Strategy

How to Get What You Want From a Hotel's Front Desk Agent

The front desk is the heartbeat of any hotel, and the front desk agent is the “go to” point person for everything from arranging wake up calls to making sure all guests at your meeting function receive a morning newspaper. To ensure that your complaints are heard and then properly addressed, a former hotel front […]

Five Employees You Want on Your Team

4 Things to Consider When Sponsoring an Event

3 Tools to Simplify Your Event Check-In Process

Bedbug-Busting Tips for Travelers

Digital Tools to Collect Post-Event Media

Getting digital feedback from event attendees provides a great way to evaluate success by seeing what people are sharing and talking about online. There are plenty of digital media services that let attendees share photos and important notes from an event. These 6 digital tools will keep attendees engaged even after events have concluded. Read the […]