See Monterey appoints Pearce as senior conference sales manager. With over 20 years of experience in the industry, and as a local for many years, she will support the tourism board’s multifaceted strategy to drive corporate meetings and event business to hotels and hospitality partners throughout Monterey.
Shoemaker takes on the role of general manager at San Diego Mission Bay Resort. She has spent the last two decades in hospitality in roles from front desk operations to senior conference service manager. Most recently, she served as general manager of La Valencia Hotel, and will now spearhead operations and resort manager at San Diego Mission Bay Resort.
The Spa at JW Chicago, in JW Marriott Chicago, partners with Hutchins, Nike Master Trainer and Nike+Run Coach. Hutchins will work with JW Chicago to reimagine their fitness program and offer spa members unique, results-driven experiences. She will lead four new group fitness classes: Bodyweight, Strength, Endurance Lift and Run.
Cooper is appointed general manager of Hilton Shreveport. She most recently served as general manager at Embassy Suites Santa Ana. Cooper brings over 20 years of experience in the hospitality industry and expertise in operations, human resources, project management and leadership.
Opus Agency announces that Cohen will fill the role of senior vice president of incentives and global sourcing. She has developed expertise in hospitality, operations and events throughout 20 years of experience. She most recently served as incentive group senior director at Opus Agency. In her new role, she will lead strategic sourcing and incentive initiatives for the company’s global brand experiences.
Santiago is promoted to the role of hotel manager at Sagamore Pendry Baltimore. Earlier in her role as director of sales & marketing, she surpassed 2022 room revenues by $1.1 million, exceeded meeting and event revenue records and was the youngest member of the executive committee. She will now direct the team with a focus on driving revenue and developing innovative sales and marketing strategies.
The Westin Maui Resort & Spa Kā’anapali welcomes Hargrove as general manager. He brings over 17 years of hospitality experience, much of which has been spent with Marriott brands across O’ahu, Maui and Hawai’i Island. He has already successfully led the resort through its Dec. 1, 2023, public bookings reopening and its engagement in various emergency response and community relief efforts.
Chris Jacoby and Mohammed Khan
Grand Hyatt Seattle expands its executive leadership team with the appointment of Jacoby as director of sales and Khan as director of operations.
Jacoby brings over 20 years of experience in hotel sales and marketing management for the luxury and lifestyle sector. In his role at Grand Hyatt Seattle, he will focus on bringing in meeting and event planners along with business and leisure travelers, drawing on his passion for branding and positioning.
Khan, along with being a Washington local, has worked in hospitality since he was attending college. Most recently, he worked as assistant director of operations for the Hyatt group, A Seattle Collection. Now, he will ensure the highest levels of guest and employee satisfaction, building functionality and cleanliness, financial success and top-notch hospitality as director of operations at Grand Hyatt Seattle.
Guse is appointed general manager at Hotel Van Zandt. He has served in multiple general manager roles, most recently at Sheraton Austin, where he oversaw a property-wide rebrand in spring 2023, consistently high employee satisfaction and a high engagement score. He now looks forward to continuing his successful leadership in the boutique Austin hotel.
Diego Hermelo Vidal
Four Seasons Resort Lanai appoints Vidal as spa director. Previously, he served as assistant spa director at Four Seasons Resort Maui, and has spent years at other Four Seasons properties around the world, from Costa Rica to Prague. In addition to overseeing all spa operations, he will lead staff training, treatments, retail, fitness programming and the resorts yoga and wellness program.
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