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February 26, 2015

How to Create a WOW Factor in Event Customer Service

event customer service How to Create a WOW Factor in Event Customer Service

A happy attendee is likely to be a returning attendee. Therefore it is crucial to make sure you event is memorable for all the right reasons. Here are some tips from the Event Planning and Event Management LinkedIn community to keep your guests happy, loyal and, most important, coming back to your events.

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February 25, 2015

3 Surprising Tips for Traveling With Carry-On Bags

carry on bags 3 Surprising Tips for Traveling With Carry On BagsNavigating the ever-changing rules for carry-on luggage can be a real annoying. Some airlines are shrinking their size and weight guidelines, while others are nickel-and-diming customers in every other way they can think of. To combat this information overload, USA Today sifted through some of the myths surrounding carry-on bags to help you make sense of your 2015 travels.

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February 25, 2015

5 Twitter Tips to Promote Your Next Event

twitter at events 5 Twitter Tips to Promote Your Next Event

As the tools and tactics to make the most out of your events evolve, there’s one effective platform that sometimes gets overlooked in favor of the latest gadget or app: Twitter.

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February 25, 2015

Universal Orlando Has Several New Projects in the Works

Saphire Falls Resort Aerial Rendering 1 Universal Orlando Has Several New Projects in the Works

Sapphire Falls Resort Aerial Rendering

Gustavo Sanchez, national accounts director in charge of meetings and events at Universal Orlando, dropped by the Smart Meetings office on Feb. 20, to share some exciting news, and update us on some of their Florida properties.

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February 23, 2015

Need Planning Help? These Resources Offer Ideas, Solutions

meeting planning Need Planning Help? These Resources Offer Ideas, Solutions

Planning an event, big or small, is a hard job, no matter how experienced the planner is. Anyone planning an event has probably checked in with LinkedIn or Twitter about the lastest news in the event industry. Those resources are great, but not every post or tweet is tailored to a specific business or event.

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February 20, 2015

5 Creative Ways to Increase Meeting Attendance

san francisco cable car 5 Creative Ways to Increase Meeting Attendance
It is important to design your meeting agenda to be as memorable as possible, no matter where it is. Between scheduled conference meetings, group meals, and the popular “down time,” you may not have many opportunities for extracurricular activities. The ones you do plan need to have true value and you must promote this value ahead of time.

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February 17, 2015

10 Tips to Get Most of Your Work Done Before Lunch

10 tips to get more done 10 Tips to Get Most of Your Work Done Before Lunch Successful people get as much as 90% of their work done before lunch by streamlining their tasks and increasing their efficiency. Murray Newlands of Inc.com offers the following tips:

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February 13, 2015

Religion and Politics are Key Talking Points for Philly CVB

independence hall Religion and Politics are Key Talking Points for Philly CVBWhile it’s common business practice to avoid talking about religion and politics, we’re going to have to forgive the Philadelphia Convention & Visitors Bureau for dwelling on these lightening-rod topics during the next 17 months.

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February 12, 2015

11 Steps for How to Handle a Customer Complaint at Your Event

costumer complaint 11 Steps for How to Handle a Customer Complaint at Your EventDealing with customer complaints effectively is important, particularly if the feedback comes in the middle of a live event. How do you handle an event complaint situation? If you get it wrong you will possibly lose a valued attendee forever. If you get it right, you could turn a negative encounter into a positive one.

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February 11, 2015

Medical Meetings Summit has International Appeal

medical meetings summit Medical Meetings Summit has International AppealWhenever I attend a trade show, I am always interested to learn about the suppliers who participate in order to promote their destinations and spaces to attendees. The medical meetings genre is particularly intriguing because of international suppliers and planners who stage events outside North America.

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