Category Archives: Hotel Tech

Four Seasons Launches New Chat Feature to Help Guests Travel Smart

Four Seasons is offering a new and innovative chat tool that can  answer planners’ and other guests’ concerns promptly, thereby easing anxiety and stress. Four Seasons Chat can be used to seamlessly communicate with hotel personnel. Guests can send a message from any of a number of channels, such as the Four Seasons App, Facebook…

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trends impacting the hospitality industry

Top 10 Trends Impacting the Hospitality Industry

Editor’s note: We wrote the following story in July 2015 and it has been one of your favorites ever since so we thought we would go back and let you know what has changed. The updates are highlighted below, and a few of the findings ended up surprising even us. The Hotel Show, which stages…

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W Hotels Debuts Video Game to Celebrate W Bellevue Opening

Maybe the hospitality industry is about fun and games after all. Marriott International created what it is calling the hotel industry’s first ever video game for the opening of W Bellevue in Washington. W Hotels Worldwide worked with LA-based marketing agency Pen&Public to launch the virtual touring game Belle the Bear June 15. The adventure…

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Marriott Pioneers Building Blocks to Fast Growth

Marriott Development’s secret for scaling hotel development fast? Preassembled modular construction at a grand scale. The premade guest rooms can shave as much as six months off a 12- to 14-month schedule. Once transported to the site, crane operators lift them onto a base podium foundation and contractors connect the electrical, plumbing and minor finish…

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Virtual Reality Cocktail Brings High-Tech Twist to Hotel Bar

Many whiskey enthusiasts are extremely knowledgeable about their liquor of choice. Perhaps some can even discern details about a drink’s particular origins simply by tasting it. Now, virtual reality technology is taking whiskey to the next level. With its high-tech ambitions, a new drink at the Lobby Bar at One Aldwych in London is changing…

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hyatt streaming

Hyatt Offers TV Streaming Service with Staycast App

Guests who stay at participating Hyatt hotels will soon be able to access their favorite television shows, movies and personal content on TVs through a secure mobile app. Hyatt is partnering with Sonifi Solutions to deliver video-streaming service to guests at 14 participating hotels, the companies announced. Hyatt selected Sonifi’s Staycast technology to integrate with…

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Alexa Alexis Echo

Kimpton Keeps Planners in Mind with Alexa-Equipped Guest Rooms

Photo by Jackie Donnelly Over the past year or two, digital assistance has been popping up in new spaces. It has become so prevalent that a future where smart homes are the norm doesn’t feel far away. It won’t stop with homes either. Certainly, the hospitality industry will need to keep up with this growing demand….

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MoodMatch

Feeling Moody? Now You Can Book a Hotel to Match Your Mood

Mood rings were a major trend in the late 1970s. The accessory would change colors that were supposedly determined by the mood of the person wearing it. AccorHotels is such a fan of the concept, the hotel chain is applying it to the booking process. On April 4, AccorHotels released its latest booking service, dubbed…

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snapchat

Introducing Marriott’s New Snapisode Series

Marriott is ahead of the curve. Rather than trying to outdo Airbnb, the world’s largest hotel chain has discovered a more effective solution to vie for the attention of millennials. Marriott is boosting its visibility by engaging with the right platform. Marriott Rewards has officially entered the wonderful world of Snapchat. The award-winning loyalty program…

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mobile booking

4 Key Facts on the Mobile Booking Boom

The process of booking a trip has evolved tremendously in the last few decades. From face-to-face meetings with travel agents to phone calls to online booking—the process is nearly unrecognizable. The next step in this progression is mobile booking. The following facts about the shift come from a variety of compelling statistics. 1. Mobile search…

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