In the wake of Black Lives Matter protests, many organizations stepped up their diversity, equity and inclusion efforts. A new initiative, Tourism Diversity Matters (TDM), is looking to leverage those advances to benefit the industry and those who work in it.
Do you wish you could sit down with heads of hospitality companies to ask them how they got where they are? Your wish is our command. Here are the biggest lessons from leaders we learned this year from Carnival Cruise Line President Christine Duffy, U.S. Travel Association President Roger Dow, IMEX Group CEO Carina Bauer and many more.