfie sticks for them to take pictures of themselves at the destination.

Emphasis on health & wellness. Today it’s not enough to have a room with an elliptical machine and some weights. Resorts are offering yoga classes, in-room exercise balls, on-demand fitness videos and maps detailing routes for runners.

Moxy Hotels will make its American debutRendering of social space at Moxy Hotels

Marriott International’s lifestyle brand Moxy Hotels will make its American debut with two properties opening this spring. Marriott first launched Moxy in 2014, in partnership with Swedish furniture maker Ikea, with the first location in Milan near Malpensa Airport (MXP). Plans to bring the brand to the United States were announced last year, as a number of hotel companies brought forth lifestyle brands of their own.

“We are excited to debut Moxy Hotels in the U.S., beginning with New Orleans and Tempe, as we believe that the aura of each city completely embodies the essence of Moxy—fun, edgy and social, all with a youthful spirit,” said Global Brand Director Vicki Poulos, in a statement.

Moxy New Orleans will be located steps away from the French Quarter in downtown New Orleans when it opens in April. The 108-room hotel will have a hand-crafted cocktail bar, plus a coffeehouse and grab-and-go food station open 24 hours a day. It will also boast a full-circuit fitness center.

In March, Moxy Tempe will open as one of Phoenix’s newest properties to capitalize on the lifestyle traveler trend. The 186-room hotel will have a bar that serves local beers and cocktails. It will also offer 24-hour food and beverages service—including bagels and coffee in the morning and naan pizzas and to-go options in the evening. Meeting space will encompass four rooms within 4,000 sq. ft. of space. Tempe’s underground art scene and nightlife will play a role in the property’s theme and design.

Moxy Hotels will have inviting lobbies and social spaces, along with free Wi-Fi throughout all spaces. Guests will be able to connect with hotels in the Moxy Digital Guestbook, where videos and pictures can be posted via Instagram. Hotel elevators will also encourage social media interactivity with built-in photo booths and local props. All properties will offer a library that’s designed for visitors to plug-in electronic devices or have a quiet read. Guest rooms will be equipped for keyless entry and have hi-tech amenities, such as screen casting and motion-sensor lighting.

Marriott announced that it will open several more Moxy Hotels in the U.S., including in New York City, San Francisco, Seattle, Chicago and Nashville. The brand will also expand across Europe in the cities of Munich, Frankfurt, Berlin, Oslo, Aberdeen and London. Moxy’s rapid growth is part of a larger plan to open nearly 150 hotels around the world in the next 10 years.

Hilton-robot-concierge

A concierge at Hilton McLean Tysons Corner in Virginia is attracting plenty of attention for providing excellent service to guests needing directions and other information about the hotel and surrounding area.

The tiny attendant listens carefully to guests’ requests, and establishes a personal connection with them while expressing a wide array of emotions, including delight and understanding.

This may seem pretty ordinary behavior for concierges, but that’s what makes this attendant, Connie, so extraordinary. For, Connie is a robot that can adeptly handle many concierge responsibilities—with a human touch.

Standing 2 1/2 feet tall, Connie has been serving the Virginia property, near Hilton’s headquarters, for the past month. Hilton teamed up with tech giant IBM to create the robot, named after Conrad Hilton, the founder of Hilton Worldwide.

Connie was made by using domain knowledge from Watson, which is IBM’s flagship AI program, and WayBlazer. Besides providing information, the robot concierge can move its arms and legs (and literally point guests in the right direction), and its eyes light up in different colors to express a variety of human emotions.

Hilton emphasizes that Connie wasn’t created to reduce human staffing. Rather, it is viewed as an assistant that can answer routine questions and thereby free up staff to handle other responsibilities. And Hilton recognizes the irreplaceable value of human interaction.

Still, Connie can be particularly useful during busy times, including meetings and events. For now, it mainly provides directions and other basic information, but other functions can be added.

“In meetings, it can do some very fast research and fact-checking, so if a question comes up like ‘What’s the GDP in China for the last five years?,’ without even asking Connie, it can find the information and bring it back to you,” said Jim Holthouser, executive vice president of global brands for Hilton Worldwide, in an interview with Skift.

Hilton hasn’t set an end date for the robot concierge pilot program, and hasn’t decided if Connie will be added to other properties.

Although Connie is unique in many ways, other hotels have experimented with robot technology. Starwood Hotels and Resorts’ Botlr can deliver room service, and its futuristic Yotel Hotel in New York City has a luggage-toting robot. Henn-na Hotel in Nagasaki, Japan, is mainly manned by robots, which speak both Japanese and English.