You have planned every last detail of your event and you expect your client to love it. From the top-notch speakers to the world-class food, it appears that everything is going to be great—until one of your attendees confusedly asks, “What happened to the Wi-Fi?”

Not only do attendees want to plug their personal devices into the network—your speakers also rely on a strong Wi-Fi connection to load their presentations, not to mention its importance to various sound and lighting systems. Luckily, there are a few steps you can take to ensure your facility’s Wi-Fi is smooth and efficient.

Here are three Wi-Fi issues an event planner should consider before deciding on a venue.


As devices get smaller, people are increasingly travelling with more than one. Gone are the days of just one device per person; instead, we live in a world where corporate event-goers may have two or three devices each. With so many devices connected to the same Wi-Fi network, you need to make sure your chosen venue has appropriately configured network infrastructure.

Besides making sure all your attendees can connect to the Wi-Fi, you also need to ensure that they can access it from anywhere in the venue (yes, they may want to watch Netflix in the bathtub after that breakout session in the garden).

Device Diversity

As you will most likely have dozens to thousands of devices connecting to a single network, clear visibility in it is imperative to quickly spot and resolve any issues that may arise. You may want to ask staff at your venue if the network will continue to perform well when diverse demands are placed on the bandwidth.

Critical Wi-Fi Analytics

Where there is tech there must be tech support. When choosing your venue, ask what kind of wireless support systems are in place and which insights are provided. Wi-Fi support systems are essential if you are to avoid long periods of annoyance and frustration. One company, Wyebot,  claims it can provide problem and solution identification that results in “a 90 percent reduction in mean-time to problem resolution, a 50 percent reduction in Wi-Fi problem tickets and reduction in onsite problem-solving visits by up to 80 percent.”