Category Archives: Q&As

Meet L.A., Virtually (There’s an App for That)

L.A. is so big and soooooo spread out, it can be daunting to get your arms around, let alone do site inspections. Los Angeles Tourism & Convention Board (L.A. Tourism) knows this. That’s why it recently launched Virtual Discovery L.A., a virtual reality travel platform that provides meeting professionals with immersive 360-degree viewing experiences of…

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Alaska Airlines

Alaska Airlines Cultivates a Pioneering Spirit

Alaska-Virgin merger expands options for connecting worldwide Alaska Airlines started in 1932, when Linious “Mac” McGee began flying a three-passenger Stinson out of Anchorage. A lot has changed since then. It now serves more than 40 million customers to 119 destinations and five countries. Smart Meetings checked in with Alaska Air Group to find out…

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Four Seasons Founder Isadore Sharp on the Power of Simplicity

Isadore Sharp in 1982, when Four Seasons Hotels and Resorts managed 12 properties Isadore Sharp has built Four Seasons based on one basic principle—the Golden Rule Position: Four Seasons founder and chairman of the board Birthplace: Toronto Education: Bachelor’s degree in architectural technology from Ryerson Institute of Technology in Toronto Family: Wife, Rosalie; three sons;…

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Answers to Your Burning Security Questions

11 questions from Alan Kleinfeld’s Smart Meetings financial and insurance webinar In a world of heightened security awareness, Arrive Management Group’s Alan Kleinfeld found himself answering a lot of event planner questions during the Smart Meetings webinar on Security May 25. While he is not a lawyer or a doctor, he was happy to provide…

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Catherine Simmons: Planner Behind Dreamforce is Living a Dream

Catherine Simmons is thriving in her pivotal role with Dreamforce Born and raised: Durham, England Occupation: Vice President of Strategic Events (Dreamforce) for Salesforce Education: Bachelor of Arts degree from University of Hull in England Family: Ian Cohen, husband; one step-son Quote: “Every Dreamforce event is very different, but everything is always true to the…

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Q&A with Peggy Benua of Miami Beach VCA

Peggy Benua, board chair of Miami Beach Visitor and Convention Authority (MBVCA) Peggy Benua is the board chair of Miami Beach Visitor and Convention Authority, and general manager of South Beach Marriott in Miami Beach. She served as resident manager of Eden Roc Renaissance Resort and Spa in Miami Beach. What about Miami Beach appeals…

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Salt Palace

3 Questions for 2 Industry Leaders

Bob Lander Destination Marketing Association International Outgoing Chair Former president and CEO of Austin Convention & Visitors Bureau What’s been the biggest change among destination marketing organizations during the past 20 years? What hasn’t changed? That’s probably the shorter list. I have seen so many things change. Everything we do has become more professional. The…

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Q&A with Richard C. Kessler of The Kessler Enterprise

Richard C. Kessler is CEO and Chief Operating Officer of The Kessler Enterprise, Inc. Hometown: Savannah, Georgia Career: At age 23, Richard Kessler became the right hand to real estate developer Cecil Day and helped found Days Inn of America in 1970. From 1972 to 1975, he founded and led five estate development and operational…

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Q&A with Marc Murphy of Riviera Nayarit CVB

Marc Murphy is Managing Director, Riviera Nayarit Convention & Visitors Bureau, Mexico When did you decide to make a career in the hospitality industry? After spending over a year studying anthropology in college, I chose to change careers by studying hospitality management. What are your main responsibilities as managing director of Riviera Nayarit Convention & Visitors…

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