Skytrax, a U.K.-based airport ranking and review site, has officially released its 2018 World Airport Award winners and you might want to buckle your seatbelt for the results.
The awards are determined by air travelers who completed an airport customer satisfaction survey between August of 2017 and February of this year. Almost 14 million customer questionnaires were sent in from more than 100 different nationalities, ranking 550 airports worldwide.
Holding first place for its sixth year straight was Singapore Changi Airport (SIN). Incheon International Airport (ICN) in South Korea took second place and Tokyo Haneda Airport (HND) received third—a switch in rankings from 2017. International airports in Asia and Europe dominated the top 20.
U.S. airports included on the list were Denver International Airport (DIA), the highest-ranking airport in the U.S. in 29th place, Cincinnati/Northern Kentucky International Airport (CVG) in 34th, and Houston Intercontinental Airport (IAH) in 48th.
While there were plenty of slight shifts in rankings, certain airports performed significantly better than in 2017. Rome Fiumicino Airport (FCO) jumped from a ranking of 158 to 85, while Athens International Airport (ATH) nabbed a ranking of 39, in comparison to last year’s 59th place.
This list is a gift to meeting professionals flying around the globe. Survey questions were based on performance in a variety of categories, from check-in to transfers to security, allowing travelers to choose the best airports for traveling to and from destinations with maximum satisfaction.
