Few Travelers Stay Loyal to Brands


Loyalty isn’t what it used to be. New research by professional services firm Deloitte shows that just 8 percent of more than 4,000 travelers surveyed said they are loyal to a certain hotel brand. Airlines fared only slightly better, with 14 percent of respondents reporting they stick with a particular carrier. The findings show that factors such as safety, value and on-time percentage are driving customer decisions when it comes to choosing an airline, while hotel guests look at price, parking expenses, comfort and location. For many travelers, these concerns outweigh any perks offered to frequent fliers or guests through loyalty programs. The report encourages companies to rethink their loyalty programs, making rewards more personal, accessible and unexpected. usatoday.com

  • Non-Stop Flights from Dubai to Panama City

    Emirates Offers Non-Stop Flights from Dubai to Panama City

    Get out your neck pillows, eye masks and noise-canceling headphones. There’s a new long-haul flight coming, and it’s the longest non-stop route in the world. Earlier this month, Emirates announced that they’ll be adding daily non-stop flights…


    Uber Introduces Bus-Like Service

    In yet another move to broaden its scope, Uber is testing a new service in San Francisco that in some ways is akin to bus service, in which passengers are picked up at spots along a predetermined…

    ban airbnb rentals

    California Town Bans Airbnb Rentals

    The Northern California town of Tiburon has joined several cities in the state which ban Airbnb rentals. The ban extends to all short-term rentals, including those arranged through VRBO. The Tiburon Town Council voted 3-2 on Wednesday to amend the zoning ordinance to…

    Florida Tourism

    Florida Tourism Breaks Records

    Florida Tourism is booming. The state has set a new record; welcoming 54.1 million visitors in the first half of 2015. This is the largest number in any six-month period in the state’s history, according to Visit Florida.…

    Cincinnati’s Renaissance

    Live Updates: We Get a Taste of Cincinnati’s Renaissance

    Smart Meetings is getting a firsthand look at the reinvention of the historic Midwest city of Cincinnati. New entertainment districts and a fresh dining scene bring more visitors to Cincy than ever, mixing with old character neighborhoods…