Major Hoteliers Extend Mask Requirement to Guests

mask requirements

Following American Hotel & Lodging Association’s (ALHA) “Safe Stay Guest Checklist,” released last week, hotel giants have extended mask requirements to guests. Previously, masks were required for employees only. Beginning July 27, Marriott International, Hyatt Hotel Corporation and International Hotels Group will require guests to wear masks in all their properties’ public spaces; Hilton Hotels & Resorts will require masks as well, effective July 28.

Since reopenings in many states in the U.S., coronavirus cases have increased.

“The hospitality industry has prioritized the health and safety of our guests and associates, using best practices like social distancing, enhanced cleaning protocols, mobile room keys and contactless check-in. We are committed to ensuring that every guest experiences a clean and safe hotel no matter where they stay,” Arne Sorenson, CEO of Marriott, says in a video.  

ALHA’s Safe Stay Guest Checklist includes the following.

  • Required face coverings in indoor public spaces and practice social distancing in common areas.
  • Choose contactless options, where available, including online reservations, check-in and payments.
  • Daily room cleaning, if necessary. Ask hotel about your options.
  • Request contactless room service.
  • Refrain from traveling if you have, or recently had, any symptoms of COVID-19 or contact with anyone diagnosed with COVID-19.

Other hotel brands have also endorsed this plan, including Loews Hotels, Radisson Hotel Group and Wyndham Hotels and Resorts, all of which have properties that have reopened.

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